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Germain Honda of Dublin

Dublin, OH

4.9
4,275 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,275 reviews

September 27, 2015

Happily bought 3 cars from Winslow: 2 in the last 2 years! I could go on for quite some time but I'd rather you get yourself on the phone or in the showroom and talk directly with Winslow. He is aces. We cr More

by Hugo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winslow Johnson
Sep 29, 2015 -

Germain Honda of Dublin responded

We thank you for your loyalty to not only the Honda brand but also to our dealership and in particular Winslow. Your kind words regarding his dedication to your complete satisfaction is greatly appreciated, thank you for sharing. Best Regards, Craig Ferguson General Manager

September 27, 2015

Ask for John Schmittauer This is our third vehicle purchase at Germain Honda and John Schmittauer made us feel so welcome when buying our first CR-V. We knew what we wanted g More

by metzingervl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Schmittauer
Sep 29, 2015 -

Germain Honda of Dublin responded

Congratulations on your new CR-V! We thank you for your continued business and your kind words regarding your experience with John. Please do not hesitate to let us know if there is anything further we can do for you. Best Regards, Craig Ferguson General Manager

September 25, 2015

routine service Donna Jackson is a joy to work with she and this dealership offers great customer service. I would recommend them both for anyone looking to purchase More

by Fibercare carpet cleaning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 29, 2015 -

Germain Honda of Dublin responded

We thank you for your business and your recommendation. Best Regards, Craig Ferguson General Manager

September 21, 2015

Great Experience I started by sending in a request to get preapproved for my financing; Erin was super helpful and awesome and answered every question I had. When I ar More

by jawoodsm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Daniel, Joseph Frustaci
Sep 23, 2015 -

Germain Honda of Dublin responded

Thank you for sharing your positive experience with both Erin and Joseph. Here at Germain Honda of Dublin we listen to our guest and work hard to provide them exactly what they are looking for. Best Regards, Craig Ferguson General Manager

September 10, 2015

Greg Kimbro this was my first new car purchase. Greg Kimbro made the process extremely easy for me. I called on a Wednesday night and Greg was able to facilitate More

by Gianelle18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Kimbro
Sep 14, 2015 -

Germain Honda of Dublin responded

Congratulations on your first new car! What an exciting time; we are honored that you chose Germain Honda of Dublin and Greg Kimbro for your car buying needs. All of us look forward to building a life long relationship. Best Regards, Craig Ferguson General Manager

September 05, 2015

Donna Jackson is a rockstar Let me preface this review by stating that this was only my second visit to this dealership to receive service on my Honda, the first visit being with More

by Adriandennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 14, 2015 -

Germain Honda of Dublin responded

Thank you for your kind words about Charlie and Donna. Our team is dedicated to providing quality customer service and we look forward to continuing to provide you quality service at each and every visit. Best Regards, Craig Ferguson General Manager

September 04, 2015

The superior supervisory attention shown by Donna Jackson Within the last month Donna Jackson showed exceptional attention to (1) the minimal matter of replacement of a front bulb, and (2) dealing with the More

by Corno di Bassetti
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 14, 2015 -

Germain Honda of Dublin responded

We thank you for sharing your positive experience with Donna. We are sure you were extremely concerned about what damage may have been caused and are thrilled that Donna was able to quickly find the answers for you and put your mind at ease. Best Regards, Craig Ferguson General Manager

September 02, 2015

The used car game has changed Bottom line, just to get it out of the way: I got a decent car for a fair price. Not a great price, just fair. This review is more about the experienc More

by ReasonableExpectations
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bart Zimmerman, Ryan Cox, Eric Taylor
Sep 14, 2015 -

Germain Honda of Dublin responded

We sincerely apologize that your sales experience did not meet with your expectations. The experience you describe does not sound like a typical Germain experience and for that we are extremely sorry. We do hope that you will give our service department the opportunity to provide you a quality Germain visit. If for any reason they do not live up to your expectations please contact my Customer Relations Manager, Melody Markham immediately at melody@germainmotorco.com or 614-383-4807 as I am very concerned about our guest experiences. Best Regards, Craig Ferguson General Manager

August 27, 2015

Friendly fast service Charlie was very friendly and service was completed ahead of schedule. Couldnt be happier with the service provided and will definitely return for nex More

by CecilGo
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 01, 2015 -

Germain Honda of Dublin responded

We are happy to know that Charlie provided you with friendly service that was completed ahead of schedule. Thank you for sharing your positive service experience. Best Regards, Craig Ferguson General Manager

August 27, 2015

Great experience! Going to a dealership can be pressure filled and frustrating. John however changed all of that. He was kind, courteous, informative with absolutely no More

by mark12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmittauer
Sep 01, 2015 -

Germain Honda of Dublin responded

We appreciate you sharing your positive sales experience with John and for your recommendation. Please let us know if there is anything further you may need. Best Regards, Craig Ferguson General Manager

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