Germain Honda of Naples

Awesome. Very suprise with my experience here.Nothing you would expect from a car dealership.He was kind,honest,and most important patient with us.He took his Very suprise with my experience here.Nothing you would expect from a car dealership.He was kind,honest,and most important patient with us.He took his time,explained everything.Very warm,and friendly environment to say the least. More

Great Expectations Realized I recently had an air conditioning problem and took the car to Germain. They diagnosed the problem (While John McDonald and I perused new cars prepar I recently had an air conditioning problem and took the car to Germain. They diagnosed the problem (While John McDonald and I perused new cars preparing for the worst). The diagnosis proved to be quick, accurate and the repairs made immediately. The cost was less that I had imagined it would be. Thank you, Rafael! I must also say that while l didn't need a new car that day, I will certainly return to see John when I do. The service and personal attention to my personal needs were handled beautifully and I made it to my dinner date in time! What a great group!! More

Wonderful Experience My husband and I went to the dealership interested in purchasing a used Honda Accord that we had seen on the Germain website. As soon as we arrived at My husband and I went to the dealership interested in purchasing a used Honda Accord that we had seen on the Germain website. As soon as we arrived at the dealership, we were greeted by Bob Wallace and he got right to work helping us find the car that would suit our needs. Bob was friendly and efficient. The entire process took less than 3 hours and we drove off the lot with the perfect car for our family at a fantastic price. My husband and I were impressed with the friendly customer service. It was by far the best car buying experience that we have ever had! More

Honda CRZ purchase John was efficient and professional. He immediately offered a test ride in two vehicles that I expressed interest in purchasing. All criteria for purc John was efficient and professional. He immediately offered a test ride in two vehicles that I expressed interest in purchasing. All criteria for purchasing options were explained. Arrangements for a follow up visit with the service department to install accessories was done in a timely manner. Appropriate follow up calls were made. It has been a pleasure working with John. Respectfully, Dr. M. Sassaman More

Seref was a true professional From the first time I met Seref he was attentive, honest and helpful answering my questions and making suggestions that assisted me in coming to the c From the first time I met Seref he was attentive, honest and helpful answering my questions and making suggestions that assisted me in coming to the conclusion the car I was interested in was the right choice for me. As a result, I did not feel the need to conduct additional visits to dealerships to do comparison shopping in an attempt to save a few dollars. Seref also made arrangements with the service department so that the "add ons" that were part of our negotiated agreement would be completed in a timely manner. He also took time to help me become familiar with the new car technology which was an important part of my becoming familiar and comfortable with the new vehicle and its many options. His total honesty and ability to listen made a big difference in my decision to buy from Germain Honda. I now feel I have a relationship with a dealership but more importantly, with a sales person who really cares about me - after the sale! More

Great experience ! We had no plans in buying a car today, not even in near future plans. That was changed today when someone hit our car as we at lunch, they was so kin We had no plans in buying a car today, not even in near future plans. That was changed today when someone hit our car as we at lunch, they was so kind as to leave the restaurant without leaving their names. We took it over to get an estimate, which it would cost around $1000.00 with a $500.00 deductible. I had a 2006 civic and we needed to decide if we wanted to put the money in the older car or a new used car. Germain was highly recommended and I understand why. Everyone that helped us was very professional and helpful. With the experience we had with Germain, I would gladly recommend them to any of our friends & family. Thanks again for all the help from everyone from the sales associate to the manager & the gentleman we worked with the final paperwork. Thank you. More

My new car Mr Seref Denizeri , this has been the best experience in buying a car . First I was not sure if I could even get a new car let alone a Honda . But Mr Seref Denizeri , this has been the best experience in buying a car . First I was not sure if I could even get a new car let alone a Honda . But Seref has this way of making things happen . To just sit and watch them all come together at this dealership . What an amazing group of people . Team work to say the least . And what a since of humor Seref has . We laughed so much and yet he is so serious about his work at the same time . What a nice man to deal with . When I go back for another Honda in the future I will look him up . He made this the best buying experience . I am thrilled with my 2014 Honda Accord . So to Seref Denizeri and team a big high five and thank you for all your hard work . Riding with a smile , Charles Hawkins More

Seref bats 1000 Seref Denizeri has sold me two Honda CR-Z's (so far), and will continue to be my "go-to" guy for all future purchases. He phoned me recently on a Thu Seref Denizeri has sold me two Honda CR-Z's (so far), and will continue to be my "go-to" guy for all future purchases. He phoned me recently on a Thursday about a current vehicle exchange program and explained the benefits from the potential transaction. I told him that I would be interested only if I could get a 2014 CR-Z in a specific color and with manual transmission (unavailable at his location). He located one for me and was able to have it delivered within 48 HOURS! I'm so happy that Seref never added the phrase "can't be done" to his vocabulary. This guy delivers - literally! Thanks Seref!!! More

JessePalma I am giving Jesse a 5 because of his knowledge and ability to share it with me. Buying a new car (especially a hybrid) for the first time in 10 years I am giving Jesse a 5 because of his knowledge and ability to share it with me. Buying a new car (especially a hybrid) for the first time in 10 years can be a bit daunting. Jesse made it easy. He was patient and took his time to show me what I needed to know about the new car. I will not hesitate to recommend him to anyone in the market for a new car. More

Feedback Great Job, great sales team, and great dealership! John and the rest of the team were very helpful, have a lot of knowledge and were very professio Great Job, great sales team, and great dealership! John and the rest of the team were very helpful, have a lot of knowledge and were very professional. More