Germain Honda of Naples

Went to Germain Honda to trade in two of my autos and purchase a new Honda odyssey. Seref Denizeri was my sales associate. Seref made the experience comfortable, educational and easy. I never felt uncom purchase a new Honda odyssey. Seref Denizeri was my sales associate. Seref made the experience comfortable, educational and easy. I never felt uncomfortable. I got all of my questions answered, Seref knows his honda products and showed us all the advantages of the Odyssey. Negotiations, trade-in pricing, included options, etc, - all were no pressure discussions and decisions with results that I was very happy with. The experience was something I valued very much. Thank you Seref and thank you Germain Honda. More

Today I rated all items in the review a 5. The staff and sales department met all my needs. Seref Denizeri and Ben Hartman took many days to make sure I was pleased with the deal we worked out. THIS IS MY sales department met all my needs. Seref Denizeri and Ben Hartman took many days to make sure I was pleased with the deal we worked out. THIS IS MY 4TH. HONDA ODYSSEY IN TEN YEARS FROM THE SAME DEALERSHIP. NEED I SAY MORE! Yes. I need to say that over the 10 year period this dealership has improved in all areas of service and sales. I have seen a marked improvement over the past 10 years. Not many can say this when they are mostly one and done. David N. Metzler More

My experience at Germain Honda was one of my best in purchaseing a new car. Your staff Seref Denizeri and Michael Snell went out of their way to give us the best deal and follow up on delivery of my H purchaseing a new car. Your staff Seref Denizeri and Michael Snell went out of their way to give us the best deal and follow up on delivery of my Honda. This is my 3rd car purchase from Germain Honda. I have had very good follow up went taking my cars to the service department all these years. Thank You Burton Buhrke 2/13/2013 purchase new car. More

First ...my previous experience with Germain Honda of Naples was fantastic. After today, my experience is off the charts. Seref really went the extra mile, as he did previously. I can't say enough abo Naples was fantastic. After today, my experience is off the charts. Seref really went the extra mile, as he did previously. I can't say enough about his professionalism, his courtesy, his ability to listen to what I needed and his persistence. He truly took the time to understand my concerns and more than that he understood where I was coming from. He really is a great representative of your dealership. You truly have a customer for life. In fact, the entire group from Seref, to the Sales manager Mike to Pete who handled my paperwork was top notch. Total professionals. I will continue to bring my Accord to your service department as they have always treated me right and more importantly do great work. I reached out to Seref approximately two months ago and at that time, it didn't make sense for me. He was very upfront about that. I appreciated that. He kept me in mind and sent me an email on Friday (2/15) and we finalized everything on Sat (2/16). I was really impressed at how he remembered me and reached out with an offer. That offer was out of my price range, but the entire group worked to get me happy. Truly a pleasure to work with your dealership. I'll be a walking advertisement for Seref and the entire group. Keep up the great work and continued success in 2013. Regards, Bob Hoster More

John was very easy to work with and was extreemly knowledgeable about the vehicle we were looking at. If we had a question he couldn't answer, he got the answer for us. Great experience. knowledgeable about the vehicle we were looking at. If we had a question he couldn't answer, he got the answer for us. Great experience. More

Jesse Palma gave us an excellent service. He is very knowlegable of the product and very professional. He was very patient when trying to get us a goog deal. We will highly recommend him without doubt. knowlegable of the product and very professional. He was very patient when trying to get us a goog deal. We will highly recommend him without doubt. Jessse Palma nos brindo un excelente servicio. Jesse posee un alto conocimiento del producto y es muy profesional. El fue muy paciente al tratar de conseguirnos un buen precio. Nosotros, sin duda alguna, recomendamos a Jesse. More

I went to the honda dealer not sure if I could get the civic I wanted and Seref was so informative and understanding of my situation. I felt very comfortable talking to him. I know he gave me the best dea civic I wanted and Seref was so informative and understanding of my situation. I felt very comfortable talking to him. I know he gave me the best deal available. I would not hesitate to come here again. Seref was very helpful and very nice. He went above and beyond to get me a good deal. I will definitely return here and have Seref be my salesman. Thank you Seref! More

I found all the gentlemen who assisted me in purchasing my Honda to be very helpful and courteous. I was not given the usual run around found in most dealerships. I was treated respectfully and was accommo my Honda to be very helpful and courteous. I was not given the usual run around found in most dealerships. I was treated respectfully and was accommodated according to my time frame, causing Mr. John McDonnell to work later than operating hours, tho he never mentioned it. I was able to purchase the car I wanted at a price that I could afford. More

Mr Denaglie was rude. He immediately accused me of damaging the tire sensor. It was the second malfunctioning sensor in three months. I bought the car in Boston where they are polite and helpful. The damaging the tire sensor. It was the second malfunctioning sensor in three months. I bought the car in Boston where they are polite and helpful. The car is still under warranty. I left the car overnight and when I came to pick it up all three service reps ignored me. More

John was very helpful by listening to our questions and then steering us in the right direction for a new Honda. He was very curtious and took plenty of time to explain all the new " gadgets " to me. Thank then steering us in the right direction for a new Honda. He was very curtious and took plenty of time to explain all the new " gadgets " to me. Thank you, John More