Germain Honda of Naples

Phenomenal customer service Germain Honda of Naples greets you with a smile, makes you comfortable in the waiting room, serves better snacks than an airline and gets you on your Germain Honda of Naples greets you with a smile, makes you comfortable in the waiting room, serves better snacks than an airline and gets you on your way in minimal time. Nancy Guilmette and Lee Glesner made my visit a pleasure. More

Lease trade-in Worked closely with John McDonnell, he was extremely professional and treated us with dignity. Even though we had poor credit and needed a lot for ver Worked closely with John McDonnell, he was extremely professional and treated us with dignity. Even though we had poor credit and needed a lot for very little John was able to make it happen. I would definitely recommend stopping by to see John if you are looking for a new Honda. More

Traded 2014 Honda Civic with a 2015 Civic Had a non intimidating experience shopping for my new car. Seref was friendly and went out of the way to meet my needs. He made sure that I left the Had a non intimidating experience shopping for my new car. Seref was friendly and went out of the way to meet my needs. He made sure that I left the dealer satisfied with my purchase. More

Outstanding experience! Overall experience was outstanding. Seref and Peter provided all the information necessary and gave a fair price with unexpected extras. No pressure Overall experience was outstanding. Seref and Peter provided all the information necessary and gave a fair price with unexpected extras. No pressure. Seref was warm and friendly and genuinely interested in getting to know more about us, very professional and great personality. Answered all our questions and helped to guide us as we decided. Peter had all the paperwork organized and walked us through the process. We closed the deal in one visit, and drove away with the new car. Thank you Seref and Peter, we look forward to getting our new car serviced at Germain Honda and staying in touch in the future! More

Mini Cooper =) My experience was awesome! I was greeted the moment I showed up to happy and friendly faces. Everyone was really great. I worked mostly with Tim Stack My experience was awesome! I was greeted the moment I showed up to happy and friendly faces. Everyone was really great. I worked mostly with Tim Stack who was very knowledgeable and warm and had a friendly face and demeanor the entire time I was there. Christian in Finance was also awesome! He went step by step in thru all of my paperwork and answered any questions I had. He was very patient and professional. Overall my experience at Germain Honda of Naples was superb! Well done! More

just signed a new lease I had a problem and John was great in helping me. My lease was up 2 months before I was leaving to go north for the summer. I really didn't want to si I had a problem and John was great in helping me. My lease was up 2 months before I was leaving to go north for the summer. I really didn't want to sign a new lease until fall but John was able to work me a great deal on a 2015 2 months before my lease ran out for the same money that I was previously paying. More

Ease of service Honda Fit was my choice before coming to the dealership. Kristen is so helpful online. Mike gave me a follow up call to speak about pricing and finan Honda Fit was my choice before coming to the dealership. Kristen is so helpful online. Mike gave me a follow up call to speak about pricing and finance. Upon arriving at the dealership I had my pre-approval and was able to take the time to get to know my car before purchasing. More

sweetest girl I will recommend this dealership because of my experience with Kristen. She should be the face for your company. She is knowledgeable and patient. Tha I will recommend this dealership because of my experience with Kristen. She should be the face for your company. She is knowledgeable and patient. Thank you. More

Excellent Experience I did my research on the vehicle before visiting the dealership. They we fantastic to work with and there was no pressure to buy. I will definitely I did my research on the vehicle before visiting the dealership. They we fantastic to work with and there was no pressure to buy. I will definitely share my experience with my friends. More

Great Dealer We went to the dealer to look at the 2015 CR-V after reading about it in the newspaper. The salesman greeted us and after showing us a CR-V, asked if We went to the dealer to look at the 2015 CR-V after reading about it in the newspaper. The salesman greeted us and after showing us a CR-V, asked if we would like to take a test drive. We were hesitant, but after looking at the CR-V we decided that we would like to take a test drive. We took the test drive and were impressed with the CRV. There was no pressure from the salesman to go further, he simply asked if we would like to get more information. We decided to get a have our car appraised and look at the CR-V pricing. Still no pressure on us to buy. After getting the information and being greeted by the sales manager we went home. We called the salesman the following morning at 9 am and within a few minutes the deal was closed and we were told that we could pick up the CR-V later in the morning. We went to the dealership at 11:30 am to sign the paperwork. The person from finance explained all of the documents that we signed and presented additional extended warranty options; again no pressure to buy. After completion of the paperwork and a hello from the sales manager, the salesman took us to our spotless new CR-V and explained in great detail all of the features and how to used them. He even paired one of our cell phones. The entire experience was a pleasure. Everyone we dealt with was friendly and we were never under any pressure to buy the car. We highly recommend this dealer. More