
Germain Honda of Dublin
Dublin, OH
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Kevin Withers When I need maintenance, I always look for Kevin Withers - a friendly guy! He is very helpful and caring, always with a smile - an awesome guy ! When I need maintenance, I always look for Kevin Withers - a friendly guy! He is very helpful and caring, always with a smile - an awesome guy ! More
Standard Maint. and Airbag replacement My 16yr old had to take the car in for the first time and they did a great job with her. No surprises and fast service. My 16yr old had to take the car in for the first time and they did a great job with her. No surprises and fast service. More
Friendly review Great work done so far . I am happy with the service providers.need to build more trustworthy work excellence.so far soo good keep it up Great work done so far . I am happy with the service providers.need to build more trustworthy work excellence.so far soo good keep it up More
Great Experience! I went to Germain Honda for an oil change and regular service check. I ended up needing a new set of tires. Mine were bald! Jerrod made sure that I I went to Germain Honda for an oil change and regular service check. I ended up needing a new set of tires. Mine were bald! Jerrod made sure that I was shuttled back to my house so I did not have to sit in the waiting room all day. He was very polite and professional. I would highly recommend this service department to my friends. More
Great experience! my Odyssey had a spark plug problem that was a manufacturer defect. Jerrod went out of his way to fix the problem quickly and at no cost to me. Very my Odyssey had a spark plug problem that was a manufacturer defect. Jerrod went out of his way to fix the problem quickly and at no cost to me. Very friendly and took the time to answer all off questions. More
Cold Shoulder At first Greg was extremely friendly, then when he learned that our son in law is an engineer at Honda, he basically showed us the door. We asked if w At first Greg was extremely friendly, then when he learned that our son in law is an engineer at Honda, he basically showed us the door. We asked if we could have the Accord and Civic brochures we were looking at, and he grabbed them saying they were the only copies they had. I find it extremely hard to believe that the entire dealership only has one copy of each car brochure! (especially since when car shopping before, I have received them at every dealership, regardless of how close we were to buying a car)( Also our son in law informed us that they receive a virtually unlimited supply of these) We were unable to actually open or see inside any civics, and test driving a car was obviously out of the question. Worst customer service in a dealership ever!!! More
Wood was amazing! No pressure sales and I said exactly what I wanted and Woody made it happen. I am a single mother and I brought my kids with me to the dealership. The No pressure sales and I said exactly what I wanted and Woody made it happen. I am a single mother and I brought my kids with me to the dealership. The staff was patient and timely with responses. I ended up getting the exact deal I wanted and Woody was wonderful. We were there for quite awhile, it would have been nice if they would have had complimentary drinks and snacks. I think I spent about $10 in the vending machines. More
Efficient work in one hour! We needed an oil change. The car showed codes for brakes and transmission fluid needing attention too. The work was done in an hour along with a c We needed an oil change. The car showed codes for brakes and transmission fluid needing attention too. The work was done in an hour along with a car wash. The great effort was very much appreciated since my son had a dental appointment. Thank you so much! More
Quick oil change & tire rotation Great experience, descent time awaiting for services done & the best part was the price. I asked for a coupon & Jerrod offer a better $29.95 special. Great experience, descent time awaiting for services done & the best part was the price. I asked for a coupon & Jerrod offer a better $29.95 special. More
Great service Quick service and friendly staff. Had no issues using my Honda Care maintenance plan and was treated with great service by Charlie. Will definitely be Quick service and friendly staff. Had no issues using my Honda Care maintenance plan and was treated with great service by Charlie. Will definitely be brining my car back here. More