Germain Honda of Naples

Lou called me at my office to give me some helpful feedback regarding one of my sales associates (I manage a large real estate office). His knowledge and experience with customer service caught my at feedback regarding one of my sales associates (I manage a large real estate office). His knowledge and experience with customer service caught my attention. When I asked what kind of sales he was in I learned he was in the automotive sales business - I just happened to be in the market for a new car! From the moment I showed up for my appointment that next weekend to the follow up on my satisfaction after my purchase, Lou was, and continues to be thoughtful, professional, attentive and committed to exceeding a customer's satisfaction. Thank you, Lou! More

Sheref was perceptive and attentive to our needs. He made us feel confident about our purchase. The entire dealership handled us professionally. We drove away feeling good about our purchase. us feel confident about our purchase. The entire dealership handled us professionally. We drove away feeling good about our purchase. More

We are loyal Honda owners. It is comforting to leave our Hondas with Lee Glesmer in the Service Dept. who is friendly and explains thoroughly what work is necessary and what is not needed. Lee is excellent Hondas with Lee Glesmer in the Service Dept. who is friendly and explains thoroughly what work is necessary and what is not needed. Lee is excellent in his field. We trust him and will ask for him every time we visit and need service. More

My 2005 Honda Pilot, which was purchased in Fairbanks, Alaska, served me very well, but since Florida is now my home, I thought it was time for a trade. I went to Germain Honda to test-drive the CRV, but Alaska, served me very well, but since Florida is now my home, I thought it was time for a trade. I went to Germain Honda to test-drive the CRV, but then saw that the Honda Civic got even better gas mileage, so I took it for a spin. My sales person, Jesse Palma was very friendly, professional, and knowledgeable, and made the experience of buying a car a pleasure. I absolutely love my new Civic. It's fun to drive, smooth and responsive, and it's such a relief having a lower gas bill! I think Honda makes a great vehicle; reliable, comfortable, and safe. The Pilot was perfect up in Alaska, and now the Civic is just right for Naples, Florida. Thank you so much for a great trade, and thanks again, Jesse, for being such a lovely sales person. Victoria Peirce More

Walked in with soon to be end of lease vehicle. Karen greeted me right away. We spoke about my options and Mike (new sales car manager) and Karen were able to get me into the vehicle I wanted at a price greeted me right away. We spoke about my options and Mike (new sales car manager) and Karen were able to get me into the vehicle I wanted at a price I wanted. Highly recommend Germaine Honda of Naples! Thanks for all your help! More

I will start out by saying that I purchase a new vehicle just about every other year. I am fortunate to be able to upgrade my vehicle this often. Having said that, the car buying experience can be very fr just about every other year. I am fortunate to be able to upgrade my vehicle this often. Having said that, the car buying experience can be very frustrating when dealing with the wrong dealer and it's staff. This time I decided on a 2013 Honda CR-V and went to Germain Honda in Naples,FL. I knew of a Sales Consultant ( Seref Denizeri ) at the dealer so I decided to call and ask for him. I was told that he had to leave early and would be out for a few days. I left my name and number and to my surprise, Seref called me back within about 20 minutes. He explained that he would be out a few days but still, he took the time to set me up with another Sales Consultant Michael Gorman. Typically, the Sales Consultant will make you wait to earn his commission. Long story short, I was treated like royalty by Michael Gorman throughout my purchase process. I have to say that this has been one of the best car buying experiences I have had in a long time. I would not hesitate in recommending this dealer. Mike P. More

Seref Denizeri is the best! We just leased our 3d and 4th new Honda vehicle from Germain Honda. The reason is because this is the best dealership and group of people I have dealt with in my 45 years of 4th new Honda vehicle from Germain Honda. The reason is because this is the best dealership and group of people I have dealt with in my 45 years of buying and leasing automobiles. Everyone knows their stuff. They put the customer first and consider what is important to me in buying and servicing a car. The vehicles are tremendous and great to drive but the people here set them apart. Seref in particular is amazing, he works tirelessly to solve problems and make it possible to get the vehicle we wanted when we needed it. I don't think I will buy or lease at any other dealership Peter Watson More

Simply the easiest and fastest experience in leasing I have ever had. We test drove the odyssey with Karen and received a quote from Mike on the version we liked the first day. No hassle from either pers have ever had. We test drove the odyssey with Karen and received a quote from Mike on the version we liked the first day. No hassle from either person- both easy and knowledgeable. We thought about this for a few days and realized the 2013s were selling out fast so I went back in without my wife to pick one out. Before hand I called another dealer for a quote which they beat but when I went back to naples honda and met Dalia this time- she was wonderful in helping me pick the color and model for my wife-her and Ben matched their offer. So the choice was easy to lease with honda of naples. When was the last time you shook the hand of car dealers manager for giving you a great deal- thats what i did with Ben. I think it took longer to clean the vehicle than it did for them to get me signed and out the door. Peter was very quick in the details of the lease and getting the paper work done. Like I said this was easy and fast and the best part was the surprise on my wife's face when I came home with a higher model at an amazing deal. Thanks Honda of Naples. More

Thank you Dalia for your time and consideration on my new purchase. I sincerely appreciate your kindness and your professionalism during this process. I am grateful for you taking the time of helping me fin purchase. I sincerely appreciate your kindness and your professionalism during this process. I am grateful for you taking the time of helping me find the best deal and showing me every feature of my new car. I have to say that I am more than excited with my purchase. Best Regards, Gisela More

I had been looking for a used car for weeks now since my Mazda 626 was giving me many many issues. The particular day I came across Seref I was extremely frustrated and defeated, thinking I would never reso Mazda 626 was giving me many many issues. The particular day I came across Seref I was extremely frustrated and defeated, thinking I would never resolve my car problem. I had also been to other dealerships with no luck. Seref was very empathetic of my situation; poor credit, little to no money for a down payment, trading a car in tough condition and not wanting to use a co-signer. What impressed me more than that was how knowledgeable he was and straight forward with what he could do for me. I ended up using my mothers credit for the process and could not be more happier with the BRAND NEW car he helped us get. Where there is a will there is a way and Seref is living proof of that! If I could rate him more than 5 stars I definitely would. I will not hestiate to share my experience with family and friends.Thank you Seref for all your help but most of all for our peace of mind! He is truly a blessing in disguised. More