Germain Honda of Naples

Peter Amorey/Service Dept. I would also like to mention Peter Amorey/Finance Dept (Germaine Honda Naples). I was very impressed with his knowledge and pure professionalism. He I would also like to mention Peter Amorey/Finance Dept (Germaine Honda Naples). I was very impressed with his knowledge and pure professionalism. He also made this experience quick, smooth and uncomplicated. Which is so important these days with our stressful and hectic lives we lead. As I am writing - I do not want to forget the Excellent Service I have received over the last 5 years with my 2010 CRV. My "go to guy" has always been Lee - this experience has always been a "pleasure and uncomplicated"......Lee would always assure me that "all would b well" and it was "under control". This dept.'s "teamwork" is obvious and successful. Bravo!! I'm glad I found "Germain Honda of Naples"!! Thank you!! Sincerely, Mary Zachrich More

Needed service while passing by Naples FL during a road trip On June 3, 2015, my wife, I and two friends were traveling form our home near Tampa FL for a weekend get-away in Key West when the air conditioning in On June 3, 2015, my wife, I and two friends were traveling form our home near Tampa FL for a weekend get-away in Key West when the air conditioning in my 2008 Honda Pilot began to malfunction. Due to the time of year and our destination, it was imperative that the vehicle needed immediate service. Fortunately, we were able to research Honda dealerships/service centers in the Naples FL area, and found Germain's telephone number and address.. We called your service department from the road (RT 75 @ 70 MPH) and were told that our vehicle could be looked at upon our arrival (at the time we had an ETA to your location of approx. 20 minutes). Upon our arrival, we were greeted by Willy Demjanczuk who immediately looked into our problem. Although we did not have an appointment, and there were other vehicles in for service, Willy worked with Chris Martin to get our Pilot into the shop. As it turned out, we had a clogged cabin air filter that was inhibiting air flow and resulted in the AC unit to "freeze over". Fortunately, the "fix" was relatively simple. We found ourselves back on the road in about an hour after we arrived at Germain. I want to express my sincere gratitude and thanks to Willy, Chris and Nancy (Service Dept. cashier) for their professional attitude, sense of urgency in helping us to get back on the road and genuinely caring attitude during our time of need. Please be aware of the dedication your staff has, focused on superior customer service ahead of any inconvenience we had created by "showing up" without an appointment. I trust you will pass on our thanks to Willy, Chris, Nancy and others within the Service Department staff. More

Amazing Service My mother bought a 2015 CR-V Touring yesterday. Our Assistant was Seref. He was so great with my mom, explained everything clearly and did not sell h My mother bought a 2015 CR-V Touring yesterday. Our Assistant was Seref. He was so great with my mom, explained everything clearly and did not sell her what she didn't need. Today I went to Seref and I bought a 2015 CR-V EX. I didn't just buy it because I liked the way mom's drove, I bought it because of Seref. Very knowledgeable about his products, and again, he didn't sell me what I didn't need. He kept our payment plans in the realm of our budget and made things go quickly and smoothly. I would recommend if you go to Germain Honda, go see Seref. He's the best. More

Great experience Very easy and fast process. We knew what we wanted, went to the dealer for a test drive, and took care of the rest via email. After our deal was mad Very easy and fast process. We knew what we wanted, went to the dealer for a test drive, and took care of the rest via email. After our deal was made we went in to sign the papers and off we went. Less than an hour of our time spent in dealership, total. Very professional team that went above and beyond to take care of us and get us the deal we wanted. More

Satisfied Customer The service department was great. Kelly handled everything in a professional, yet personal manner. The waiting room was very clean and had cold bevera The service department was great. Kelly handled everything in a professional, yet personal manner. The waiting room was very clean and had cold beverages and coffee. Nancy even brought snacks while waiting. Car seems to be running like new again. Service was once again wonderful. A+. More

Positive Experience I was looking to upgrade from my 2005 Honda Element into a 2015 Honda CRV. Brett was very knowledgeable about the vehicle and made the entire process I was looking to upgrade from my 2005 Honda Element into a 2015 Honda CRV. Brett was very knowledgeable about the vehicle and made the entire process very easy. I feel like I purchased the right vehicle for me and am happy with my experience with Germain Honda. Thank you! More

car purchase I've always been treated well there since 1990. I recently purchased a new Civic from them with Seref as my salesman. He was thorough, direct and co I've always been treated well there since 1990. I recently purchased a new Civic from them with Seref as my salesman. He was thorough, direct and compassionate. Their service department has also been top quality. More

Fast and thorough Kelly was our agent there at the dealership! Questioned reason for service and explained what they were going to do! Service was done in a reaso Kelly was our agent there at the dealership! Questioned reason for service and explained what they were going to do! Service was done in a reasonable amount of time! Turns were bearing replacement. She explained that the next check up we should consider replacing them! The only thing that was missing was a free car wash which the dealer we use in Illinois does when our CRV is in there for service! It is a super perk!!!!!!!!! Kelly is very thorough. Good tech! H. Soukup More

Relentlessly resourceful! We originally went to Germain Honda in response to a manufacturers recall notice. We were a long way from home, Pennsylvania; hence, we were hesitant We originally went to Germain Honda in response to a manufacturers recall notice. We were a long way from home, Pennsylvania; hence, we were hesitant as to how we were going to be treated? To our delightful surprise, they owned up to the challenge: the parts for the recall were ordered, another appointment scheduled and everything was taken care of! Their waiting area was very comfortable; they provided beverages and a snack. Thank you, Chris. More

Outstanding Sales Consultan Unbelievable deal, Mr. Seref Denizeri was helping me a lot to explain all detail about the vehicle and finance, which was finally I made my mind to ow Unbelievable deal, Mr. Seref Denizeri was helping me a lot to explain all detail about the vehicle and finance, which was finally I made my mind to own my dream SUV. Thank you. I will definitely recommend him and dealership to my friends and family. More