
Germain Honda of Dublin
Dublin, OH
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Greg Kimbro, nothing but the best Car buying for me has always been an aggravation. Not so after dealing with Greg Kimbro. I had a great experience with Greg 2 years ago when we repl Car buying for me has always been an aggravation. Not so after dealing with Greg Kimbro. I had a great experience with Greg 2 years ago when we replaced my wife's car, and when it came time to replace my Pilot, there was no one else I wanted to deal with except Greg. He is extremely knowledgeable, friendly, courteous, and customer focused. I could not be happier after dealing with Greg. If you want to deal with a real professional, look no further than Greg Kimbro. More
As usual, EXCELLENT SERVICE! Donna Jackson could not be easier or more pleasant to work with--she is always ready with a smile and always goes above and beyond my expectations to Donna Jackson could not be easier or more pleasant to work with--she is always ready with a smile and always goes above and beyond my expectations to make sure the team finishes on time or even ahead of schedule. I know every time I call her my needs will be taken care of--thank you Honda team! More
Great Experience in a Bad Situation We recently had to replace my mom's 2014 CRV because of a bad accident. The SUV did its job but unfortunately was totaled. While shopping for a new on We recently had to replace my mom's 2014 CRV because of a bad accident. The SUV did its job but unfortunately was totaled. While shopping for a new one we met Tim King who went above and beyond to help us find the right replacement for my mom. Other dealerships would not even talk to us with out her there for the whole process. At Germain we were able to work through all of the pre-sale details and bring her in to complete the sale. Tim took the time to answer questions and met all of our needs before and after the sale. We truly appreciate the extra effort and Mom loves her 2015 CRV! Thanks Tim More
Above and beyond Ryan went above just service, he checked my tire pressure and found the nail was in the sidewall, and got me a great price! I did not have to go to a Ryan went above just service, he checked my tire pressure and found the nail was in the sidewall, and got me a great price! I did not have to go to a discount store. More
Pilot Greg greeted us at the door, he was a friendly salesman and we enjoyed talking with him. He made us feel comfortable. I would recommend him to my fami Greg greeted us at the door, he was a friendly salesman and we enjoyed talking with him. He made us feel comfortable. I would recommend him to my family and friends. Thanks Greg!! More
Very satisfied I received a very kind and professional service. The routine service was completed without any hassel or trouble in a short waiting time. Very satisf I received a very kind and professional service. The routine service was completed without any hassel or trouble in a short waiting time. Very satisfied overall. More
On time and to a very high standard! Everything you would want in a quality service department. Easy to work with. Nice facility for bad weather delivery. Nice waiting area. Very frie Everything you would want in a quality service department. Easy to work with. Nice facility for bad weather delivery. Nice waiting area. Very friendly people. More
My rescuers I noticed the smell of antifreeze when I turned off my car. I called the dealership where I purchased my Civic and was advised they were scheduling fo I noticed the smell of antifreeze when I turned off my car. I called the dealership where I purchased my Civic and was advised they were scheduling for the 2nd week of August. Not good since it was only the 3rd week of July. I called Germain Honda and was able to have my car looked at the next day. The diagnosis was an ugly one -- cracked engine block. However, Honda had extended the warranty for this type of issue and even written a service bulletin on it. Charlie Ryan confirmed my car was covered by this warranty and ordered the parts that day. Amazingly enough, the service technician (I think his name is Sam) was able to have my car repaired the FOLLOWING day! This was a major repair but because of the way Charlie Ryan and the service technician handled the situation, it was handled as simply as a routine oil change/tire rotation. More
routine service We took my van in for our purchased service plan. Not only did Chris notify us as to what was covered but also mentioned detailing which is also cove We took my van in for our purchased service plan. Not only did Chris notify us as to what was covered but also mentioned detailing which is also covered. We had totally forgotten about this. So glad he informed us. Not only are our tires and engine running more efficiently but the inside will also get some needed attention. Thanks Chris More
Excellent Experience We had an excellent experience at Germain. They had exactly what we were looking for. They were willing to work with us to negotiate a price that fit We had an excellent experience at Germain. They had exactly what we were looking for. They were willing to work with us to negotiate a price that fit our budget. Everyone we interacted with was pleasant and helpful. We were never pressured into anything we were not comfortable with. More