Germain Honda of Naples

Easy experience. Alex found me the car we wanted and everything went very smoothly. I would buy a car from this dealership again. Thanks for reading this review. everything went very smoothly. I would buy a car from this dealership again. Thanks for reading this review. More

Jenny has the personality and skills in providing excellence in customer services because she said her father owned a car dealership in Miami and thus she already established a track record for satis excellence in customer services because she said her father owned a car dealership in Miami and thus she already established a track record for satisfying customer needs as well as desires. She expressed herself very well in terms of knowledge of Honda vehicles and asking pertinent questions of the customer to converge on some common ground without using tactics of overselling. Jenny was always very friendly and never become impatient with our thorough reviews of a number of vehicles. She knows the difference between selling a product and reaching a point in which the customer wants to buy. Well done Jenny! Thank you very much, Vlad and Susan Ryziw More

I had a very bad experience with another dealer that a friend had recommended(ugh) and they did not have any Hondas on their lot and they were trying to push me into something I did not want or liked. Wh friend had recommended(ugh) and they did not have any Hondas on their lot and they were trying to push me into something I did not want or liked. When I called Germain Honda I had the pleasure of speaking with Molly, we set up an appointment for that afternoon. When I arrived a sales rep was indeed waiting just for me, amazing, at the other lot I could not find a sales person. I had the great pleasure of having Armand Lopez has my sales rep. I test drove a CR-v and knew this was the car I wanted to purchase, he made it happen. Armand was very helpful, he was not your normal pushy sales person. He made it a wonderful experience. Armand is what every sales person should be like, courtesy, caring and delightful to work with in my purchasing a car I've been wanting for some time now. He is truly an asset to the Germain Honda company. Everyone involved in my purchase Molly, Armand and Steve were just awesome. Thank You. Sincerely a VERY SATISFIED CUSTOMER Debora Warnett More

We are loyal Honda owns, purchasing our first Honda, a We are loyal Honda owns, purchasing our first Honda, a 1989 Prelude Si in California. In the 20 years we've lived in Fort Myers we purchased 4 Honda We are loyal Honda owns, purchasing our first Honda, a 1989 Prelude Si in California. In the 20 years we've lived in Fort Myers we purchased 4 Hondas of various models at Fort Myers Honda Dealership. Sadly the sales staff failed to meet our needs refused our offer and wasted our time attempting to sell us another car and financing. After two days to re-think our options to find a Civic HF or start all over again looking for another Brand of car we found a Honda Civic HF at Germain Honda in Naples. Our initial contact with the dealer at the Germain Honda website and asked for a quote for a Civic HF Sedan. We were contacted via email in the shortest period of time willing to earn our business, We were contacted by Jesse Palma asking in a very friendly manner what we wanted and listened when we told him our interest and reasoning for selecting the Civic HF sedan. We were very specific with our offer and expectation of the trade in value of our 2005 Pilot. Jesse agreed to present our offer to his sales manager with the provision that our Pilot was in excellent condition with low milage. We provided Jesse with photos of the Pilot and the vin # to verify that the Pilot was in excellent condition. within an hours time we were invited to the dealership to present the Pilot, fill out the necessary documents. To our surprise the finance officer in a clear and informative maner presented Honda's loan offer with a lower interest rate that saved us many dollars over the life of the loan. We arrived at the dealership at 3:00 pm and by 5:45 pm we drove our new Civic HF home. In all our dealings with Jesse Palma, The Sales Manager, and other staff, we were treated with respect, friendly voices assuring us that we mattered, and our requirements to conclude the sale were valid and reasonable. More

We purchased our 6th Honda at Germain since we moved in Naples in 1996 frtom Europe, and we have been impressed with Jesse A. Palma service… He made it happen! Very professional, good listener, fallow up Naples in 1996 frtom Europe, and we have been impressed with Jesse A. Palma service… He made it happen! Very professional, good listener, fallow up through every step during the process. Thank You Jesse wish you the best in your career. More

From start to finish a painless process! I cannot say enough good things about the crew at Germain. Neal Wolf, Seref Denizeri and Peter Armory (management, sales and financing) were clear and concise abo enough good things about the crew at Germain. Neal Wolf, Seref Denizeri and Peter Armory (management, sales and financing) were clear and concise about every part of the process. I never once felt like I was dealing with "car salesmen". They answered every question I had with the utmost patience. There is no better feeling than knowing you bought a great product from people who really care about what they do and who they service. 5 stars - all the way! More