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Germain Honda of Dublin

Dublin, OH

4.9
4,275 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,275 reviews

March 16, 2021

Service Advisor, Kevin Withers, went above and beyond to understand problem with "popping" sound emitting from speakers whenever channel changed. Service team thoroughly reviewed entire system. They even More

by tymitchell0064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Mar 18, 2021 -

Germain Honda of Dublin responded

Thanks Ty! We're happy to hear that Kevin made sure that your car was well taken care of, and got to the bottom of the issue you were experiencing. We appreciate your business and hope to work with you again in the future. Regards, Rich Newsome - General Manager

March 15, 2021

Amy Pickens is a very friendly and very knowledgeable Service Advisor. Give me good prices to repair my CRV’s problems. Excellent Services. I will go back Germain Honda to find her for my car’s future ma More

by YOCHI YEH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Mar 15, 2021 -

Germain Honda of Dublin responded

Thank you Yochi! We're so glad that Amy has made your service experiences so pleasant, and that you have been happy with the work she has assisted you with on your CR-V. We appreciate your business and look forward to seeing you at your next service visit. Regards, Rich Newsome - General Manager

March 15, 2021

Jheni has been involved with my purchase of 2 CRV's. She went beyond the extra mile to make sure every question was understood and answered and every detail covered. I felt like she was treating me the same More

by Grandma2019
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Name unknown - repaired dents, Jheni Felix
Mar 15, 2021 -

Germain Honda of Dublin responded

Thank you for taking the time to share your experience! We're happy to hear that Jheni has been so helpful and attentive, and has made sure you were confident and well informed about your new vehicle. We appreciate your business and hope to work with you again in the future. Regards, Rich Newsome - General Manager

March 13, 2021

Great dealership. excellent facilities. always has the right ideas on which way you should go when purchasing a vehicle. wonderful customer service from all associates even if your not purchasing vehicle More

by lilheavy97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winslow Johnson, Daniel Head
Mar 15, 2021 -

Germain Honda of Dublin responded

Thank you for taking the time to share your experience! We're pleased to hear that you continue to have great experiences with us, and that you have felt well accommodated by our staff. We appreciate your business and look forward to working with you again in the future. Regards, Rich Newsome - General Manager

March 13, 2021

Had the best service work done EVER. Treated me as a super customer. Was so surprised that my car was also washed, that blew me away. I love this place. Never owned a Honda before, wow what was I think More

by LGRANDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy, Ryan Kennedy
Mar 15, 2021 -

Germain Honda of Dublin responded

Thank you Lgrando! We're pleased to hear that you had such a great experience with us, and that all of your needs and expectations were met. We appreciate your business and look forward to working with you again in the future. Regards, Rich Newsome - General Manager

March 12, 2021

I brought my car in for a service check up and Amy was so helpful and a very nice person. I highly recommend taking your vehicle into this specific service garage because they offer the best service and hone More

by freshwater.30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Mar 15, 2021 -

Germain Honda of Dublin responded

Thanks for the great feedback! We're glad that Amy made sure that had such an excellent experience, and that she made you feel confident and well accommodated throughout the service process. We appreciate your recommendation and hope to work with you again in the future. Regards, Rich Newsome - General Manager

March 12, 2021

Everything was perfect. I leased the exact truck I wanted for a great price. Would definitely recommend going to germain for your next honda purchase. More

by gromlin87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Moore
Mar 15, 2021 -

Germain Honda of Dublin responded

Congratulations on your new truck! It's great to hear that we were able to help you get a great deal on the perfect truck, and we hope you're enjoying it! We appreciate your recommendation and hope to work with you again in the future. Regards, Rich Newsome - General Manager

March 12, 2021

Just had my oil change and tire rotation done. I worked with Kevin Withers who ensured my tires were full enough of air before I left (this has been a problem in the past). Kevin assured me they would make More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Mar 15, 2021 -

Germain Honda of Dublin responded

Thank you, Sam! We appreciate you bringing your car back in, and are glad to hear that Kevin was able to make you feel confident about the tire service that you received. We appreciate your business and hope to work with you again in the future. Regards, Rich Newsome - General Manager

March 11, 2021

Love this location, everyone so helpful! My favorite is Love this location, everyone so helpful! My favorite is Jennifer she works at the service part but she amazing! Quick and helpful I appreciate her More

by Noel smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hess
Mar 11, 2021 -

Germain Honda of Dublin responded

Thanks Noel! We're so glad that Jennifer has made your service experiences so excellent, and that each visit has been pleasant and accommodating. We appreciate your business and look forward to working with you again in the future. Regards, Rich Newsome - General Manager

March 11, 2021

Germaine is the absolute best for service. Jenn Hess is fantastic and always exceeds our expectations. We have 5 Honda vehicles in our family, and we don't service them anywhere else. More

by chrisbare16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hess
Mar 11, 2021 -

Germain Honda of Dublin responded

Thank you, Chris! We're happy to hear that Jennifer continues to make your car buying experiences so excellent, and that you have been well accommodated each time. We appreciate your business and look forward to working with you again in the future. Regards, Rich Newsome - General Manager

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