Germain Honda of Naples

This is our second time dealing with Germain Honda and Seref, and it was every bit as enjoyable as our first. We went in with the intention of trading down from our Honda Pilot to a smaller used vehicle t Seref, and it was every bit as enjoyable as our first. We went in with the intention of trading down from our Honda Pilot to a smaller used vehicle to save money on gas and out the difference in the bank. Seref took us around the lot to look at a few used cars they had available, and we ended up liking a used Civic that had about 60k miles on it. When we fully explained to Seref what our plans were, and what we were looking to get out of the deal (money in the bank, mostly), he suggested we lease a new Accord. At first we were a bit apprehensive about the idea, not being very familiar with leasing, but after Seref patiently took a half an hour explaining the pros and cons of leasing and going through all the math for us, we saw that it was absolutely the perfect option for us. It ended open costing the same over three years for us to lease a brand new Accord as it would have cost to buy the used Civic we were looking at. This one on one attention and his ability and willingness to listen and find the perfect solution is why we specifically requested Seref. When trading in our Pilot, we got to talk to Neal who took the time to explain to us how they come up with trade-in values and was very thorough in answering all of our questions. Even though we were haggling to some extent over the price, the whole thing never felt adversarial, and we feel like we got a good price for our trade-in especially considering that we didn't have to go through selling it ourselves. The best part of dealing with Seref is that he takes the time to understand his customer's situation and presents them with the best options that fit their needs. Being able to trust that someone at a dealership is going to treat you right is such a great experience, and the guys at Germain and Seref especially have earned a customer for life. If I ever move out of state, I would seriously consider making future car purchases while in Florida visiting family just so I could deal with Seref and the team at Germain. More

This is the third Honda I have purchased from this dealership, and the first time I have had the pleasure of working with Seref. He's a very knowledgeable man of great integrity who goes above and be dealership, and the first time I have had the pleasure of working with Seref. He's a very knowledgeable man of great integrity who goes above and beyond the call. One cannot help but bond with him immediately. I purchased a new 2011 CR-Z, which Seref located for me on a Saturday and arranged to have delivered to the dealership on Monday. I was offered a generous trade-in on my 2006 Civic along with some very nice extras added to the CR-Z package. All of the people I have met at this dealership are very personable and professional. Seref comes highly recommended as an earnest listener and a generous soul who "steers" his customers in the right direction with his valuable knowledge and experience. More

I had the pleasure of working with Mrs. Dalia Epstein. She was extremely helpful in finding the right vehicle for my high-school aged daughter. Some of the transactions had to be done remotely over the p She was extremely helpful in finding the right vehicle for my high-school aged daughter. Some of the transactions had to be done remotely over the phone; however, there was a very good flow of information and professionalism that allowed us to make a confident decision on our purchase. We also worked with the financing team; incidentally, they were able to come to us with a very reasonable financing option. All this happened without much haggling or need for extensive negotation. The ease of the process made this a positive buying experience. Overall, I highly recommend Germain and Dalia. Thank you for all the help and support provided. More

Every body I worked with, from the sales person, sales manager,F&b and General manager were Great!! The sales person went over everthing about suv, not only once but twice. Once with me and then again wit manager,F&b and General manager were Great!! The sales person went over everthing about suv, not only once but twice. Once with me and then again with my wife. She was great. More

First of all buying a brand new car is a really different First of all buying a brand new car is a really different experience ,anyway I was looking for buy a new car almost last 2 years (specially if yo First of all buying a brand new car is a really different experience ,anyway I was looking for buy a new car almost last 2 years (specially if you are using 2000 mercury and going garage for fixing something every 2-3 months period) , and start checking first at internet about new cars price or technical information, and finally I decided buy a new car 5 months ago , I had a visit couple car dealers at Fort Myers but usually first things I didn't like it is, they are not so friendly , 3 months ago one of my friend told me why don't you check Germain Honda there is a guy he's name is Seref Denizeri and he can help you (my friend also bought he's car from same dealer) ,I just want a try ,and my first day off went to Germain Honda Naples , after park my car I started looking a new cars , an in a minute one lady just came, and ask me so nicely about help,I said I'm looking for Mr. Seref , she said he is busy but I'll let him know you want a see him , after 1 minute Mr. Seref is came out and he said hi how are you , sorry about waiting , I'm little busy but soon as possible I'll be with you ,it was so nice responding that quickly, and after 2 hours I was driving my brand new Honda Civic to home without any questions in my head,I'm so happy with my new car.He is a true professional and very friendly. Thank you again Mr. Seref and I would highly recommend this dealership. More