Germain Honda of Naples

Best Team Ever! I’ve been a customer of Seref for two years now and I can honestly say it feels like longer. He is so compassionate and genuine about getting the best I’ve been a customer of Seref for two years now and I can honestly say it feels like longer. He is so compassionate and genuine about getting the best deal for all his customers. He really makes you feel like you’re being taken care of and you can trust him. Also I could not forget my guys Randy and James for the excellent customer service support and financial needs! For reliable and exemplary service please see Sere for all your car buying needs! #bestsalesrepresentativeever #friendsforever #germainhondanaples More

Thank you Seref Denizeri at Germain Honda of Naples! Seref Denizeri helped me get into my new 2017 Honda Accord Sport, he was so kind and helpful, I was very unsure about making this change with my vehi Seref Denizeri helped me get into my new 2017 Honda Accord Sport, he was so kind and helpful, I was very unsure about making this change with my vehicle, but he showed me everything I needed to see to make my decision, and it was a good one! Seref was so kind to me and my son, I am very grateful for his service and will defiantly do more business with him, and send business his way as well!! Thank you for taking good care of us Seref! Everyone at Germain was that we dealt with the day I got my Honda was great. Very nice experience at Germain Honda of Naples :) More

My Honda store. Germain Honda in Naples is a great place to buy or lease a car. I am a repeat customer because the people you deal with are courteous and efficient. Germain Honda in Naples is a great place to buy or lease a car. I am a repeat customer because the people you deal with are courteous and efficient. They work with you to make a deal that fits your budget. I highly recommend them. Steve M. More

Thank You Mike Soles! Dear Mike, Yesterday was an exceptionally positive experience for me when I purchased the 2014 Honda Accord. Both you, John McDonnell and Monceny M Dear Mike, Yesterday was an exceptionally positive experience for me when I purchased the 2014 Honda Accord. Both you, John McDonnell and Monceny Mendoza did an excellent job in handling all of my automotive needs. Kudos to you Mike Soles! I will definitely recommend Germain Honda of Naples to my friends and family. I love my Accord! Mrs. Rickie Klein More

Comfortable.friendly and fair I worked with Wayne Weiss at Germain Honda to buy my Civic. As a single woman I felt respected by Wayne. He went above and beyond to make sure I got t I worked with Wayne Weiss at Germain Honda to buy my Civic. As a single woman I felt respected by Wayne. He went above and beyond to make sure I got the exact car I wanted for the price I wanted to pay. My daughter also purchased a Civic at Germain with Wayne's help and we both highly recommend working with Wayne to buy your next Honda. More

Service for break and tire vibration Riffoff amount paid! Just resurfacing rotor paid $599! Complain of car vibration, did not fix the problem! Dont come back here please! Go to other hon Riffoff amount paid! Just resurfacing rotor paid $599! Complain of car vibration, did not fix the problem! Dont come back here please! Go to other honda dealer! More

Exceptional beyond belief! I brought my wife's 2010 Odyssey van in to have it checked over and a new key made. I was a little concerned that I might not get great service becaus I brought my wife's 2010 Odyssey van in to have it checked over and a new key made. I was a little concerned that I might not get great service because I purchased the van at another dealer, (we had a NOT so exceptional experience there and that's why I brought it to Germain Honda to make sure I was sold a solid vehicle). To my complete surprise from the second I dropped it off to the moment I picked it up the ENTIRE staff at Germain Honda treated me as family!!!!!!! Lee who greeted me and helped me get checked in was awesome and super helpful with the loaner car. Don Hutlin was amazing kind, courteous, understanding and accommodating!! I thought that for being the service manager (whom I never even met at the other dealer) he was very hands on and wanted to make sure my families van was taken care of right! Which as a parent means a lot to know that a service center cares just as much for my children's safety as their own. Don followed up with me through out the day, which is something 99.9% of the time would never happen anywhere else. When I picked up my van which was in great shape and ten times cleaner than when I dropped it off, Henry was there waiting for me and ready to answer all my questions. And Jon in parts had my new key ready just as he had promised (which the other dealer never supplied me with a 2nd key). Like I said all the way to the moment I left the store including Karin the cashier every one treated me exceptionally great!! I truly have never had a better service experience and will be bringing my van back to Germain and only Germain for any future needs!! Thank you Don and the whole team at Germain Honda! More

Best experience ever as a customer at a Car Dealer!!!! Since our first visit as potential customers to Germain Honda we felt the difference compared to approximately a dozen dealers we had already visited Since our first visit as potential customers to Germain Honda we felt the difference compared to approximately a dozen dealers we had already visited in the last month (local and in near cities). They worked as a real team and most importantly they did all that was possible to help us get the best car that would meet our family needs, budget, etc. From the first employee my husband met, Tim Stack (who followed through out the whole process), Gerard (who showed us the vehicle and rode a couple of them with us), Catherine helping/assisting with all the paperwork and questions and also with a couple of kids who otherwise had been really bored and in a bad mood after spending half of their day there. Monceny was super helpful in getting us the loan and explained every step to us, offering some financial advices. We even got to meet Mike, the Manager, who is a great person too. We felt that all of them had a main interest in common: not just to sell a vehicle to a customer (which obviously is the reason why they work there) but to help a family get one, the right one. The overall service was excellent and exceeded our expectations, which made of this visit a positive experience. We'd certainly recommend this place to all our family and friends, no doubt about it!!!!! More

Comfortable experience The staff were very professional and genuine people working for the company. Did not feel pressured and was well informed. Wayne Weis made me feel com The staff were very professional and genuine people working for the company. Did not feel pressured and was well informed. Wayne Weis made me feel comfortable in my decision. More

Bad customer services in Service Department My advisor kelly moody took my car in a hurry. I saw when they bring my car back and after 1 hour waiting for her to come to me I decide to ask how l My advisor kelly moody took my car in a hurry. I saw when they bring my car back and after 1 hour waiting for her to come to me I decide to ask how long it will take. And she reply to me Did I check you in? I do not have your key but my key was on her desk. Also they wrote the wrong mileage And car model in the paperwork. No apologize for me. She really don't care about the situation More