
Germain Honda of Dublin
Dublin, OH
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Kevin was excellent to work with. Very friendly and explained everything so I would know what my recall notification was about and showed me a picture of the part. Time frame was what he said it woul explained everything so I would know what my recall notification was about and showed me a picture of the part. Time frame was what he said it would be.for completion I always take my car to Germain. Love this dealership! More
Chris Miller was the consultant I needed! He was so patient and not pushy about making a deal. He was very helpful and attentive. Great service overall! patient and not pushy about making a deal. He was very helpful and attentive. Great service overall! More
Amy Pickens at Germain Honda of Dublin provided excellent customer service! She listened to the problem I was having with my car. I was having my car towed Sunday and she gave me the information on where to customer service! She listened to the problem I was having with my car. I was having my car towed Sunday and she gave me the information on where to bring the car and keys should be dropped off. She emailed me my appointment for Monday morning right away, She contacted me mid morning Monday with the information on what was wrong with my car and what needed to be done. Amy called at noon and my car was ready. A job well done by Amy and the technicians that fixed the car too! And it was great to get a ride to Germain from your courtesy ride service too! Thank you! More
The dealer was ready for me when I arrived and did all required service in a short time. All of the employees were very easy to communicate and work with. required service in a short time. All of the employees were very easy to communicate and work with. More
There's another Honda dealership which is very close to where I live, so naturally I was getting my service done there. But it got to where I couldn't even get through on the phone to *ask* about making an where I live, so naturally I was getting my service done there. But it got to where I couldn't even get through on the phone to *ask* about making an appointment! I decided to check with Germain, even though it's further away, and they were SO helpful! It turned out to be a great experience, and I've continued going back ~ I don't even try to call the other dealership. German is my repair shop of choice! They're all so cheerful and friendly, and willing to take all the time I need to understand their explanations of the work my car needs. This last time, I had trouble entering the phone number Jenn Hess would be using to call me with updates (I wanted to recognize her calls), and she was so patient in repeating the number to me until I got it right. Jenn ~ and others in the past ~ did not pressure me at all on agreeing to the work to be done. She did emphasize why it was so important in a very clear explanation, and because I trust all of the staff at Germain, of course I agreed to it-- I know it was a wise decision. Can't recommend Germain highly enough! Hope I'll have the opportunity to deal with Jenn again, too. More
The service departmemt staff at Germain Honda is always friendly, professional and thorough. Amy Pickens, my most recent service department contact, certainly continued that pattern. friendly, professional and thorough. Amy Pickens, my most recent service department contact, certainly continued that pattern. More
The Honda Passport is truly an excellent vehicle with so many features and functions that make it a pleasure to drive. The sales person was Christopher Glover who did a very professional job of delivery an many features and functions that make it a pleasure to drive. The sales person was Christopher Glover who did a very professional job of delivery and setup along with all the proper paperwork. More
I had an excellent experience with Dave Myers when leasing my new Honda CR-V! Dave was extremely knowledge and made the process so very easy. He was such a pleasure to work with and I will definitely leasing my new Honda CR-V! Dave was extremely knowledge and made the process so very easy. He was such a pleasure to work with and I will definitely lease another Honda from him when my lease is up. I will highly recommend Dave to all of my friends and family! More
Awesome experience and would recommend buying from Germain Honda to anyone. Daniel Head was great and super helpful when it came to what I was looking for. Germain Honda to anyone. Daniel Head was great and super helpful when it came to what I was looking for. More
Dealership Service center is always fast friendly and get you in and out fast.The waiting area is always nice and clean Temperat always stocked get you in and out fast.The waiting area is always nice and clean Temperat always stocked More