
Germain Honda of Dublin
Dublin, OH
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Good customer service Overall our experience here was great. We were attracted by their reasonable price on the vehicle we wanted featured on the web. This dealership pre Overall our experience here was great. We were attracted by their reasonable price on the vehicle we wanted featured on the web. This dealership pretty much puts their final price online, versus the old standard of negotiating a fair price after talking with a salesperson. Also, we purchased the vehicle which was newly turned in as a leased vehicle so it wasn't cleaned up when we purchased it and were told it would be just a few days to get the body work and detailing done. It ended up being a week and a half, which was disappointing to say the least, but I felt like the dealership communicated with us during that time that circumstances were keeping the vehicle from being finished. In the end, they met us with the finished vehicle closer to our home and replaced the front two tires which they had seen weren't in great shape. We feel like we got a good deal on a van we love and would buy from this dealership again. More
Great Service! I am so glad that I bought my car and service package through Germain - the service department always takes amazing care of me, specifically Eddie, Ch I am so glad that I bought my car and service package through Germain - the service department always takes amazing care of me, specifically Eddie, Chris and Donna! The last time I was in, I was getting ready for a trip to Nashville, and Donna seemed to really put the effort in to make sure my car was ready for the trip. It took a little longer than necessary - my tire sensor wouldn't turn off, but even so, her upbeat personality made the visit pleasant, regardless. Thank you! More
Great customer service Scheduled b1 service on Saturday morning. Done timely. Reasonable price. I bought my car at this dealership and have always been satisfied. Would reco Scheduled b1 service on Saturday morning. Done timely. Reasonable price. I bought my car at this dealership and have always been satisfied. Would recommend it to the other car owners. More
Oil Change and Tire Rotation I tried to show up around 7:00-7:30 to beat the morning rush, but ran a bit late and ended up there at 8:00. I could tell it was starting to get busy I tried to show up around 7:00-7:30 to beat the morning rush, but ran a bit late and ended up there at 8:00. I could tell it was starting to get busy. But hey, they got me in anyways, and everything went very smoothly. I was out pretty quickly. Good service! More
Efficient & courteous We chose Germain after having a not-so-great experience at another local car dealership. After meeting and working with Greg Kimbro, I doubt we'll eve We chose Germain after having a not-so-great experience at another local car dealership. After meeting and working with Greg Kimbro, I doubt we'll ever go to another dealership again! He was kind, courteous, and very efficient, and made the purchase of our new 2015 Crosstour seamless. We really appreciate that he went above & beyond to make us feel welcome and to give us the level of service we would expect from a world-class dealership. He earned our business and our trust. Thanks Greg -- you made this a fantastic car-buying experience and we WILL be back for our next vehicle. -Ann S. & Will M. More
AC Work At first my AC problems were misdiagnosed, however the company backed their work and fixed the issue at no further charge. Jerrod was great throughout At first my AC problems were misdiagnosed, however the company backed their work and fixed the issue at no further charge. Jerrod was great throughout the process! More
Awesome car buying experience!!!! The entire staff was very attentive but I had a wonderful car buying experience with Alex Cruz. He was up-front and has a thourough knowledge of the c The entire staff was very attentive but I had a wonderful car buying experience with Alex Cruz. He was up-front and has a thourough knowledge of the car I bought. He was very considerate and courteous. Joe Holy was very helpful going over the tech portion of the vehicle. I will recommend this dealership and awesome salesman. Thank you for a great experience. More
Oil change and tire rotation The coupons I received in the mail got me in the door - efficient, friendly service in a clean, comfortable dealership will bring me back again next The coupons I received in the mail got me in the door - efficient, friendly service in a clean, comfortable dealership will bring me back again next time. More
Excellent Service for CRV A1 Maintence Chris was very polite and professional. He explained the maintenance that was due for my car and I really appreciated that he did not pressure me to Chris was very polite and professional. He explained the maintenance that was due for my car and I really appreciated that he did not pressure me to get additional/unnecessary work done (as, some agents tend to do). His estimate for the estimated timeline was right on, and that was a treat. Thanks, Chris! More
Warranty Service and Oil Change Chris was very helpful when I brought my car in and also when I picked it up. I had a coupon for the oil change which reduced the price and he was ve Chris was very helpful when I brought my car in and also when I picked it up. I had a coupon for the oil change which reduced the price and he was very helpful to make sure it was applied. I felt like I was well taken care of! Good job, Chris! More