Germain Honda of Naples

I am getting ready for my fourth lease. I live in Cape Coral and travel 35 miles each way to lease my cars. They are the very best from sales to finance to service. I live in Cape Coral and travel 35 miles each way to lease my cars. They are the very best from sales to finance to service. More

Fantastic Customer Service ! I have always owned a Honda vehicle since 1976 and continued that tradition this week when my husband and I purchased a 2016 Pilot EXL with the help I have always owned a Honda vehicle since 1976 and continued that tradition this week when my husband and I purchased a 2016 Pilot EXL with the help of salesman Anthony Leli ! The process went smooth with Anthony steering us in the right direction, answering our questions, and accommodating all of our request . I would highly recommend Germain Honda and their courteous staff to anyone interested in purchasing a vehicle ! More

Excellent customer service. Bought a very nice 2013 Honda Civic LX. Only had 15,000 miles on it. Never purchased from a dealership before, but I know what good costumer servi Bought a very nice 2013 Honda Civic LX. Only had 15,000 miles on it. Never purchased from a dealership before, but I know what good costumer service is, and from "Tim", I received the best. We negotiated pretty tough, and Tim proceeded to go out of his way quite relentlessly to make my purchase and experience better, even "after" I had purchased the car. This includes things like making sure that gas and other fluids in the car where full, having it freshly waxed and detailed, insisting that I get a free removable "trunk tray", and checking the back stock daily until he found one. He also made sure a new spare key "with an integrated remote" was made for me quite promptly. The trunk tray has already come in handy as I can carry jagged cargo, spare water, and gas without having to worry about any damage to the interior. This car is now literally getting me an " in city avg." of 31mpg, I cant wait to see what it does on the highway. Tim also seemed to notice that I keep myself well hydrated (as i carry a water bottle pretty much everywhere) and always offers me cold bottled water every time I come in, he's a real cool guy and its always great to meet someone like him. They also have a well stocked waiting room at the service center, everything is always clean, and I find it very relaxing. As far as price goes. I see allot of complaints about that topic on pretty much every dealership's review board, but guess what, cars are expensive, just buy and use them wisely. We checked other dealerships, including some in fort Myers and couldn't find anything that would have turned out much better than this. If you have even close to respectable finances you can get a good price here, it would have taken allot of waiting and extra work on my part to get a little bit of a better deal from out of town, and the car might not have been as good. More

Great customer service worth the drive! When I was searching for a new Honda, I went to the Honda closest to home. I left there without a purchase. The sales man gave me options, never spent When I was searching for a new Honda, I went to the Honda closest to home. I left there without a purchase. The sales man gave me options, never spent time driving or looking at the new model, he didnt seem like he wanted to make a sale. The next day I drove to to Naples. The 35 mile drive was worth it. John MDonald had assisted me, previewed the options, test drove and made me feel like I was the customer, he needed me not the reverse. I purchased a 2015 honda CRV the same day. I did not feel like a # as I did in my past years purchasing a Honda. The purchase was quick and John focused on my being comfortable during the process. John in finance was very personable too. I did my homework before I started shopping, knew what I wanted, and just had to choose who would gain my business. More

smooth and easy Anthony leli did a great job making my car buying experience pleasant and positive. Everyone my son and I came into contact with at Germain Honda was Anthony leli did a great job making my car buying experience pleasant and positive. Everyone my son and I came into contact with at Germain Honda was very customer oriented and friendly without being your stereotypical obnoxious salesman. They did not balk at changes we made to my purchase even aft the original papers were processed. When my son crashed his car a week after I bought my car my son got in a wreck and went to Germain to see about his next car. Thank you Germain Homda. More

Fair prices with good service We are giving them a four out of five because we felt like we were important to our sales person. My husband had spoken to her several times on the ph We are giving them a four out of five because we felt like we were important to our sales person. My husband had spoken to her several times on the phone and she always seemed to be concerned with finding the right car for us. We felt like we got a fair deal, however, we seemed to get the run around with how much our payment was going to be. We are also satisfied with the friendly service we got from their service manager. He was able to accomplish all of our concerns with no delay. All in all, we are happy with our experience with Germain Honda and would recommend them to everyone. More

Entire staff was great Recently bought a new car from this dealership and received nothing but great treatment from the manager Ben to the sales staff Anthony Leli and John Recently bought a new car from this dealership and received nothing but great treatment from the manager Ben to the sales staff Anthony Leli and John McDonnell. They are all wonderful people who will do their best to find something within your needs. I would absolutely return to this dealership and highly recommend them for anyone looking. More

Great Staff and Professionalism I recently visited this dealership after being a dissatisfied customer of the Fort Myers location. Ben gladly took my first telephone call and prompt I recently visited this dealership after being a dissatisfied customer of the Fort Myers location. Ben gladly took my first telephone call and promptly scheduled an appointment which turned out to be a pleasant purchase process. Dalia Epstein, the sales representative, was not only able to get my mother a great deal but her customer service skills were exceptional. So if you've been turned down by other dealerships for any reason, I strongly recommend visiting Germain Honda of Naples and asking for Dalia...she will do her best to get you the right deal! Thanks Dalia! More

John McDonnell was excellent We walked into the dealership and told John McDonnell would help us with our questions regarding buying a new vehicle. We had an idea of what type of We walked into the dealership and told John McDonnell would help us with our questions regarding buying a new vehicle. We had an idea of what type of vehicle we wanted, however the vehicle was not in stock. This was not a problem because one might have been ordered. We test drove 3 vehicles and John spent time with us never making us feel like we were wasting his time. We finally decided on a 2015 CR-V and John made the deal final. We appreciate his kindness in working with us to complete the deal and we are very happy with our new vehicle. More

Tim Stack is the best! Tim Stack, hands-down, is the easiest car salesman we've worked with. If we hadn't found the perfect car elsewhere, we would have purchased from Tim Tim Stack, hands-down, is the easiest car salesman we've worked with. If we hadn't found the perfect car elsewhere, we would have purchased from Tim & Germain Honda b/c he presents himself as a salesman who is trustworthy and there to serve his clients. More