
Germain Honda of Dublin
Dublin, OH
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2016 Honda Civic I am very happy with Germain in every aspect. Marvin, my sales professional, was so very helpful, professional and courteous throughout the entire pro I am very happy with Germain in every aspect. Marvin, my sales professional, was so very helpful, professional and courteous throughout the entire process. Car buying or leasing doesn't have to be a tedious, stressful experience if you choose Germain!! They're trustworthy and professional! More
Easiest car buying experience ever! I dread car shopping, but this was so easy--Bob found us exactly what we were looking for. We didn't even need to go to other dealers! I dread car shopping, but this was so easy--Bob found us exactly what we were looking for. We didn't even need to go to other dealers! More
NO HASSLE I HAD BOUGHT TWO CARS IN THE RECENT MONTHS FROM GERMAIN HONDA - KEVIN WAS OUR SALESMAN- AND WHEN I WAS A LOOKING FOR A CAR FOR MY GRANDSON - WE WENT D I HAD BOUGHT TWO CARS IN THE RECENT MONTHS FROM GERMAIN HONDA - KEVIN WAS OUR SALESMAN- AND WHEN I WAS A LOOKING FOR A CAR FOR MY GRANDSON - WE WENT DIRECTLY BACK TO THE DEALERSHIP TO WORK WITH KEVIN BECAUSE OF THE GREAT EXPERIENCE WE HAD WITH HIM. MY GRANDSON TOLD HIM WHAT HE WAS LOOKING FOR - HE SUGGESTED SEVERAL CARS IN DIFFERENT PRICE RANGES - AND WITHIN AN HOUR - WE HAD TEST DROVE THE CAR - AND MADE THE DECISION TO PURCHASE THE CAR OF MY GRANDSONS' DREAMS. KEVIN IS EASY TO WORK WITH -HE HAD THE LICENSE PLATES CHANGED - THE CAR WAS WASHED - AND ALL THE PAPER WORK WAS COMPLETED WITHIN THE SHORTEST PERIOD OF TIME - AND SINCE WE HAD PURCHASED TWO CARS FROM HIM RECENTLY- HE MADE US FEEL LIKE FAMILY! THREE CARS IN THREE MONTHS SPEAKS VOLUMES ABOUT HIM! More
Fantastic car purchase experience! Last month I purchased a Honda CRV from Kris, and it was a fantastic experience. He was a straight-talker who listened to exactly what I wanted and d Last month I purchased a Honda CRV from Kris, and it was a fantastic experience. He was a straight-talker who listened to exactly what I wanted and didn't try to sway me any other direction. As a woman, I felt respected and heard--which unfortunately hasn't always been the case in my car buying experiences. He really went out of his way to make sure I was satisfied with the purchase (even after signing the docs.) He and the Germain team were great, and I'd recommend him to anyone. More
The reason people think used cars dealers are shady!!! We are long time customers of this dealership and after our last experience we will never go back. We have purchased and serviced many Hondas here. We are long time customers of this dealership and after our last experience we will never go back. We have purchased and serviced many Hondas here. When we arrived we were greeted by Isaiah Bello. He was extremely friendly and helped show us a number of the used cars that they had available. Once we found the perfect car we started negotiations. Isiah was great but once he had to pull his "Finance Manager" Bart Zimmerman in, everything went quickly down hill. Everything we had talked about with Isaiah all of a sudden was not an option. We were told bottom line he could get us the best deal and no other dealer could compare. We finally got to a point where we asked for more concrete numbers for what they were offering, of which they refused to provide us. We kept being told the numbers don't matter as long as they get us in a payment we were comfortable in. We continued asking questions then he snapped and raised his voice to the point of almost shouting. We had been at the dealership at this point for 4 hours and asked if we could have a few minutes. Bart refused to leave us so that we could talk. As we discussed that we didn't want to be pressured or bulleyed into buying a vehicle Bart screamed at us "I'm not holding a gun to your head"'. Bart continued his aggressive talk and verbally abusive behavior saying if we walked out the door he would never offer us the same deal again. We were appalled by his blatant disrespect for customers and advised him we had been loyal customers who had purchased and serviced many vehicles at Germain. Bart debated with us about what a loyal customer was (which we were told we were not) and were told by Bart that a loyal customer wouldn't question the deal and would believe the dealership was giving them the best deal. At that point we had enough, we left and will never go back. Bart is the reason so many people hate car buying. Threats and intimidation is not a way to run a business. The next day we went to another dealership and ended up buying a new Honda for a good deal and couldn't be happier. Germain provided the worst car buying experience we have ever had which is not how loyal customers (or any customers for that matter) should be treated. Please beware! More
Great service We went in already knowing the car we wanted, which made the job easier for Gordon! However, he did everything he could to get us the best deal! He ex We went in already knowing the car we wanted, which made the job easier for Gordon! However, he did everything he could to get us the best deal! He explained the car and all its features. I would highly recommend this dealership! More
Good Experience and Genuine We went in with many cars in mind . Eric was helpful in every step. Thanks for the good service. Keep up the same all the time. We went in with many cars in mind . Eric was helpful in every step. Thanks for the good service. Keep up the same all the time. More
Fub shopping for our first car We had a very exciting time shopping for a car. He was able to give us what we want (and more) and was very real with us from the start. He was able t We had a very exciting time shopping for a car. He was able to give us what we want (and more) and was very real with us from the start. He was able to work with us until we were extremely satisfied and went beyond our expectations. This was our first time shopping for a car and we had a very good experience at this dealership and will definitely recommend all our family and friends to this location and to Mr. Rivers in the future. More
They'll be sure to look after you! From the Sales Consultant Nishi Patel to the Finance Manager Ryan Cox, my buying experience at Germain was top notch. My wife and I drove over an hour From the Sales Consultant Nishi Patel to the Finance Manager Ryan Cox, my buying experience at Germain was top notch. My wife and I drove over an hour and twenty minutes to get there, and we were treated very well through the entire process. We were anticipating the usual negotiating dance, and the process ended up going very smoothly. They bent over backwards to make sure we were happy with our purchase. If you are in the market for purchasing a car, I highly recommend you see Nishi and Ryan! More
Good Experience, Great Salesman. I've been looking for a car (off and on) for a while, as my car started to show signs of needing replaced a few months ago. I actually have been to th I've been looking for a car (off and on) for a while, as my car started to show signs of needing replaced a few months ago. I actually have been to this dealership a couple of times in the past, but hadn't been ready to buy until this past week. In the past, my experience with car salesmen has been fine, but not great. Most salesmen simply had me sit in a couple of cars without taking any time to explain anything to me or learn what was important to me. Will was fantastic. He really took the time to explain features in each car, and I didn't feel that I was being rushed at all. I would definitely recommend that anyone looking for a car see him in particular. I am very happy with my purchase! More