Germain Honda of Naples

I must say we had an aboslutely great experience today at Germain Honda. Alex was absolutely terrific. He explained everything very clearly and worked with us in order to get this deal done. His knowledge of Germain Honda. Alex was absolutely terrific. He explained everything very clearly and worked with us in order to get this deal done. His knowledge of product was impressive and his smile made the process much easier. Absolutely would recommend my friends to go see him. Great experience and Germain should be commended for hiring him! More

I have bought three cars from this dealership. It is always a pleasant experience. Mr. Armand Lopes is a fair and honest salesman and I enjoyed doing business with him. always a pleasant experience. Mr. Armand Lopes is a fair and honest salesman and I enjoyed doing business with him. More

Alex Armas was the perfect salesman, patient, intelligent and easy to work with. He gave us space to decide while answering all our questions. Everyone at Germain was courteous and friendly. The quality o and easy to work with. He gave us space to decide while answering all our questions. Everyone at Germain was courteous and friendly. The quality of the car exceeds our expectations, with the bonus of having an attractive appearance. The price seemed reasonable and was within our budget. The add-on warranty and protective finish were presented to us and they seemed to be reasonable to prolong the service and appearance of the car. Overall, our experience was pleasant and we came away with a car that is economical on gas as well as protective of the environment. Because of our experience and the quality of the car, I would give Germain and Alex Armas the highest rating for car dealerships. More

John was a true gentleman. extremely polite and courteous, well organized. He was a good salesman without being pushy. I felt he was being honest with me. What I disliked however was the courteous, well organized. He was a good salesman without being pushy. I felt he was being honest with me. What I disliked however was the $699. dealership fee. What a rip off. Sure adds to the price of a car. More

I am generally intimidated with car dealerships but with John McDonnell, Sales Consultant, and Don Banas, Business Manager, they made my car buying experience effortless and pleasant. John's customer care f John McDonnell, Sales Consultant, and Don Banas, Business Manager, they made my car buying experience effortless and pleasant. John's customer care from the beginning to the follow up after my purchase truly sets him apart as tops in my book. Don gave me expert advice and made me feel comforted with the financial aspect that it was the right decision. I highly recommend these gentlemen for all your car buying needs. Great job! Sincerely, Evelyn Zambrana More

Spoke to tim in used car sales.. very easy to deal with and talk to.. no pressure... Purchased a 2011 civic blue... Spoke to tim about a shake in the wheel and he said it will be taken car of.... when i we and talk to.. no pressure... Purchased a 2011 civic blue... Spoke to tim about a shake in the wheel and he said it will be taken car of.... when i went to get the car all the techs had gone home, so i could wait till monday or come back, well i wanted my car so i came back with the car.. Service: George Donovan Spoke to george about the issue he said not a problem we will take care of it.. after the car was fixed i asked him what the charge would be to have just the front rotors cut since there was a pulsation from the wheel when i hit the brakes.. he asked when i got the car and i told him...10 minutes later he says have a seat...next thing i know the car is being driven back into the shop. he said i got you covered... When i got the car back i drove home to cape coral never looking at the car, when i got home i got out and looked and this guy got the front and the rear rotors cut and they put new pads on it as well. WAY more then expected and very pleased as well. This is the ONLY dealership i would recommend, ive worked the industry for 20 plus years and never have i gotten service like this nore have i ever seen a service writer take care of a customer like this.. Best part they did NOT owe me anything and was charged Nothing.. Bob Kennedy-Edwards: I wanted you to know that whatever you are doing in your dealership.... Keep it up!!!!! this was by far the best ever and i will come to your dealership the next time im looking for a car More

Quiero tomar esta oportunidad para manifestar mi satisfaccion con la reciente compra hecha a Honda la cual me brindo un excelente servicio al cliente, desde que ingrese a la tienda me atendieron con satisfaccion con la reciente compra hecha a Honda la cual me brindo un excelente servicio al cliente, desde que ingrese a la tienda me atendieron con mucho respeto y dignidad quiero agradecer especialmente al vendedor Mr. Seref por toda su amabilidad, ayuda y consejos durante mi visita, tambien me gustaria recomendarlo con mi Comunidad Hispana como una persona, antes que vendedor, gracias por Su esfuerzo y su sinceridad, ha sido el primer vendedor con el cual me senti en confianza y sin ninguna presion a comprar, a parte disfrute muchos las platicas y anecdotas, nuevamente gracias por su ayuda y servicio siga adelante vendiendo muchisisimos carros,,,,,, !,,,,,, Mi gente Hispana a comprar y buscar a Mr. Seref,,,,,,,,,,. Atentamente, Cristina More

Seref Denizeri, A man with a great smile and excellent in customer service . Seref is a master at what he does, his knowledge of the Honda brand and his ability to bring insight and understanding helped u in customer service . Seref is a master at what he does, his knowledge of the Honda brand and his ability to bring insight and understanding helped us find the cars that would work for us in our Airport Shuttle business. Seref is a delightful man with great stories and sense of humor, he worked hard and long hours to get us the best deal possible.He made us feel comfortable and answered all of our questions. He worked with us in trading in two used cars and buying two new cars.The friendly atmosphere he created was a pleasure and we had a great time sharing stories and laughing.As we all know, purchasing a car is a big deal and a lot of paperwork and time spent at the dealership .I can say, that this was one of my best experience with a salesman and the team at Germain Honda of Naples.I want to give a special thanks to Peter Amory for going the extra mile in helping with all of our paper work and Thanks to Seref for all you gave in getting us the best deal possible.I highly recommend Seref Denizeri and want to buy my next car from him! Many thanks, Laurie and Gary Denela More

Seref is great! He explained everything this Honda model offered which helped me make an educated decision. He was nice and funny so it made the whole experience pleasant. Everyone involved in the purchase offered which helped me make an educated decision. He was nice and funny so it made the whole experience pleasant. Everyone involved in the purchase were friendly, they seemed to be efficient and made the process "painless" ....so I thank you. The car itself is good, however some of the newer features were included and not the old standard things which I am used to. Honda don't sell yourself short. Overall I got what I wanted for the money I wanted, and its great. More

I've always dreaded car shopping..not any more. From the minute I walked in, the entire staff went out of their way to make me comfortable, offering fresh brewed Starbucks coffee and even cookies. Bob K the minute I walked in, the entire staff went out of their way to make me comfortable, offering fresh brewed Starbucks coffee and even cookies. Bob Kennedy-Edwards' outstanding customer service was surprisingly both pleasant and productive, not pushy in the least, helping me sort out what vehicle was right for me. Seref took the test drive with me, providing vehicle information and answered questions I had. He coached me through successfully using unfamiliar vehicles features such as the standard rear camera and set up my cell phone for me in another standard feature, Bluetooth. I love that the vehicle comes with an insert for the trunk that can be easily cleaned or shaken out and rear mudguards. I can't imagine a reason to go to any other dealership. More