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Germain Honda of Dublin

Dublin, OH

4.9
4,275 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,275 reviews

October 13, 2015

Great customer service John Schmittauer was a pleasure to work with. Not pushy and very knowledgeable. Highly recommend him! Easy to work with and followed through on everyt More

by Bobcat12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Schmittauer
Oct 13, 2015 -

Germain Honda of Dublin responded

We thank you for your business and your kind recommendation of John. Best Regards, Craig Ferguson General Manager

October 12, 2015

my experience My experience with Chris Glover was very good. he gave me all the information I needed to make a purchase. I am so happy with my Honda Accord. will c More

by honda229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glover
Oct 13, 2015 -

Germain Honda of Dublin responded

We thank you for your business and for sharing your positive experience with Chris. Best Regards, Craig Ferguson General Manager

October 10, 2015

Ask for Chris Glover! Germain Honda is very fortunate to have Chris Clover representing their company. Chris is only concerned about making the customer needs number one. C More

by Chicago Bear Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glover
Oct 13, 2015 -

Germain Honda of Dublin responded

We greatly appreciate your continued business and loyalty to Chris. Chris is truly dedicated to customer satisfaction which he provides to each and every guest. Best Regards, Craig Ferguson General Manager

October 05, 2015

A perfect experience at Germain Honda of Dublin Ohio. This review is for Germain Honda in Dublin Ohio. I purchased a 2015 Honda Accord Sport from salesman Chris Glover. Chris is a perfect gentleman, polit More

by Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glover, Erin Daniel
Oct 05, 2015 -

Germain Honda of Dublin responded

We are thrilled that Chris and Erin provided you such a pleasant and informed car buying experience. We truly appreciate you taking time out of your busy schedule to share your experience with others. Please let us know if there is anything further we can do for you. Best Regards, Craig Ferguson General Manager

September 30, 2015

Good experience I felt good about our purchase of a 2016 Honda Pilot at this dealership. At no point in time did I feel pressured and I also felt I was given a fair p More

by pk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 05, 2015 -

Germain Honda of Dublin responded

We thank you for your kind words and business. Best Regards, Craig Ferguson General Manager

September 30, 2015

Good service I changed battery here. Donna is very friendly and knowledgeable. I got very good service here. I recommend this service center. I trust their service More

by Mangwu
Recommend Dealer
Yes
Oct 05, 2015 -

Germain Honda of Dublin responded

Thank you for choosing Germain Honda of Dublin for your service needs. Please let us know if there is anything further we can do to assist you. Best Regards, Craig Ferguson General Manager

September 30, 2015

Great experience Chris at Germain Honda was wonderful to work with when looking at a new Honda. His knowledge was exceptional and there was zero pressure. Highly recom More

by Driven321
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Glover
Oct 05, 2015 -

Germain Honda of Dublin responded

We thank you for your business and your recommendation. Best Regards, Craig Ferguson General Manager

September 30, 2015

Job well done We really enjoy our Honda vehicles and Germain has a terrific inventory as well as some talented associates. We have now purchased 4 Hondas with the More

by Repeat buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Everts, Alex Cruz
Oct 05, 2015 -

Germain Honda of Dublin responded

We thank you for your continued business and loyalty to the Honda brand. Your kind words regarding your experience with Alex as well as your interactions with Brian are greatly appreciated. Best Regards, Craig Ferguson General Manager

September 30, 2015

Hide important details of car during sale I bought Honda civic 2012 from Germain. I had made the deal and went back to collect the car after making arrangements for loan and cash. However I wa More

by Syed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joey
Oct 01, 2015 -

Germain Honda of Dublin responded

It truly saddens us that you were not pleased with your recent car buying experience. When we take possession of pre-owned inventory we unfortunately are at the mercy of the previous owner as to what they turn into us as far as manuals and keys along with the vehicles. In an attempt to provide our guest with the highest quality of preowned inventory at the lowest possible prices there are certain items our customers must forgo. These items would be missing keys and manuals, full tanks of gas or even missing floor mats. Each of our sales consultants have this information posted at their desk and reviews this with each and every guest prior to closing the deal. If you had wanted to have these items added we could have done so at that time. We unfortunately are not able to provide you with a second key at no charge, however we would be happy to offer you a key at our cost. If you would like to take advantage of our offer please reach out to our Pre-Owned Manager Bart Zimmerman at 617-764-9449. We thank you for your business and hope that you will accept our offer as we truly want you to be satisfied with your experience. Best Regards, Craig Ferguson General Manager

September 28, 2015

Helpful and knowledgeable staff Dona was very responsive and attentive and took care of the 2004 Honda Odyssey for me. Their inspection revealed some additional problems but the esti More

by BipenderJindal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 29, 2015 -

Germain Honda of Dublin responded

Thank you for sharing your positive service experience with Donna and our dealership. We look forward to providing you with your service needs. Best Regards, Craig Ferguson General Manager

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