
Germain Honda of Dublin
Dublin, OH
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Our sales rep Jheni Felix was awesome and we got us a good low mileage lease return Civic at a fair price. The new car was ready when promised. Jheni helped us cut through the archaic "four square" nego good low mileage lease return Civic at a fair price. The new car was ready when promised. Jheni helped us cut through the archaic "four square" negotiation tricks Germain sales management uses to confuse buyers. We quickly arrived at a fair difference between the trade and car being purchased with only two "Talk To My Manager' trips. Google "four square car sales" to learn how to bypass this ancient negotiation trick...focus on ONE NUMBER....the difference between trade and new car...REFUSE to negotiate 4 numbers at a time. The only major snag was mass chaos in the Finance department on Saturday, we had to come back Monday to finish the deal. Summary: Good sales person...extremely annoying, old school sales management tricks (not the salesperson's fault, sales management practices need updating.). F&I department is understaffed. Avoid car shopping on Saturday if possible. More
Service Advisor, Kevin Withers, went above and beyond to understand problem with "popping" sound emitting from speakers whenever channel changed. Service team thoroughly reviewed entire system. They even understand problem with "popping" sound emitting from speakers whenever channel changed. Service team thoroughly reviewed entire system. They even found (and repaired) damage from previous dealer attempt to correct issue. Problem now corrected after multiple tries at other dealers........thanks Germain!! More
Amy Pickens is a very friendly and very knowledgeable Service Advisor. Give me good prices to repair my CRV’s problems. Excellent Services. I will go back Germain Honda to find her for my car’s future ma Service Advisor. Give me good prices to repair my CRV’s problems. Excellent Services. I will go back Germain Honda to find her for my car’s future maintenance. More
Jheni has been involved with my purchase of 2 CRV's. She went beyond the extra mile to make sure every question was understood and answered and every detail covered. I felt like she was treating me the same went beyond the extra mile to make sure every question was understood and answered and every detail covered. I felt like she was treating me the same as she would treat her own mother. I hope Germain appreciates what an asset she is to their organization. More
Great dealership. excellent facilities. always has the right ideas on which way you should go when purchasing a vehicle. wonderful customer service from all associates even if your not purchasing vehicle right ideas on which way you should go when purchasing a vehicle. wonderful customer service from all associates even if your not purchasing vehicle from them. More
Had the best service work done EVER. Treated me as a super customer. Was so surprised that my car was also washed, that blew me away. I love this place. Never owned a Honda before, wow what was I think super customer. Was so surprised that my car was also washed, that blew me away. I love this place. Never owned a Honda before, wow what was I thinking. Thank you Germain, your place is the best. More
I brought my car in for a service check up and Amy was so helpful and a very nice person. I highly recommend taking your vehicle into this specific service garage because they offer the best service and hone helpful and a very nice person. I highly recommend taking your vehicle into this specific service garage because they offer the best service and honest employees! More
Everything was perfect. I leased the exact truck I wanted for a great price. Would definitely recommend going to germain for your next honda purchase. for a great price. Would definitely recommend going to germain for your next honda purchase. More
Just had my oil change and tire rotation done. I worked with Kevin Withers who ensured my tires were full enough of air before I left (this has been a problem in the past). Kevin assured me they would make with Kevin Withers who ensured my tires were full enough of air before I left (this has been a problem in the past). Kevin assured me they would make sure the tires were full this time. I’m several days out and my low pressure light never turned on. Thank you, Kevin! More
Love this location, everyone so helpful! My favorite is Love this location, everyone so helpful! My favorite is Jennifer she works at the service part but she amazing! Quick and helpful I appreciate her Love this location, everyone so helpful! My favorite is Jennifer she works at the service part but she amazing! Quick and helpful I appreciate her so much wouldn't want anybody else! More