
Germain Honda of Dublin
Dublin, OH
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Every once in a while you come across an employee who's very presence can make a difference in your day. Jenny is this person. While I am sure you have many wonderful employees, I was fortunate to have Jen very presence can make a difference in your day. Jenny is this person. While I am sure you have many wonderful employees, I was fortunate to have Jenny handle my service order. She is truly one of the most positive, friendly people you could have the pleasure working with. My service turned out to be much more than planned, and she was empathetic, understanding, and very soothing. She did not try to sugar-coat things. She simply responded as a friend who cared about my personal situation, while still maintaining professionalism. It is quite a balance to achieve this. I can assure you, she shines in her approach to customers. You should feel very proud about having her as an employee. I have been in the Customer Service firld for 30 years, so have high expectations. She far exceeded them! I will always ask for her in the future. Please don't let her go anywhere! She is such an asset to you!!! More
When I went in and look at the civic si I wasn't think I'll be able to get the car but bob help me getting the car, I'm happy now! Plus he teach me how to drive a m.t, it isn't easy but I got it! Thx to h I'll be able to get the car but bob help me getting the car, I'm happy now! Plus he teach me how to drive a m.t, it isn't easy but I got it! Thx to him and Honda dealer for making my day, get car n drive home da same day More
We purchased a new Odyssey last week from Germain Honda. Brandon Clayton was very knowledgeable and pleasant to work with. Not once, did we feel pressured to buy the car. We are fairly new to the Columbus a Brandon Clayton was very knowledgeable and pleasant to work with. Not once, did we feel pressured to buy the car. We are fairly new to the Columbus area and chose Germain because we had maintenance done on our 2000 Odyssey several times and were always pleased with the quality of their workmanship. Everyone was friendly and made us feel comfortable. It was definitely the best car buying experience we have ever had! The dealership manager,Mike Eagle,was also a pleasure to work with!! More
Zac is friendly and greets customers with a smile. I feel like a valued customer whether I am having major service done or a bulb changed. He is knowledgeable and able to answer any questions I might have. like a valued customer whether I am having major service done or a bulb changed. He is knowledgeable and able to answer any questions I might have. He makes sure to return any phone messages in a timely manner. I plan on returning for future service because of the excellent service I have received in the past and continue to receive. I would and have recommended this dealership because of my overall experiences and employees like Zac. More
I liked everything about this dealership, from my first test drive to picking up my new car. I had never driven a Honda and I was very pleased when my test drive proved to be a great experience. I met Cind test drive to picking up my new car. I had never driven a Honda and I was very pleased when my test drive proved to be a great experience. I met Cindy when I first walked in the door and liked her right away. I have never said that about any salesperson. She made me feel more like a friend than a customer. I love my new car and I would recommend Cindy and Germaine Honda to everyone I know. Thank You! More
My salesman Frank P. Was recommended to me by a friend. I in turn would recommend him. Great experience, honest and hard working, gave me plenty of options and choices on several models. No pressure allowed in turn would recommend him. Great experience, honest and hard working, gave me plenty of options and choices on several models. No pressure allowed me to make the comparisons and choose vehicle that worked best for me. I wouldn't take the time to do this if this had not been a very positive experience. Rich from Columbus More
I gave this rating to Josh and the Germain staff for the overall experience of buying a new car from them. Josh made sure I knew every button in my new CR-V. He called the next day to answer any questions overall experience of buying a new car from them. Josh made sure I knew every button in my new CR-V. He called the next day to answer any questions I had and even returned my rental car - now that is CUSTOMER SERVICE. I would recommend this dealership to everyone looking to purchase a car, their service and friendly people was the closer on the lowest price in town. More
I recently purchased a Civic at Germain Honda. After considering other options I was referred to Jessica Germain. (Actually, I have been taking my Odyssey to their service department for several years considering other options I was referred to Jessica Germain. (Actually, I have been taking my Odyssey to their service department for several years and have always been pleased by their people and work.) Jessica was/is a wonderful person as well as a professional. We actually worked with Frank P. and he was very knowledgable, and proactive, in helping us find the right car for our needs. The entire process was pleasant and positive, which is important as car-buying can be stressful. My family and I would be happy to work with them and purchase another vehicle from Germain Honda in the future. Thank you. More
I have bought several cars from this dealership and I always worked with Chris Glover. I just bought a Honda Crosstour and Chris walked me through the entire process flawlessly. He knows his product in always worked with Chris Glover. I just bought a Honda Crosstour and Chris walked me through the entire process flawlessly. He knows his product inside and out and just makes car buying a pleasant experience. I made him aware of what I could pay, what options I was looking at and he made it work. I would not deal with anyone else if you are in the market for a Honda. I get a new care every three years and he makes me not dread the experience. He is honest and in that line of work, that is a rare commodity. More
My experience was very positive at Germain Honda of Dublin. They were willing to deal with me and seemed very upfront and transparent through the proces. Dublin. They were willing to deal with me and seemed very upfront and transparent through the proces. More