
Germain Honda of Dublin
Dublin, OH
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Employees make the difference Kevin Withers is who I look for when needing service or to call with a question. He is friendly and professional, and as a woman he answers all my que Kevin Withers is who I look for when needing service or to call with a question. He is friendly and professional, and as a woman he answers all my questions whether someone would think they were stupid. I'm pretty sure I've had him through my last two of four Hondas. Barbara Burr More
Nice, honest, quick. Nice, quick and gets he job done. Good guy, doesn't try to con you into services you don't need. Straight and to the point. Tell great jokes as well!! Nice, quick and gets he job done. Good guy, doesn't try to con you into services you don't need. Straight and to the point. Tell great jokes as well!! More
My Experience with German Honda I have been completely satisfied with the service from German Honda and Jerrod Ridgeway is very talented and he is very kind and provided the best cu I have been completely satisfied with the service from German Honda and Jerrod Ridgeway is very talented and he is very kind and provided the best customer service and I got answers for all my questions. I was picked and drop off from my office at the exact time. Everything is great in German Honda. Thank you so much Jerrod Ridgeway and German Honda for the best customer service. Keep it up. More
Great service I came in for a routine oil change. Kevin Withers provided excellent customer service. Kevin is always friendly, and incredibly knowledgeable. Anotehr I came in for a routine oil change. Kevin Withers provided excellent customer service. Kevin is always friendly, and incredibly knowledgeable. Anotehr great expereince at Germain Honda! More
Excellent Chris provided outstanding service. His people skills, communication and knowledge add up to a customer experience that is second to none. Chris sets Chris provided outstanding service. His people skills, communication and knowledge add up to a customer experience that is second to none. Chris sets a high bar for service. More
Excellent service I came in for maintenance on my vehicle and worked with Kevin. He was wonderful! Very funny and even treated my child like a person instead of ignorin I came in for maintenance on my vehicle and worked with Kevin. He was wonderful! Very funny and even treated my child like a person instead of ignoring him like most people do. I don't think I'd work with anyone else! More
Normal Maintence My experience at Germain Honda's Service Center is always fantastic. Kevin was no different and may have been the friendliest attendant thus far. Ca My experience at Germain Honda's Service Center is always fantastic. Kevin was no different and may have been the friendliest attendant thus far. Car maintenance is not something most people enjoy doing but with friendly and helpful workers, it makes the process as painless as possible. More
Service visit Kevin has always been great on my visits. He goes above and beyond; he is friendly and professional. (the 25 word minimum is a bit excessive) Thank Kevin has always been great on my visits. He goes above and beyond; he is friendly and professional. (the 25 word minimum is a bit excessive) Thanks! More
Great Sales Experience, Great Car, Few Regrets! John, or "Schmitty" as they call him, gave me a thorough and smooth searching experience through their wide selection of 2012 Honda Accords. From bein John, or "Schmitty" as they call him, gave me a thorough and smooth searching experience through their wide selection of 2012 Honda Accords. From being in the business 15+ years he had excellent experiential sympathy for the customer; he knew not to pressure sales, keep a visit timely and informative, and made sure he took care of needs that exceeded typical customer service (i.e. washing my car in a maintenance visit, fixing a small issue that we had not originally agreed upon in the paperwork). His knowledge of car history was beneficial, too; because of him, I learned it was a smart move to invest in the 2012 Accord transmission since it was most refined at that point before Honda switched to CVT transmission. I appreciate how he looked out for my needs and did not push me to buy something when I wasn't comfortable, even though they do have quick turnover in their lot. I would absolutely recommend John to anyone interested in a used car here. "Just ask for Schmitty!" Aside from sales / customer service, Germain Honda of Dublin had great prices and were tough to beat. I searched for my type of car with certain mileage and price restrictions, and the result was Germain had the most competitive prices in 75 miles on Autotrader; it was roughly ten Germain cars in a row until the next dealer came close. Great value for sure. More
Oil change Jerrod Ridgeway was excellent to work with and his customer service skills are solid. He was very friendly, listened to my reason for being there and Jerrod Ridgeway was excellent to work with and his customer service skills are solid. He was very friendly, listened to my reason for being there and made sure I was taken care of during my visit. I had additional needs in regards to a rental and he took the time to give the Hertz department a call for me. I appreciate great customer service and Jerrod was a great example. Additionally, Frank Pulsinelli was excellent as usual. He was my original salesman and he was engaged on this service due to a body fix. He took care of the rental details and called me back when my Honda was finished. I appreciate Frank's efforts as well. Thanks! More