Germain Honda of Naples

Outstanding Service We were very happy with our recent purchase of a new Honda Odyssey. Our service advisor, Dave Kanapsky, was friendly, efficient and professional. We We were very happy with our recent purchase of a new Honda Odyssey. Our service advisor, Dave Kanapsky, was friendly, efficient and professional. We appreciated his no-hassle sales style and helped us out of a car lease from another dealership that we were very unhappy with. The whole process was very pleasant and easy. Thank you for a great car buying experience! More

Professional and Friendly We had already decided on the car we wanted. Every person we dealt with at Germain Honda made it a pleasure to do business. No pressure, no rush in We had already decided on the car we wanted. Every person we dealt with at Germain Honda made it a pleasure to do business. No pressure, no rush in a most friendly atmosphere. Staff is currently trying to work out a post-sale technology issue with the vehicle. More

Needed key programed The service advisor, Rafael, is an amazing employee. Pleasant, very productive! Do not ever loose him! Observed him operate for over an hour---movi The service advisor, Rafael, is an amazing employee. Pleasant, very productive! Do not ever loose him! Observed him operate for over an hour---moving rapidly---pleasantly greeting service customers. Jim Ruedebusch. 260-418-6829 More

kindness We had a few issues as we searched for a car and we were pleased to finally find this van with Tim. We even had a few issues as we did paperwork her We had a few issues as we searched for a car and we were pleased to finally find this van with Tim. We even had a few issues as we did paperwork here and had to come back, but everyone was very kind and friendly. Had to come to service and the service gentleman was so polite, kind, and helpful. I hope every time I need to go they are as kind as they have been. They may not have been perfect paperwork wise, but caught it, and then accomidated beatifully to make up for it. More

Gotta Love that Armand So l wanted to turn my pilot in and purchase a used vehicle from Germain. I am a returning customer and because of how the salesman treated me last ti So l wanted to turn my pilot in and purchase a used vehicle from Germain. I am a returning customer and because of how the salesman treated me last time l was definitely going to return there . I 'had' Armand before and l just had to 'have' him again. What a great guy. He was able to get me a sweet deal that l am greatful for. The other fella that helped out was Don l think and the man that made me feel better about my choice of vehicles as l signed everything since l had planned on one certain accord that had been sold to some other folks as l arrived. I assume the folks at Germain are being good to Armand cause he is still there. I hope things don't change in that respect cause l would definitely return for Armand and recommend others to go there for him as well. Regards, JS Love ya Armand, take care Happy Holidays to all More

Great Experience I had a great experience leasing a CRV at Germaine Honda of Naples. My salesman Brett Trekell was a pleasure to work with. He was low pressure and hel I had a great experience leasing a CRV at Germaine Honda of Naples. My salesman Brett Trekell was a pleasure to work with. He was low pressure and helped me to make a deal that was affordable for me. I highly recommend Brett. More

Certified pre owned The way they explain everything was important to me, because they did not leave me in the dark how some other dealer do. They went over my fiance opti The way they explain everything was important to me, because they did not leave me in the dark how some other dealer do. They went over my fiance option in detail and tell you the truth at what you'll be looking at. Which is my books is worth it's weight in gold. More

Excellent Purchase We are thrilled with the recent purchase of a 2011 Honda CRV at Germain Honda of Naples. We were originally looking at a used Toyota at the dealership We are thrilled with the recent purchase of a 2011 Honda CRV at Germain Honda of Naples. We were originally looking at a used Toyota at the dealership and then noticed a Honda. We did a test drive on both vehicles and the Honda was our final decision. Daryl was our salesman and did not pressure us at all it was my husband and myself that decided. It was something we could afford, low mileage and was certified which is plus when looking at used vehicles. The finance manager was also helpful but Daryl also helped us arrange for a rack to be attached so we could use our kayaks. We are avid Subaru people and now are also Honda people. We love the Honda CRV. Thank you again. More

2015 Accord Purchase Just bought a new 2015 Accord Sport from Germain Honda of Naples. Took my time deciding...also checked out Sonata, Camry, and Passat. After four dif Just bought a new 2015 Accord Sport from Germain Honda of Naples. Took my time deciding...also checked out Sonata, Camry, and Passat. After four different test drives, I decided on the sport trim level. Brett Trekell was a pleasure to work with. Knowledgable, professional, with a low pressure demeanor, he helped me through the process at my own pace. I elected to trade my previous car, and the combined transaction was smooth and easy. I was excited to drive away in my new car....very happy with my purchase! More

2015 CR-V Purchase Valder was our primary salesman, and did a excellent job of presenting the products. I would highly recommend him to anyone interested in purchasing Valder was our primary salesman, and did a excellent job of presenting the products. I would highly recommend him to anyone interested in purchasing as his knowledge, demeanor and personality was instrumental in our ultimate purchase decision. Ben was likewise excellent in his personality and helpfulness, although not directly involved in our purchase. It is obvious some serious thought has gone into the hiring parameters for the personnel at this dealership, and that decision is to be commended. We test drove both the Pilot and CR-V, ultimately electing the CR-V. Mike was honest and straightforward about our decision, and helped to head us in the direction of the CR-V after analyzing our long-term use of the vehicle, which ultimately eliminated the Pilot. We appreciated his lack of 'high pressure' to sell us the more expensive vehicle. Don was professional and business oriented in presenting the contract. The one surprise was the additional cost of insurance options recommended. We finally chose the Ultimate package, but it did add on a considerable amount to the final cost, and took quite a bit of time to digest and decide on these options. Since we had a quite a bit of waiting time, it would have been better to think about all this and arrived at a decision prior to meeting with Don in Finance. However, he was quite patient with us, and provided many different scenario's and cost options as we struggled through the process. I did have my heart set on the EX-L-NAV vehicle, and since we were replacing our 14 year old Lincoln Navigator we bought in 2002, this purchase will likely be our last new car (we are in our mid-60's, and keep our vehicles for many years) so having to sacrifice our desire to have the NAV system was a bit disappointing, but the only NAV equipped vehicle available (arriving sometime in mid-December) was the wrong color and interior for us. So we ended up with an 2015 CR-V EX-L on the lot. It seems the NAV equipped vehicles are scarce, and are back-ordered throughout SW Florida. It may warrant further review of the market and order more of these type vehicles if the demand is there. The entire experience was positive and enjoyable, especially in view that it was not our intention to purchase that day, but only to look and educate ourselves on the product(s). We have a 2010 Honda Fit; our boat is powered with a Honda 135 4-stroke, our pressure washers, home generator and brush hog are Honda powered. So we are Honda converts, and thus the reason for ultimately purchasing another Honda product. We have never been disappointed. We would most certainly recommend this dealership and the above mentioned personnel for anyone considering a Honda automobile! Sincerely, Tim and Marilyn Campbell More