Germain Honda of Dublin

I purchased my Honda at another dealership (out of town) but have had all my service done at Germain. I've been very satisfied - never had any issues. but have had all my service done at Germain. I've been very satisfied - never had any issues. More

Came in for Oil change and tire rotation and had a few more routine Maintenence things done. Amy Pickens explained what needed to be done and told me how long it would take and it was finished in that tim more routine Maintenence things done. Amy Pickens explained what needed to be done and told me how long it would take and it was finished in that time. More

I'd like to give a better review, however my experience with Germain Honda has turned out to not be as stellar as some of the others here. I bought my 2014 Honda Civic Si from Germain Honda in October of with Germain Honda has turned out to not be as stellar as some of the others here. I bought my 2014 Honda Civic Si from Germain Honda in October of 2018. I was ready to walk away from it due to the loud aftermarket exhaust when the salesperson offered to replace the exhaust as a condition of purchase. I agreed as he gave the impression that it would be replaced with Honda parts. 2 years later, the muffler started falling off so I brought it back to their service department to find that the entire exhaust needed to be replaced due to rust. Apparently, the used car department isn't above cutting corners and putting cheap parts on a good car in order to get it out the door. The Customer Service Supervisor, John Reynolds, was remorseless when I spoke with him. While they ended up paying for 50% of the repair, had they put better quality parts on in the beginning, I'm confident that I would not have had this issue. In all of the cars that I've owned, I've never had an exhaust rust out in two years' time. I can't say that I find this dealership to be trustworthy due to this instance of choosing to put clearly sub-par parts on a vehicle to save a buck while creating problems for the buyer to deal with later. More

Ryan Kennedy was courteous, professional, informative and had my car's service needs complete earlier then initially thought. He also promptly addressed some additional questions I had. had my car's service needs complete earlier then initially thought. He also promptly addressed some additional questions I had. More

Had a great experience. Kevin Withers was awesome. I plan on working with him every time I go back to this dealership. I totally trust him. Germain Honda is easy to work with and convenient. Very satisfied. on working with him every time I go back to this dealership. I totally trust him. Germain Honda is easy to work with and convenient. Very satisfied. More

Kevin Withers was great in starting my oil change on time at 6 am and getting me completed within an hour. I went in the lobby watched tv and had a double espresso they offer and right when I settled in they at 6 am and getting me completed within an hour. I went in the lobby watched tv and had a double espresso they offer and right when I settled in they were done. More

Thanks to Amy Pickens for assisting us with our most recent visit to Germain Honda of Dublin. She made a point to document all issues that need attention on our van. And even uncovered that someone at t recent visit to Germain Honda of Dublin. She made a point to document all issues that need attention on our van. And even uncovered that someone at the delaership may have cracked the oil cap on our last visit in error, so they replaced for free. Thanks. More

I had a great experience at Germain Honda of Dublin thanks to Stephen Keith! He was very helpful, patient, and went out of his way to accommodate me. I highly recommend this dealership and Stephen! thanks to Stephen Keith! He was very helpful, patient, and went out of his way to accommodate me. I highly recommend this dealership and Stephen! More

I want to thank Chris Robinson for being so professional and helpful. He answered all my questions and didn’t make me feel stupid. I highly recommend Chris Robinson for any service or questions you may ha and helpful. He answered all my questions and didn’t make me feel stupid. I highly recommend Chris Robinson for any service or questions you may have. More

Everytime I go in there for maintenance Kevin W. does a great job. He is a real asset to your company. Thanks for hiring a great guy. great job. He is a real asset to your company. Thanks for hiring a great guy. More