Germain Honda of Dublin

I'm always impressed with the efficiency and customer service at this dealership. I was greeted immediately by Amy Pickens who quickly took my info. She explained the service, a recall, and gave me an service at this dealership. I was greeted immediately by Amy Pickens who quickly took my info. She explained the service, a recall, and gave me an estimated wait time. She was friendly and took her time to listen to my concerns and questions. Amy even took the time to link my phone to Apple Car Care Everything was clean and set up for social distancing. Best part of all, my wait time was shorter that estimated! And my car was washed! Amy Pickens is someone I will request to handle my next service. More

She and the Honda service team were able to expedite my service to reduce my wait time with my 2 little ones waiting with me. service to reduce my wait time with my 2 little ones waiting with me. More

Truly the best! Adam Kocak is God given, pleasant experience with him at Germain,he is a good listener, patient, calm, has excellent work ethic. experience with him at Germain,he is a good listener, patient, calm, has excellent work ethic. More

Kevin Withers has been my Sevice Advisor for years. He has provided first class service in a first class manner. Never fails to meet my expectations. has provided first class service in a first class manner. Never fails to meet my expectations. More

Excellent and fast service. Friendly staff. Easy pick up and drop services. Special thanks to Ryan Kennedy. Will be back for any required service needs. and drop services. Special thanks to Ryan Kennedy. Will be back for any required service needs. More

Had a great experience with Jheni, I’m very excited and satisfied with my new car. Not pushy or looking to up sell, I’m happy with the deal I got. satisfied with my new car. Not pushy or looking to up sell, I’m happy with the deal I got. More

We had a terrible customer experience with Germain Honda and I would discourage anyone from seeking service there. My husband had recently traveled to OH (from Indiana) and encountered car trouble upon his and I would discourage anyone from seeking service there. My husband had recently traveled to OH (from Indiana) and encountered car trouble upon his arrival into town. He proceeded to take our Honda in for service early the next morning. The team ran diagnostics and proceeded to tell us that repairs would cost over $4000 and that my husband would be lucky to leave the parking lot without the car blowing up if he chose not to do the repairs. My husband opted to disregard their warning and to seek a 2nd opinion from another local mechanic. That gentlemen informed my husband that the car was absolutely drivable back to Indiana and that while it would need modest repairs, it would clearly not amount to $4000. My husband successfully drove the car back to Indiana and had our repaired by our local, reputable garage. The grand total for the repairs was less than $500 and did not involve the repairs that the Germain team had initially insisted upon. To think that this team instilled fear in my husband and had us close to the point of shelling out $4000 is beyond infuriating. My husband and I were left feeling that the Germain team tried to take full advantage of an out-of-town customer who seemingly had limited options. These are the types of experiences that deservedly give car dealerships and their service departments a bad rap. My advice to any future customers would be to seek a second opinion when the diagnosis involves major repairs. More

We have been going to Germain Honda of Colimbus for over 15 years, we haven’r always had the best service but they are working hard to rebuild their reputation. 15 years, we haven’r always had the best service but they are working hard to rebuild their reputation. More

Excellent service as always on purchasing vehicles from Germain’s top salesman Winslow Johnson. We hav recently leased a Pilot Touring, Ridgeline RTL-E, and CRV EXL. Germain’s top salesman Winslow Johnson. We hav recently leased a Pilot Touring, Ridgeline RTL-E, and CRV EXL. More

I don't usually do reviews. Making an exception here. My visit to Germain Honda on September 30, 2020 for service on my car was a pleasant experience. I was cheerfully greeted by all involved, including my visit to Germain Honda on September 30, 2020 for service on my car was a pleasant experience. I was cheerfully greeted by all involved, including my service representative Chris Robinson. He was very respectfully and cheerful. Asked the reason for my visit and how he could be of assistance. I appreciate all of his assistance on this day, and he took the time to go over my invoice with me highlighting what services were performed. I would more than gladly work with Chris again. As I mentioned previously, I don't usually do this reviews, so this is my extent on this. So far, everything seems to be in order on the vehicle and working well, which leaves me very satisfied with the work done. I don't give Excellent ratings, so please don't hold this against the service representative. He did a GREAT Job. Sorry, I cannot remember the name of the young lady who assisted me with the bill, but she was also very friendly and most pleasant to work with. Thank you, Y. Phillips More