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Germain Honda of Dublin

Dublin, OH

4.9
4,275 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,275 reviews

April 27, 2017

Very Disappointed Return Customer My husband and I purchased a used car from Germain Honda for our 16 year old new driver. We have purchased two new cars prior to this purchase. We t More

by kruer01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kris Rivers
May 03, 2017 -

Germain Honda of Dublin responded

We are disappointed to know that you are not completely satisfied with the recent purchase of the Honda Element for your daughter. The vehicle you purchased passed our safety inspection with a tire tread depth of 7-8/32 rear; 8/32 front and Brakes: 10mm rear; 6mm front. As a reference, a new tire will have a tread depth of 10/32 and new brake pads 10mm. On a Honda Certified vehicle, we are required to have a minimum tire tread depth of 5/32 and minimum brake pad thickness of 5mm. In following up with our service department it was recommended that the tires be replaced due to dry rot which is a separate issue from tire tread depth. The most common causes of dry rot include low inflation of the tires, storage near excessive heat and a lack of use. Based on the mileage presented at the service appointment approximately 1300 miles were put on the vehicle since the purchase date 6 months prior. Lack of usage can cause many issues, fluids break down, leaks may develop etc. At the time you purchased the Element it met the standards for Honda’s certification and passed our safety inspection. Again, we are sorry to hear you are not satisfied but feel we have met our obligation of providing a quality used vehicle. Best Regards, Craig Ferguson General Manager

April 27, 2017

Saqib is amazing! We were in need of a new family car for my husband. He had a Subaru WRX and the baby's carrier with base did not fit behind the driver or passenger se More

by Panda3117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saqib Naeem
Apr 28, 2017 -

Germain Honda of Dublin responded

Congratulations on the birth of your first baby. We are thrilled we were able to find you the perfect vehicle for your growing family and appreciate you sharing your positive story. Please let us know if there is anything further we may do to assist you. Best Regards, Craig Ferguson General Manager

April 24, 2017

Outstanding I just purchased a 2017 Honda Accord from Germain Honda in Dublin. I can say this is the BEST buying experience I have ever had. Joe exceeded my expec More

by Lori happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Frustaci
Apr 25, 2017 -

Germain Honda of Dublin responded

We are thrilled to know that Joe made your recent car buying experience a truly exceptional one. Thank you for your business and for sharing your story. Best Regards, Craig Ferguson General Manager

April 24, 2017

Stephanie helped me get my CRV! Stephanie was such a great help when I went in in Oct 2016. I really wanted a CRV and she helped make it happen with a deal we couldn't refuse. Th More

by pwhitt827
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Hausherr
Apr 25, 2017 -

Germain Honda of Dublin responded

Thank you for taking the time to let us know how great Stephanie was to work with in securing your CRV. Best Regards, Craig Ferguson General Manager

April 23, 2017

Great Customer Service Frank is a wonderful salesman. He helped me get the vehicle that I wanted. It was a wonderful experience working with Frank, to put me in a new car. I More

by Norm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Pulsinelli
Apr 24, 2017 -

Germain Honda of Dublin responded

Thank you for the kind words about your experience with Frank and for your business. We are happy to know that Frank provided you a positive sales experience. Best Regards, Craig Ferguson General Manager

April 21, 2017

Awesome Selection and Great Services!! Went in to test drive a car and my salesman Kris was on point! He didn't talk my ear off and allowed the car to speak for itself! Once I got back and More

by Jreedosu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Rivers
Apr 24, 2017 -

Germain Honda of Dublin responded

We thank you for taking the time to leave us this kind review and for also putting up with Kris and his Warriors. lol. Please let us know if there is anything further we may do for you. Best Regards, Craig Ferguson General Manager

April 21, 2017

Wonderful Service No run arounds, here. I went in with a specific car I was looking for and got what I wanted within a few minutes. Thank you, Nishi Patel, for the quic More

by Ms. Miya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nishi Patel
Apr 21, 2017 -

Germain Honda of Dublin responded

Thank you for choosing Germain Honda of Dublin for your recent automotive needs. With our vast inventory, we are sure to have what you are looking for. Best Regards, Craig Ferguson General Manager

April 19, 2017

Buying used Mini Kris Rivers had car cleaned and prepped. Brokered me a good deal and finalized everything in a couple of hours. He is a very conscientious salespe More

by James D Vaas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Rivers, Michele Meyer
Apr 19, 2017 -

Germain Honda of Dublin responded

We truly appreciate this glowing review of Kris and your business. We know you will enjoy the road in your new car, please let us know if there is anything further we can do for you. Best Regards, Craig Ferguson General Manager

April 18, 2017

Best Car Salesman I ever Had Went in to look for an inexpensive car for my daughter. He must have shown us 8 cars, spent a good two hours at least with us. If he gets a commission More

by Gary Noll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Bello
Apr 19, 2017 -

Germain Honda of Dublin responded

Thank you for sharing your positive thoughts about your experience with Isaiah and our dealership. Here at Germain Honda of Dublin, it isn't about the sale, we focus on building the relationship and providing our guests a quality experience and finding the right car to meet their needs. Best Regards, Craig Ferguson General Manager

April 18, 2017

very helpful Called before I drove to the dealer. I went there because my son bought a car there and had a positive experience. I just happened to talk to Kevin La More

by Patricia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Larivee, Michele Meyer
Apr 19, 2017 -

Germain Honda of Dublin responded

We are happy to know that you had just as positive an experience as your son. Thank you for sharing. Best Regards, Craig Ferguson General Manager

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