Germain Honda of Dublin

Highly Recommend Originally came in on a Saturday after having test driven four other cars prior to Honda. I had not scheduled anything and was lucky that Dan was sitt Originally came in on a Saturday after having test driven four other cars prior to Honda. I had not scheduled anything and was lucky that Dan was sitting at the door when I walked in. Test drove the 2016 Honda civic EX-L after he asked some basic questions regarding what feature set I was interested in. Went thru true car on Monday to get an idea of what the price/factory invoice of the vehicle should be and was contacted by Erin. Erin answered some questions for me regarding purchase vs lease, how well Honda retains value over the course of the lease term, let me bemoan the price of repairing my current vehicle, a 2001 bmw 530, broke down how much I should expect my monthly payments to decrease depending on every 1000 dollars I paid up front. She was pleasant and the conversation was seemingly effortless. Came back the following Wednesday night. I was not able to make it to the dealership till about 6-6:30 pm. I ask a fair amount of questions and it is not unusual for me to ask about something that may not directly impact what we were talking about prior. Dan was personable and excited to talk about the brand he has represented for almost four years now. He did not betray any sense of apprehension at having to stay later than the the dealership's posted hours to work with me. Last when Dan was walking me through the car I had just leased he would make these great pauses in between each feature he was presenting. As a senior fulfillment manager I am responsible for teams across the country, that among other responsibilities, have to sell and provide customer service to our DsD accounts. This coupled with my involvement in speech writing has allowed me to develop a pretty good ear as well as the ability to judge a person's sense of timing. Dan is top tier regarding both. Ask for him. You are never settling when you get a Honda, you are if you get a different dealer. Thanks Erin and Dan More

Great deal and very considerate I went to the dealer looking around for used Accord 2013. Nishi helped me and he was very considerate regarding my conditions as a college student. I I went to the dealer looking around for used Accord 2013. Nishi helped me and he was very considerate regarding my conditions as a college student. I was very satisfied with his service. He attended me quickly without any appointments. More

Chris is the best Chris Glover was so nice and made getting a car easy. Chris was very personable and helped my grandmother and I throughout the whole process. I will r Chris Glover was so nice and made getting a car easy. Chris was very personable and helped my grandmother and I throughout the whole process. I will recommend him to anyone I know interested in buying a car. Thanks so much. More

Courteous, Hassle-free Had the pleasure of working with Isaiah and Ryan to buy our car. Great experience from start to finish. Isaiah was courteous, jovial, professional, Had the pleasure of working with Isaiah and Ryan to buy our car. Great experience from start to finish. Isaiah was courteous, jovial, professional, yet not pushy. He waved us a light-hearted welcome as we pulled in the lot, got a few specs on our interest, and had the car waiting before we even parked. Once we lined up on the details, Ryan helped square things away with the .numbers. He was also very courteous and professional - despite the many attempts of our 3-year old to flip his office, HGTV-style. They both had a strong sense of family and values that carried into their work and made them very relatable. Not to oversimplify the process; you should expect the regular rigor of negotiating prices and warranties as with any dealer, but with a little preparation on the part of the buyer, Germain provides a conducive environment, and great staff to help make the experience as seamless, and unintimidating as possible. If there was such a thing as a car-buying "drive-thru" with a smile, this would be it. Thanks guys! God bless! More

Great Service and a Great Deal I bought a used Honda and had a great experience! Nishi was excellent to work with. He offered options to get to my price point and I walked out the d I bought a used Honda and had a great experience! Nishi was excellent to work with. He offered options to get to my price point and I walked out the door with a great car and a great deal! The process was also quick and easy. More

Excellent experience This was our best car buying experience ever. John Schmittauer located our car (which was not yet readily available), guided it through delivery and This was our best car buying experience ever. John Schmittauer located our car (which was not yet readily available), guided it through delivery and installation of the accessories we wanted, and facilitated a quick and easy pick up process. Ray was incredibly thorough, pleasant and helpful while explaining all of the new features of the car. I would highly recommend this dealership to anyone in need of a new or used car. More

Great service Germain is a nice location, but really it is the excellent customer service and personal attention that makes it shine. Both Kris and Ryan were very Germain is a nice location, but really it is the excellent customer service and personal attention that makes it shine. Both Kris and Ryan were very helpful in making sure we were taken care of in a timely manner. Thank you! More

Will Pearson personifies true customer service like no other Most of us have received invitations through the mail to visit pre-owned vehicles with "carrots" of prizes etc. which, for me, typically find their wa Most of us have received invitations through the mail to visit pre-owned vehicles with "carrots" of prizes etc. which, for me, typically find their way to the recycling bin. This time, however, a small voice said: "go take a look." Not having been here before and driving a 2002 Honda CRV purchased through the original owner/family member with low mileage, I really didn't feel that driving a "younger" vehicle was in my future. Wrong! The first person I met was Will and my impressions of pre-owned vehicle sales persons became and continues to be an extraordinary experience because of him. Germain has an incredible inventory and Will took me on a virtual tour of their database which lead to a test drive of a low-mileage and very affordable 2013 Honda CRV. A few hours later, I drove that car home. Will is a man of high integrity, is well-grounded, knowledgeable and, most importantly, a great listener. His follow-through rates 10 stars easily. I highly recommend him to everyone. Ryan Cox worked with several financial organizations and was able lock in a great rate with my primary banking institution: Kemba Financial. He was thorough and as remarkable in his demeanor and professionalism as was Will Pearson's especially in locking in all the numbers. Thank you too Ryan! More

So great, we kept it in the family! My mom insisted on working with Greg (because she did when she got her car) and I'm so glad she did! Amazing and wonderful gentleman to work with! If My mom insisted on working with Greg (because she did when she got her car) and I'm so glad she did! Amazing and wonderful gentleman to work with! If you want the best service Honda has to offer, I have no doubt in my mind Greg is the man to see. More

Chris Glover Was great to work with. No pressure... No xx! Buying a new car can either be a great experience, or a terrible one. I would like to thank Chris Glover at Germain Honda for a great car buying exper Buying a new car can either be a great experience, or a terrible one. I would like to thank Chris Glover at Germain Honda for a great car buying experience. Chris reached out to me almost a year ago when I have been on the company site reviewing models and information. I could not make a purchase at the time but was "window shopping" the web.. Over the next few months, Chris sent emails to me letting me know of new specials on the model I was interested in, instead of blowing up my phone calling to harass me as some sales people do. I appreciated the follow up and let him know that in several months (November) that I should have my finances where I would like them to be and that I would follow up then. He was very thoughtful and thanked me for letting him know, and don't you know, Nov. 1st came and I had an email from Chris saying hello, and letting me know the specials on the CRV model I was interested in. The thing I appreciated the most about Chris, is that he was authentically a nice guy just doing his job. He was not an aggressive sales person and had a very relaxed demeanor that made me feel comfortable and not pushed to buy. As a result, I went in yesterday to meet him in person for the first time to discuss a purchase, and left Honda with a new 2015 AWD CRV. I could not be happier with great service, great car, and great experience. If you are looking for a pressure-free, no xxxxxxxx buying experience, Germain Honda in Dublin is the place to go. Ask for Chris Glover and have an anxiety free buying experience with no surprises or hidden sales agendas! Thank you Chris. Happy New 2015 Honda CRV AWD Customer Robin Mckim More