Germain Honda of Dublin

Awesome Experience He was very professional friendly and extremely heplful. He made sure everything was going smooth after the purchase of the car. Overall it was a grea He was very professional friendly and extremely heplful. He made sure everything was going smooth after the purchase of the car. Overall it was a great experience. More

Absolutely wonderful Professional and friendly. Marvin came in early to help. He was understanding of my credit situation and made me feel comfortable. Michelle in finance Professional and friendly. Marvin came in early to help. He was understanding of my credit situation and made me feel comfortable. Michelle in finance was awesome. I left in my Volvo and smiled the whole way home. More

Excellent I was able to find my perfect car at a price way lower than the market. Great customer service! Will be a return customer in the future. I was able to find my perfect car at a price way lower than the market. Great customer service! Will be a return customer in the future. More

most amazing car buying experience I ever had Isaiah bello came through when I bought a Chrysler 200. And second day I had a major issue. Isaiah and Germain Honda quickly answered and fixed the is Isaiah bello came through when I bought a Chrysler 200. And second day I had a major issue. Isaiah and Germain Honda quickly answered and fixed the issue. I can say I was impressed and amazed of the quality and service after the sale of this car... my book they are amazing More

Excellent!! Yesterday I stopped by on my lunch break in hopes to find the best vehicle for my family. John and Woody were fantastic! I went back after work and co Yesterday I stopped by on my lunch break in hopes to find the best vehicle for my family. John and Woody were fantastic! I went back after work and completed my paperwork with Ryan. I have never felt more comfortable while making a large purchase. Not once did I feel hassled to buy something I didn't want. I will recommended Germain Honda of Dublin to everyone! Thank you for an amazing experience and we will definitely return for future purchases! More

Trustworthy, Fair, Great purchasing experience Considering this was my first car buying experience, I was relatively nervous. Kevin worked with me, did not come across as pushy or intimidating, and Considering this was my first car buying experience, I was relatively nervous. Kevin worked with me, did not come across as pushy or intimidating, and let me work at my own pace. He exhibited patience and understanding, and made me feel at ease. I can say with confidence that I made an excellent and fair deal with Kevin, and would recommend him to anyone entering the car-buying market. More

I will never buy a car anywhere else!! When we came to the Honda dealership yesterday, the last thing we expected to do is buy a car. The plan was to look at the CRV that my husband found When we came to the Honda dealership yesterday, the last thing we expected to do is buy a car. The plan was to look at the CRV that my husband found online and then leave. When we entered the building, we were greeted with a smile by Marvin Hill ( whose name I cannot find below... Sorry!) Marvin listened to what we were looking for and helped us to find a great match. When he asked what our budget was, we gave him a number. He then asked if spending $1000 more would be something to consider, and quickly explained how we would see a dramatic difference in the mileage on the car! There was no pressure and we felt like he was genuinely trying to provide us with options. So, we felt comfortable saying " yes, we can go up in the price a little." We test drove the car (a CRV LX). It had the space we wanted and the test drive was great… But, the front was a little scuffed and it wasn't as "shiny" on the inside as I had wanted. Marvin brought us back inside and said "let's see if we can find something similar." I honestly didn't expect to find what we are looking for, but then he explained that he had the same type of vehicle, but an upgraded version (the EX). He explained that the cost would be higher, but the quality of the vehicle would be higher as well, and that we would simply be paying for the upgrades. Again, we felt no pressure, and decided to check it out. We absolutely fell in love with the car- it was exactly what we were looking for! My husband and I talked about our options. We decided we didn't want to buy a car from anyone else and bought the car on the spot. I am still shocked… Usually we take about a month to buy a car and this was the first time we felt so comfortable that we made a purchase the first day looking! In between The looking in the buying, Marvin was conversational and relatable. We chatted about our families and honestly communicated as friends! I just can't get over how comfortable he made us feel. It was absolutely amazing. The next time we buy a car, we will be back at your store and asking for the same salesman. For financing, we worked with Michele. Same great experience!! She was conversational, friendly, and did not pressure us into anything. She presented the extended warranty as an option. Without being pushy, she explained the benefits and helped us to feel like it was the right choice for us. Overall, we ended up spending about $4,000 more than our originally stated price. Again, that never happens with us- but we genually felt as though our best interest was at the frontline of everything when working with Marvin and Michelle. It was a no-brainer, and I would do it again in a heartbeat. I cannot wait to tell all of my friends where to buy their next car! More

Fantastic Experience I was not looking for another vehicle initionally, but unfortunately my daughter totaled my vehicle. I started at another Honda dealer in Westervil I was not looking for another vehicle initionally, but unfortunately my daughter totaled my vehicle. I started at another Honda dealer in Westerville and had a very poor experience, salesman was not helpful and seemed to have no interest in me or my purchase. Since I was not planning on having to get another vehicle, I really had no idea what I wanted. I did want to at least have a selection and assistance in my decision making. I went to Germain Honda of Dublin after chatting on line with Kathleen (customer service) explained my experience the last few nights, and she recommended I talk to Kevin Larivee, she took my number and he called and we set up an appointment that evening to meet. He attentively listened and asked what I was interested in, and I told him I did not really know, so he showed me several cars and I test drove 3 vehicles and chose a 2013 Honda Civic Sedan and I did not feel pressured or pushed and I did not feel like he was frustrated, but more that he was interested in making it a stress free experience and positive experience for me. My daughter and son in law joined me and they really liked his ethics and honesty as well. Gordon handled my financing and was efficient and explained things well. He was very prompt at taking care of me and getting me out of there. I was there a total of 2 1/2 hrs and left with my new vehicle. Kudos to Germain Honda of Dublin it was a pleasure and stress free experience and I would highly recommend Germain, Kevin, Gordon and Kathleen to anyone looking! More

Great Purchasing Experience Kevin was very helpful in our purchase, we were not sure about the car we selected but he was very helpful in all our questions. Kevin was very helpful in our purchase, we were not sure about the car we selected but he was very helpful in all our questions. More

Worst first car buying experience I did research online and found germain to have the most available used civics in decent price ranges so about a week later my fiancé and I went to ge I did research online and found germain to have the most available used civics in decent price ranges so about a week later my fiancé and I went to get a civic. Worst experience ever! Not so much the car salesman that took us to see the vehicle but the manager BART! That man definitely does not represent germain in a positive way. After talking a price over with the salesman and test driving a few vehicles we gave an offer and was going to hand over the check. Of course that was the wrong idea. He acted as if there was no way the price could be reduced and went to talk it over with Bart. He then came over and treated us terribly. Talked down to us, pretty much like we were complete idiots. Very rude and very pushy. After coming seconds from walking out our salesman brought us back to the first vehicle that we gave an offer on but still only came down a few hundred dollars but had to talk it over with the manager. He came back and we accepted the offer and started the process. The pressure of constant extras to add to the almost 13 grand I was already paying. It was dark when we left and the next day noticed they didn't even fix the small scratches that we were told would be touched up before we left and no gas added that also was supposed to be added. I would not recommend this dealership. Then shortly after buying the vehicle, about 3 days the transmission was acting funny and it started vibrating at 65 mph and I took it back twice already for service but that will be in another service review. Terrible dealership. Please consider another Honda dealership! PS I do not need any manager commenting on this review saying my business was appreciated etc because I know there is nothing that will be done without a coat on my end. But the best thing you can do is remove Bart from his position because he's a bad representation of germain. Nobody should ever be treated the way we were when WE are buying a vehicle from YOUR dealership. More