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Germain Honda of Dublin

Dublin, OH

4.9
4,275 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,275 reviews

May 06, 2016

Car purchase I live 2 hours away. Chris Wilson was very helpful, honest and informative when I called. He had the car I was interested in ready to drive when we ar More

by cecilia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wilson
May 09, 2016 -

Germain Honda of Dublin responded

Our team greatly appreciates you making the 2 hour drive to work with Chris for your recent car buying experience. We are pleased to know that you were happy with your experience and would return. Thank you for your business. Best Regards, Craig Ferguson General Manager

May 04, 2016

Quick and Easy! Chris Glover does an outstanding job finding the perfect car and getting the best deal. We have leased 2 cars from him now and will continue to go to More

by TOnya UPperman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glover
May 04, 2016 -

Germain Honda of Dublin responded

Thank you for your continued business and kind words you shared about Chris. Your recommendation is greatly appreciated. Enjoy the road in your new Honda. Best Regards, Craig Ferguson General Manager

May 03, 2016

Found what I was looking for! I gave four stars out of five for two reasons, one is that I don't have enough car buying experience to compare it to. Second, my initial two experie More

by Happycarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Bello, Michele Meyer
May 04, 2016 -

Germain Honda of Dublin responded

We greatly appreciate you sharing your thoughts regarding your experience with us here at Germain Honda of Dublin. We are dedicated to providing our guests a transparent and quality experience while they are in the process of procuring the exact vehicle that meets their needs. You will find that this service extends to after the sale as well. Thank you for the feedback regarding your initial visits, we are always happy to hear from our guests so we know how to better improve our customer's experiences. Best Regards, Craig Ferguson General Manager

May 03, 2016

Quick and very helpful I came in and Gregory was welcoming, friendly and very helpful. He helped make my car buying experience smooth and stress free. I am beyond happy with More

by Jaa95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Kimbro
May 04, 2016 -

Germain Honda of Dublin responded

Thank you for your positive feedback! We are excited that Gregory provided you such a quality experience with us and know you will continue to be happy with your new vehicle. Best Regards, Craig Ferguson General Manager

May 02, 2016

Experience was nice! I was able to have a nice experience purchasing a vehicle for my daughter. Salesman was great, and very understanding with my daughter and all of her More

by Srogers
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nice, Kind, Easy to deal with, Kevin Larivee
May 03, 2016 -

Germain Honda of Dublin responded

Thank you for the positive feedback regarding your experience with our team. We know your daughter will enjoy her new car and wish her many safe and pleasurable driving miles. Best Regards, Craig Ferguson General Manager

May 02, 2016

Hassle-free We've gone through Chris Glover for our last several leased vehicles at this Honda dealership. He's always been efficient and upfront with us. We appr More

by Trish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glover
May 03, 2016 -

Germain Honda of Dublin responded

We thank you for your continued business and loyalty to Chris, Honda and our dealership. When you are ready for your next Honda, we will be here. Best Regards, Craig Ferguson General Manager

May 02, 2016

They LIE to you! I went to Germain to buy my first car ever. I got a secondhand Honda Accord 2013 with a CLEAN carfax history. I was satisfied because they give me a r More

by clavinia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nishi Patel, Michele Meyer
May 03, 2016 -

Germain Honda of Dublin responded

We apologize that you feel this way regarding your recent car purchase from our dealership. Here at Germain Honda of Dublin we run a very ethical and transparent dealership providing quality inventory at fair market prices to our customers. Carfax is a tool we use to help our guests in making a buying decision which is right for them. Unfortunately there are instances where vehicles have previously been involved in accidents where there was no police report or the body shop didn’t report to Carfax. Both of which would result in a clean Carfax. At times we are able to still spot damage, however if the work is aesthetically done and fixed properly it is very hard to catch if at all. If we discover the damage ourselves or we discover a bad Carfax it is our obligation to definitely disclose this to our customer as your complete satisfaction is more important than the sale.

May 01, 2016

Good selection and pricing. John Schmittauer treated us fairly and honestly. We drove two hours from Cincinnati and the car was just as promised. We were happy with our buying e More

by a frey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Schmittauer
May 03, 2016 -

Germain Honda of Dublin responded

Thank you for making the trip up from Cincinnati. We are happy that Schmitty was able to provide you a positive experience. Best Regards, Craig Ferguson General Manager

April 30, 2016

I WILL NEVER DO BUISNESS WITH THEM EVER AGAIN. I WORKED WITH I NERVER WILL DO BUISNESS WITH THEM EVER AGAIN. I WORKED WITH NISHI PATEL AND JOHN. THEY WERE OK UNTIL I SIGNED PAPERS. THEN THEY WENT ON ABOUT THERE More

by anthony dimichele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JOHN HE TEST DROVE MY HONDA ACCORD EX-L 2004, Nishi Patel
May 03, 2016 -

Germain Honda of Dublin responded

We apologize you were not completely satisfied with your recent visit to our dealership. We are a Live Market Dealer which means to be able to pass along incredible savings to our customer’s on pre-owned vehicles. Any items missing at the time we obtain these vehicles we no longer replace. These items are discussed upfront with our customers and can be added into their purchase or as in your case can be purchased post sale at our cost. We have found that our guest have responded quite favorably to this program as we are providing quality inventory at low market prices. We wish you many safe and pleasurable driving miles in your Accord and hope you will reconsider your position and allow us to assist you when you are back in the market. Best Regards, Craig Ferguson General Manager

April 30, 2016

Hassle free buying, honest and friendly. John was a great sales person who was patient and helpful while we looked at several cr-v's He was never pushy and I never felt like i was being give More

by Ryan Montgomery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Schmittauer
May 03, 2016 -

Germain Honda of Dublin responded

Here at Germain Honda of Dublin our team is more than happy to allow our guests all the time and information they need to make an informed buying decision. We understand this is an important decision and shouldn't be rushed into. Thank you for your business. Best Regards, Craig Ferguson General Manager

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