
Germain Honda of Dublin
Dublin, OH
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After leaving another dealership unsatisfied with the salesperson's lack of professionalism we drove all the way across town to Germain Honda. Stephanie Hausherr met us out on the lot and was very inviti salesperson's lack of professionalism we drove all the way across town to Germain Honda. Stephanie Hausherr met us out on the lot and was very inviting and accommodating right off the bat. Not only did she take her time with us, she didn't rush us for one second, and she was very patient with our many questions. This was with less than half an hour of their business day and we really have to give her xxxxxxfor that. Although we signed our paperwork after hours; she waited until we were finished to make sure we were well taken care of and asked if we had any other questions before we left. I can't praise this dealership enough! All of the staff, Stephanie Hausherr, Bill Alston, Saqib Naeem, and the young lady who took our new vehicle to the shop, were all amazing. We will definitely be continuing our relationship with Stephanie and the Germain Honda family. Germain Honda is the model of what a car buying experience should be! More
The service department was quick to take care of me when I arrived for the appointment . And Ryan Kennedy went over the paper work after the oil change and explained things. Ryan wa very professional. I arrived for the appointment . And Ryan Kennedy went over the paper work after the oil change and explained things. Ryan wa very professional. More
Frank Pulsinelli was just wonderful in guiding me on my new Honda CRV Hybrid purchase.Frank is so knowledgeable and answered every question with facts and expertise. Frank was referred to me by my son and new Honda CRV Hybrid purchase.Frank is so knowledgeable and answered every question with facts and expertise. Frank was referred to me by my son and Granddaughters. He came highly recommended and I now know why. What a great experience everything went so smoothly. I have gone back several times with technology questions and Frank was so patient and kind explaining all the bells and whistles in a manner I could understand and comprehend. Frank has a lovely low key calm demeanor and I will recommend him to all my friends and family. I love my new Honda and I love the Germain Honda dealership good people. More
Winslow Johnson is the best around! His professionalism and courtesy are above and beyond any expectations. He makes sure that you have all that you wanted and then some and courtesy are above and beyond any expectations. He makes sure that you have all that you wanted and then some More
Very pleasant and professional people. The entire visit was handled quickly. There was no pressure to make a decision about what get The experience was comfortable and I left feeling great. There was no st was handled quickly. There was no pressure to make a decision about what get The experience was comfortable and I left feeling great. There was no stress More
David Meyers was excellent in helping me obtain my lease of a Honda CR-V. He processed paperwork quickly and the vehicle gassed up, cleaned up and ready to go. I was there only about an hour. Fastest I've e of a Honda CR-V. He processed paperwork quickly and the vehicle gassed up, cleaned up and ready to go. I was there only about an hour. Fastest I've ever bought a new vehicle. More
Nishi Patel Is a very good seals man. He treated us very friendly and we were glad to had him as our seals man in our recent purchase of 2021 Honda Odyssey EX. Thank you. friendly and we were glad to had him as our seals man in our recent purchase of 2021 Honda Odyssey EX. Thank you. More
As has been the norm for a number of years, excellent service and advice.If i can say it in under 25 words you should allow me to submit it that way. this is why some surveys are less than useful service and advice.If i can say it in under 25 words you should allow me to submit it that way. this is why some surveys are less than useful More
Jackson Speakman was a gem - honest, helpful, and truly had my best interests in mind. He spent time with me and answered all of my questions, was patient with me, and really seemed to listen to me. Would had my best interests in mind. He spent time with me and answered all of my questions, was patient with me, and really seemed to listen to me. Would happily recommend Germain (and Jackson)! The one bad thing I have to say is that Ryan (didn't catch his last name) came into my financing meeting and condescended to me, interrupted my husband and I multiple times, was pushy, and really was quite unpleasant. He was the ONLY unpleasant bit of an otherwise lovely experience. More
We were extremely satisfied with the support and knowledge of Cesear Guadalupe. Our finance person was rude & disrespectful. We waited almost two hours to finance our car. Your Service team added ou knowledge of Cesear Guadalupe. Our finance person was rude & disrespectful. We waited almost two hours to finance our car. Your Service team added our moon roof visor in about 15 minutes and was extremely polite. Thanks to Ceasar and with your amazing Service Team, we will return. More