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Germain Honda of Dublin

Dublin, OH

4.9
4,275 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,275 reviews

August 24, 2021

The sales person Stephine is easy to work with, the manager Richie Newsome and Marcello Frustaci are very helpful, even the finance department is efficient! More

by mjdhalo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcello Frustaci, Stephanie Hausherr, Rich Newsome
Aug 26, 2021 -

Germain Honda of Dublin responded

Thank you so much for your excellent review! We appreciate your business and are pleased that we could be of valuable assistance to you throughout your visit! It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that our team may help you with! Safe travels! Regards, Rich Newsome - General Manager

August 21, 2021

Great staff and vibe Stephanie was very helpful and I enjoy my purchase and Joseph really came through for a great financing deal More

by Tylersheeley94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Hausherr, Joseph Frustaci
Aug 23, 2021 -

Germain Honda of Dublin responded

Tyler, Congratulations on your new vehicle! We are so glad that our team could be of assistance to you and ultimately provide you with the perfect vehicle and deal! It is a pleasure to hear of your satisfaction, and we congratulate you on your new vehicle- on behalf of Stephanie, Joseph, and the entire team! Regards, Rich Newsome - General Manager

August 17, 2021

I bought a car here less than 2 months ago and am now at a total of over $6k of repairs (on a $11k car) that I have needed to have done to it, some of these repairs occurring within 2 weeks of purchase and More

by Austindcaldwell
Recommend Dealer
No
Employees Worked With
Jheni Felix
Aug 24, 2021 -

Germain Honda of Dublin responded

Thank you for allowing our team the opportunity to address your concerns. We look forward to turning your experience around. Best Regards, Rich Newsome General Manager

Aug 27, 2021 -

Austindcaldwell responded

UPDATE: The dealership contacted me and indicated they would work to help me. This would be great but so far I have been given the run around. The first manager I spoke with was difficult to get ahold of once I missed her first call. I had to call back numerous times over the course of a few days at different times and leave voicemails until I was finally able to get a call back. She then directed me to a different manager who would discuss the value of my car for a trade in. Again, I missed his first call because I was at work. I called back during business hours the next day and there was no answer so I left a voicemail. This was on Tuesday. Today is Friday and I still have not received a call back. I called again today and left another voicemail. Seems as if they are just trying to wait me out and hope that I just go away. This is very frustrating.

July 20, 2021

I had the best experience with my car sales lady. Her name was Jheni, she went above and beyond with helping find the perfect first car for me. she really helped me in my situation with trying to get han More

by 21cklingler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jheni Felix
Jul 21, 2021 -

Germain Honda of Dublin responded

Thank you so much for sharing this wonderful review! We appreciate your business and are thrilled that Jheni could make your visit an all-around success! We couldn't be more pleased to hear of your satisfaction, and we congratulate you on your new vehicle- on behalf of her and the entire team! Regards, Rich Newsome - General Manager

July 08, 2021

Just bought a used Jeep from Germain Honda of Dublin, and during the sales process I noticed a small engine tick. Germain promised to let the tick be fixed IF we purchased the car first. I took it to a Jeep More

by smith8909
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Clendenon
Jul 13, 2021 -

Germain Honda of Dublin responded

We have attempted to follow up with you regarding your concern. Please reach out to Megan Salisbury at 614-764-9449 to discuss the options we have offered so we may address this matter for you and resolve it to your satisfaction. Best Regards, Rich Newsome General Manager

June 24, 2021

Great experience. Efficient knew the vehicle and was very helpful. More

by Moorebros130
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Hausherr
Jun 25, 2021 -

Germain Honda of Dublin responded

Thank you so much for your 5-star review! We are pleased to hear that Stephanie was so helpful and informative throughout your visit. We are so appreciative of the opportunity to work with you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with! Regards, Rich Newsome - General Manager

June 23, 2021

We really enjoyed working with Jheni Felix and trusted her More

by Kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jheni Felix
Jun 24, 2021 -

Germain Honda of Dublin responded

Kathy, Thank you so much for your 5-star review. We are so glad that Jheni could be of assistance to you and make your overall buying process a top-notch experience. She will be honored to know how greatly you valued her efforts, and we congratulate you on your new vehicle- on behalf of the entire team! Regards, Rich Newsome - General Manager

June 18, 2021

Jheni and the team at Germain Honda of Dublin made the car buying experience one that you won’t forget. They are very transparent in all pricing and costs with the vehicle and don’t try and pressure you i More

by Amferris23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jheni Felix, Riley Speakman
Jun 22, 2021 -

Germain Honda of Dublin responded

Thank you for sharing this wonderful review! We are overjoyed that Jheni and Riley could provide you with with a remarkable buying experience. They will be thrilled to know how greatly you valued their assistance. Please drive safely, and do not hesitate to let us know how our team may serve you again. Regards, Rich Newsome - General Manager

June 18, 2021

Amy Pickens did a great job getting my car serviced on a busy Friday morning. My headlamp was replaced and part for backup camera was ordered. More

by Sburnham3000
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Jun 22, 2021 -

Germain Honda of Dublin responded

Thank you for leaving Amy this 5-star review! We are pleased that she could be of remarkable assistance to you throughout your visit. It is a pleasure to hear of your satisfaction, and we look forward to the chance to serve you again! Regards, Rich Newsome - General Manager

June 13, 2021

Chris Glover was an amazing salesman and everyone was so nice. Always explains everything so you understand what your doing and what your getting. Excellent experience. More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glover
Jun 16, 2021 -

Germain Honda of Dublin responded

Thanks Stephanie! We're happy to hear that Chris was so helpful and attentive, and that you had all of your questions and concerns addressed. We appreciate your business and hope to work with you again in the future. Regards, Rich Newsome - General Manager

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