Germain Honda of Naples

Smooth, no pressure buying experience Dave Kanapsky provided us with all of the information we needed and was very friendly. We walked around the lot for a long time and looked at car-aft Dave Kanapsky provided us with all of the information we needed and was very friendly. We walked around the lot for a long time and looked at car-after-car without feeling pressured. He knew when to check in and provide information. Everything fell into place easily and we came out with a new car. Even though we finished late in the evening (closing time), he spent the extra time helping me get to know the car's features and making sure I was comfortable. More

Superior New Car Buying Experience Purchasing a new car and the sales person JOHN McDONALD provided superior service. He was knowledgeable on the product, friendly and not pushy. John Purchasing a new car and the sales person JOHN McDONALD provided superior service. He was knowledgeable on the product, friendly and not pushy. John was very patient and resourceful as we reviewed the various financing alternatives available. The new car sales manager BEN HARTMAN was also involved in a friendly and professional way and he was very supportive in assisting the closing of the sale. As John delivered the car he was very helpful in detailing and explaining all the new car technology. This dealership is comprised of top notch professionals that are committed to providing a "wow" car buying experience. YOU DESERVE A 6 GOLD STAR RATING! We will be "customers for life"! More

Awesome John was very accommodating and timely. I was very pleased with the how everything was handled so quickly once I made my choice of vehicle. John was very accommodating and timely. I was very pleased with the how everything was handled so quickly once I made my choice of vehicle. More

Great buying experience Dave heard our concerns and helped with all aspects of the sales process. He is very knowledgable about the vehicles and helped us get the deal we wan Dave heard our concerns and helped with all aspects of the sales process. He is very knowledgable about the vehicles and helped us get the deal we wanted. More

Knowledgeable and pleasant to deal with.. Dave came in on his day off to complete our transaction but never once did I feel rushed. He was thorough when it came to showing me how everything w Dave came in on his day off to complete our transaction but never once did I feel rushed. He was thorough when it came to showing me how everything worked plus some pretty handy tips I was not aware of with my previous Honda. He said "feel free to call me at anytime night or day if something comes up or if you just have a question." What a pleasant purchase! More

Outstanding family-owned business The friendliness, cooperation, and respect demonstrated by this dealership is a rare find in today's world. I was able to agree on a price before comi The friendliness, cooperation, and respect demonstrated by this dealership is a rare find in today's world. I was able to agree on a price before coming to the dealership, there were no gimmics, and the sales representatives appeared to work together cooperatively instead of competing with each other. I purposely drove almost an hour to go to this dealership because of its customer service rating and I was not disappointed. More

Special Thanks to Lee Glesmer Guilty, I had have to say my thanks to Germain Honda of Naples while ago. I've got a recall from Honda Motors and scheduled appointment for my good o Guilty, I had have to say my thanks to Germain Honda of Naples while ago. I've got a recall from Honda Motors and scheduled appointment for my good old CR-V 2005. I had other issue with power windows I decided to kill two birds with one stone. Well, job was done, my car with me and price tag was exciting (in positive meaning). Lee thank you very much, I appreciate your help and patience. We definitely will have business again. More

An amazing experiance, thanks to Seref I honestly feel like anything I write on here will not justify just how great Seref truly is. If you want a Sales Rep who truly cares about his client I honestly feel like anything I write on here will not justify just how great Seref truly is. If you want a Sales Rep who truly cares about his clients, go see him. Seref worked really hard to find me a beautiful Honda on a tight budget and he treated me as if I had walked into the dealership with a million dollars. I never before experienced such a pleasant transaction on an automobile in my life. Seref, from the bottom of my heart THANK YOU!! I will never forget what you did for me. I was right, words didn't justify how great my experience actually was. Sincerely, Alan More

GREAT Customer Service I was very upset to have my car be held hostage overnight after an oil change because the Service Department's computers went down and they couldn't i I was very upset to have my car be held hostage overnight after an oil change because the Service Department's computers went down and they couldn't issue a receipt and sent an email to the General Manager about the situation when I arrived home. He responded immediately with an apology, and forwarded my email to the Service Department Manager. The Dept. Manager emailed and phoned to assure me this was not their usual mode of operation. He offered a free future oil change and refund. I was very pleased with their rapid and fair response, and would like to take this opportunity to thank both the General Manager and Service Department Manager for rectifying this situation. More

Extremely Pleased with EVERYTHING For the first time it was actually enjoyable to buy my first car. I went to several different dealerships before this one and each took hours, tons of For the first time it was actually enjoyable to buy my first car. I went to several different dealerships before this one and each took hours, tons of negotiating, and just headaches, but with Germain Honda of Naples it was quite the opposite. Armand Lopes made my experience speedy, with little negotiation and over all it was such a happy atmosphere. I know I will go back for my next car and advise everyone else to do the same. More