
Germain Honda of Dublin
Dublin, OH
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Overall experience Salesman Alex Cruz was phenomenal. Extremely knowledgeable of the car and had an ease about him that made us feel so relaxed and comfortable througho Salesman Alex Cruz was phenomenal. Extremely knowledgeable of the car and had an ease about him that made us feel so relaxed and comfortable throughout the process. Would definitely refer my friends to him More
Happy Customer I was recommend by my auto mechanic to go see Winslow Johnson. I was in urgent need of a new car. When I walked into Germain, he could tell I was nerv I was recommend by my auto mechanic to go see Winslow Johnson. I was in urgent need of a new car. When I walked into Germain, he could tell I was nervous, and he just took time with me to make sure I understood the process of leasing a car. Winslow was able to keep my car payment within my budget, for which I am truly grateful. I am completly happy with my new 2015 Honda Civic, and very very thankful to meet Winslow. He is an awesome person!! More
Oil Change and Tire Rotation Charlie provided great service when I went in for this routine maintenance. My appointment was on a Monday morning and as it happened, the large gara Charlie provided great service when I went in for this routine maintenance. My appointment was on a Monday morning and as it happened, the large garage door at the entrance of the service dept had broken the Saturday before. It was being repaired on Monday so everyone had to enter through the other end of the service dept. I had pulled in and was waiting for someone to help me. Charlie happened to notice I was sitting in my car and looked like I was waiting for something. He got everything started then and all was great from there. More
Excellent Service and great communication Basic oil change and one issue that power window on passenger side would not work on drivers door. Kevin not only fixed it but told me how to fix myse Basic oil change and one issue that power window on passenger side would not work on drivers door. Kevin not only fixed it but told me how to fix myself if it happens again. Very professional and it a great visit. No upselling, know he had a complete review of my car. That I why this is my third Honda from your dealership, good sales person and excellent service Thanks More
Kevin Withers Excellent Service! Kevin has been my service writer for my Honda Accord for a few years now. It is time he gets some recognition. If i have an issue with the car i can a Kevin has been my service writer for my Honda Accord for a few years now. It is time he gets some recognition. If i have an issue with the car i can alway call Kevin for his opinion. If he is not available he will call back within minutes. He is able to get my car in for service in a timely manner whether it is emergency maintenance or for an oil change. He explains in laymen's terms what the issue is and what was done and how it affects my car's performance. It is nice to know i have someone that will give me an honest answer as to what is going on with my car and makes sure it is taken care of in a timely manner at a reasonable cost. Regards, Doug Kuch More
Charlie provides customer service that exceeds expectations Re: Charlie Ryan - My husband took his Honda Ridgeline in due to a recall on an airbag. Charlie provided customer service that exceeded my expectatio Re: Charlie Ryan - My husband took his Honda Ridgeline in due to a recall on an airbag. Charlie provided customer service that exceeded my expectations. Charlie checked my truck and was able to provide additional services/replacements for me that I had not considered at the time - the services/replacements just happened to be under warranty. I found Charlie to be very knowledgeable, efficient and friendly. When I need to contact this dealership again, I will request Charlie. I will also refer my family and friends to Charlie as well. More
Perfecto' I came in for a basic oil change. Everything was great including the Service, Wait Time and CheckOut. Have a great day, Angela P.S. I was e I came in for a basic oil change. Everything was great including the Service, Wait Time and CheckOut. Have a great day, Angela P.S. I was expecting some sales gimmicks (you need this/that/and another) but was happily relieved there was none. More
Greg Kimbro is a saint. I leased a 2015 Honda Civic from Greg. It was my first experience with him at Germain. I was referred to him by a few happy customers. He made it so s I leased a 2015 Honda Civic from Greg. It was my first experience with him at Germain. I was referred to him by a few happy customers. He made it so simple to obtain a new car. He made sure I was relaxed through the whole process and made sure I got what I needed. I can't thank him enough. Finance was painless too. I'm grateful to have met Greg and and look forward to buying from him again. This IS the guy to see at Germain. More
Body Work After I was rear ended and pushed into the vehicle in front of me, I took my car in to get fixed up. I called in immediately after the accident, had After I was rear ended and pushed into the vehicle in front of me, I took my car in to get fixed up. I called in immediately after the accident, had my car taken there, dropped off the keys, and basically everything was handled by the awesome people at Germain. I was set up with a rental vehicle on site, and called as soon as my vehicle was ready. Everything was taken care of for me, I didn't have to put any extra effort in to make sure my car was taken care of. I just got my car back a couple days ago and it looks so good everyone has been asking if it's brand new! Just wanted to say thank you to everyone that worked on it, I'm truly pleased with the work done. More
Oil change I always get my oil changed at Germain and the employees are always very nice. Charlie was very helpful and made sure I didn't have to wait long with I always get my oil changed at Germain and the employees are always very nice. Charlie was very helpful and made sure I didn't have to wait long with my toddler in tow. Thanks for the great service! More