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Germain Honda of Dublin
Dublin, OH
4,275 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,275 reviews
December 22, 2016
Efficient and strong customer sales and finance team. Do to impacts on my credit score the team at the dealership worked hard to find us a fair monthly price on a great 2010 Mazda 3 Do to impacts on my credit score the team at the dealership worked hard to find us a fair monthly price on a great 2010 Mazda 3 More
by Rphumphrey
Employees Worked With
Saqib Naeem, Jamie Longwell
December 20, 2016
Great Deal Overall I had a really great experience. Eric took good care of me. He helped me through the process and made sure I was comfortable with my desire. H Overall I had a really great experience. Eric took good care of me. He helped me through the process and made sure I was comfortable with my desire. He also provided superior customer service! More
by JoshuaJSmith
Employees Worked With
Eric Taylor
December 20, 2016
Buyers Beware of Germain Honda of Dublin's Service Dep. I took my Honda Pilot to Germain Honda of Dublin couple of days ago for engine misfires and lack of power to accelerate diagnoses. Unfortunately, I wa I took my Honda Pilot to Germain Honda of Dublin couple of days ago for engine misfires and lack of power to accelerate diagnoses. Unfortunately, I was disappointed over and over and over again. The service manager who was working on my vehicle (Eddie) misdiagnosed my car with a bad EGR valve and wanted $531.89 to replace it. Two hours later he called me again and asked for my authorization for another $1,000 to replace "bad front catalytic converter." I realized he either thought I was stupid or he didn't know much about my vehicle, at all. So, I asked, "which one?" He replied, "the front one!" My car has three catalytic converters: one on the back and two on the front with one on each side of the engine. I was driving this vehicle for a long time and had no issues with all my three catalytic converters that they diagnosed "the front one was coming apart" and damaged my EGR valve. Usually, when catalytic converters go bad, they throw an ECU code with bank one or bank two statement that indicates which one went bad, if not all. I told Eddie if you don't have the code of which one went bad don't replace it, or he might as well replace my front left fender to find out why my vehicle was misfiring! He didn't like that but, If I know anything about cars, I know they can absolutely run without catalytic converters! Long story short, they also stated that they inspected my spark plugs and found "the plugs were not fouled." This is very important, but I'll come back to it later. And after they told me they replaced my "bad" EGR valve and charged me $531.89, I found out my old EGR valve (if they ever replaced mine) was as good as theirs. I'm having the same issue with the car that I had when I, regretfully, brought my car to Germain Honda of Dublin (RIP-OFF PLACE). What's worst is that I realized very quickly that they've no one to reason with or knows what he/she is talking about. I took my car to another car service shop across the street from Germain Honda of Dublin ( RIP-OFF PLACE). [For SEO reasons, I'll not name the other car service company along with this bad review]. They told me I only needed a set of new spark plugs and my car's throttle needed cleaning, which had lots of carbon build up. They replaced my spark plugs and cleaned the throttle. My car now runs better than ever before and accelerates smoothly as well. This other car service shop charged me only $219 and, had they charged me even more, I'd have been okay with it as well. I would not take my son's Thomas and Friends toy car to this RIP-OFF PLACE (Germain Honda of Dublin). Never ever again! Finally, buyers please beware of Germain Honda of Dublin's service department and do yourself a huge favor and never take your car there. You're guaranteed you'll regret... More
by Othman19
Employees Worked With
The three stooges and another idiot named Bill as well!, Eddie Sorrell, Tom Rankin, Gina Lewis
December 16, 2016
This Team Stands Behind Their Cars In need of a car, I took my brother's advice and met with Tom Miller at Germain Honda. Tom helped me find some options within my budget, and I en In need of a car, I took my brother's advice and met with Tom Miller at Germain Honda. Tom helped me find some options within my budget, and I ended up with a car that I love. Tom went above and beyond in explaining every step of the process in detail, and he clearly had a great knowledge of vehicles (even from other manufacturers). I was encouraged to look up information and reviews from independent parties. I never felt pressured to make a purchase; in fact, it took a lot of willpower to wait a day to do some additional research. Jimmy Palmer walked me through the legal contracts and handled any questions I had. Ray Slagle helped me fine-tune all of the settings of my new vehicle, and seemed genuinely enthusiastic while doing so. All three of these men seemed to be big fans of the vehicles they sell. Now two members of my family have vehicles from Germain Honda, and it seems safe to say that this number will increase after my mom's lease expires next year. I absolutely recommend Germain Honda of Dublin. More
by Will
Employees Worked With
Ray Slagle, Tom Miller, Jimmy Palmer
December 14, 2016
Kevin Larivee is who you should ask for I'll try to make this brief. I've been looking for a car for about 6 months passively and hated the majority of the experience. I used to do sales and I'll try to make this brief. I've been looking for a car for about 6 months passively and hated the majority of the experience. I used to do sales and was thoroughly annoyed with how bad they can be in the auto industry. To my surprise, I encountered Kevin Larivee who was never unprofessional, pushy or dishonest. He laughed at my jokes, answered my questions and made the experience quick and painless. He even continued to help me after the sale when I called him days later...!! Don't be a fool an ask for Kevin .. context: I'm ADHD , OCD and good with #'s. I got a sweet deal and he didn't crack under my sometimes overwhelming nature More
by Mille3jb
Employees Worked With
Kevin Larivee, Jamie Longwell
December 13, 2016
fantastic it was a great, fantastic, awesome buying experience. i found what i wanted place was clean,profession,all was at the top of there game. it was a great, fantastic, awesome buying experience. i found what i wanted place was clean,profession,all was at the top of there game. More
by titstanks
Employees Worked With
Woody Woodrow, Jackie Staten
December 13, 2016
very happy Great experience and very easy to work with! Good job explaining the features of the cars. We did not feel pressured or have heavy sales pitch. Great experience and very easy to work with! Good job explaining the features of the cars. We did not feel pressured or have heavy sales pitch. More
by Sb12345
Employees Worked With
Kevin Larivee
December 12, 2016
I bought a 2009 Honda Civic I went looking for a car and a sales representative Isaiah Bello helped me find a car. He was very helpful, answered all my questions and pleasant. I went looking for a car and a sales representative Isaiah Bello helped me find a car. He was very helpful, answered all my questions and pleasant. He was a great salesman and helped find the right car. More
by johnson49
Employees Worked With
Isaiah Bello
December 11, 2016
VERY QUICK I WAS THERE DUE TO MY HONDA CIVIC LEASED GOING TO EXPIRE SOON. THEN I FOUND MR. NISHI PATEL. HE HELPED ME TO GET A NEW LEASE CAR HONDA CRV. I WAS THERE DUE TO MY HONDA CIVIC LEASED GOING TO EXPIRE SOON. THEN I FOUND MR. NISHI PATEL. HE HELPED ME TO GET A NEW LEASE CAR HONDA CRV. More
by rene
Employees Worked With
Nishi Patel
December 10, 2016
Should have gone somewhere else. Initially it seemed like a good place to purchase a good car. After the purchase, subsequent communications and relations were quite unpleasant. Overa Initially it seemed like a good place to purchase a good car. After the purchase, subsequent communications and relations were quite unpleasant. Overall, a regrettable experience. More
by Ola
Employees Worked With
Finance employee
