Germain Honda of Dublin

Ryan Kennedy did a great job! He gave me the entire proposal in writing and pointed out ways to save money on an oil leak seal by completing the 100,000 mile service at this time with 85,500 miles on m proposal in writing and pointed out ways to save money on an oil leak seal by completing the 100,000 mile service at this time with 85,500 miles on my auto because if I change the seal without doing the 100,000 mile service now I would have to do it again when the car reaches the 100,000 mile service. The savings was a rather large amount which I appreciated because the suggestion would save us a lot. I opted to do everything suggested except the seal change due to need to discuss with my wife whether we should put the extra $1000 in the car at this time making a total of $2000 charge on a six year old car or consider making a change to a newer car. I told him I would keep an eye on the oil leak and add oil if needed until we decide what to do! We have not yet decided what to do. I hate to go into debt for a newer car but may yet decide to do it! More

These folks are extremely professional in all aspects of service. Ryan Kennedy fit me in for the day I called. All details of the srv procedure were explained as much as needed. Work was done expediently, f service. Ryan Kennedy fit me in for the day I called. All details of the srv procedure were explained as much as needed. Work was done expediently, following up on all work requested. The car was immaculate and washed when I picked it up. More

Service Adviser Tyler Chaney gave me excellent advice about what my car did need...and other things that were "up to date." It was the Low Tire Pressure notice on the dashboard that brought me to my dea about what my car did need...and other things that were "up to date." It was the Low Tire Pressure notice on the dashboard that brought me to my dealer [Germain, Germain, (I) Remember the Name]. However, with Tyler's knowledge and advice, I was so happy Service had time to also take care of the oil and rotate the tires...after doing their multipoint inspection. Very interesting to look through the complete report they included with the Service summary I was given. More

This Honda dealership has always been very forthocoming and helpful with the services they provide when I am there. Service agent Kevin Withers is always very helpful and considerate of my vehicle. and helpful with the services they provide when I am there. Service agent Kevin Withers is always very helpful and considerate of my vehicle. More

My daughter was involved in an accident in which she was rear ended by a boy driving a truck, then a lady hit his truck and then also hit my daughter's car. As a result, the 2014 car she was driving was und rear ended by a boy driving a truck, then a lady hit his truck and then also hit my daughter's car. As a result, the 2014 car she was driving was undrivable and ended up being totaled. The insurance company for the "at fault" drivers kept delaying answers and never did provide a rental for daughter to drive. It was an extremely frustrating experience for my daughter. Her entire attitude changed after she found the Civic she liked and she became extremely happy with her difficult situation after she began working with Stephanie Hausherr to buy it. What started as a miserable situation turned into a very happy ending due to the empathy and understanding treatment my daughter received from Stephanie. Thank you Stephanie! More

We recently leased two new cars at Germain and our experience could not have been better. This was our second time leasing from Germain, specifically working with Ralph and we can't think of anyone be experience could not have been better. This was our second time leasing from Germain, specifically working with Ralph and we can't think of anyone better to work with. Ralph took the time to answer all our questions and work with us to find the vehicle and deal that would work for us. If you are in the market for a new car, we would absolutely recommend going to Germain and asking for Ralph! More

Ryan Kennedy has been and will continue to be the service advisor that I trust most. Every vehicle I own gets serviced with him. I have had some "not so great" experiences working with service departments wi advisor that I trust most. Every vehicle I own gets serviced with him. I have had some "not so great" experiences working with service departments with various dealerships. The service department at Germain Honda of Dublin has been the most enjoyable thus far. Everyone is professional, personable, and courteous throughout the entire process. More

Service Advisor Ryan Kennedy exceeded my expectations when I took my car i for an oil change. My 2010 Honda FIT needed extra repairs after the 52 point inspections. Ryan arranged shuttle service to tak when I took my car i for an oil change. My 2010 Honda FIT needed extra repairs after the 52 point inspections. Ryan arranged shuttle service to take me home and pick me up when the repairs were done. He found a coupon that saved me $100. More

Our sales rep Jheni Felix was awesome and we got us a good low mileage lease return Civic at a fair price. The new car was ready when promised. Jheni helped us cut through the archaic "four square" nego good low mileage lease return Civic at a fair price. The new car was ready when promised. Jheni helped us cut through the archaic "four square" negotiation tricks Germain sales management uses to confuse buyers. We quickly arrived at a fair difference between the trade and car being purchased with only two "Talk To My Manager' trips. Google "four square car sales" to learn how to bypass this ancient negotiation trick...focus on ONE NUMBER....the difference between trade and new car...REFUSE to negotiate 4 numbers at a time. The only major snag was mass chaos in the Finance department on Saturday, we had to come back Monday to finish the deal. Summary: Good sales person...extremely annoying, old school sales management tricks (not the salesperson's fault, sales management practices need updating.). F&I department is understaffed. Avoid car shopping on Saturday if possible. More

Great service!...Nice folks! ..,very professional..I will recommend this location to my friends and family for service, to buy or lease a car or truck. recommend this location to my friends and family for service, to buy or lease a car or truck. More