Germain Honda of Naples

I hate having to buy a new car. I have always hated the entire experience and on a couple of occasions walked out of a dealership, never to return again. Dalia made the entire experience lovely and a pleas entire experience and on a couple of occasions walked out of a dealership, never to return again. Dalia made the entire experience lovely and a pleasure. She wasn't pushy; she was knowledgeable and extremely helpful. For instance: while we were signing all of the paperwork (it was getting late and dark and I was tired and brain dead) she transferred ALL of our belongings from our old CRV to our new one, in order to save us time. When we discussed the miles we drove in a ten year period (83000) and Irv asked about leasing as opposed to buying, she looked at the figures and the benefits, of both options and said, in her opinion, leasing made perfect sense. I believe she worked out the best deal for us. She was cheerful and helpful and didn't rus us. Too bad we don't need another car. I would definitely buy it from Dalia Levine-Epstein. Sincerely, Carole L. Buxell More

Helped me with everything I needed. Everyone at the dealer is helpful and very nice. Explained everything about the car to me. And got me a great deal and out the door quick! dealer is helpful and very nice. Explained everything about the car to me. And got me a great deal and out the door quick! More

Everything was great until I found out that they never going to follow thru with the small touch-ups that were promised when we purchased the car. There was a small dent and scratch on the front of the ho going to follow thru with the small touch-ups that were promised when we purchased the car. There was a small dent and scratch on the front of the hood which Robert promised they would and could touch up. After 5 trips with each time being a different reason they didn't touch up the paint they fixed it with what looks like whiteout spilled some on the headlight and the color doesn't match at all. When questioned why Robert just said oh well what can I say. I then tried to contact Robert's manager Daryl who said to go there and show him the area in question. When I got there I was informed that he was not in today I then heard him on the phone with another salesperson saying he was in the back. Being lied to is very bad customer service. More

Dailia was delightful to work with and made my buying experience very easy and painless. Everyone else who helped with the deal were also pleasant. Dailia & Jesse worked with me to teach me all about my experience very easy and painless. Everyone else who helped with the deal were also pleasant. Dailia & Jesse worked with me to teach me all about my new car. I love the car, my second CRV, and would highly reccomend Germain Honda of Naples.gm More

This is the fifth (5th) Honda we have purchased from Germain Honda of Naples. It is the fourth (4th) we purchased from Seref Denizeri. We keep going back to the dealership and Seref because of the outst Germain Honda of Naples. It is the fourth (4th) we purchased from Seref Denizeri. We keep going back to the dealership and Seref because of the outstanding service as well as PRICE. We would highly receooment this dealership and Seref to anyone who reads this. More

This is our third Honda. It was the first time dealing with Germaine Honda. We were very pleased with the overall experience. Dalia showed us several cars and was quick to point out the features of each c with Germaine Honda. We were very pleased with the overall experience. Dalia showed us several cars and was quick to point out the features of each clearly and professionally. Mike talked us throudh the features we were or were not interested and finally helping to settle on the right car for us. When we picked up the car, Dalia reviewed how each feature worked in detail. More

Dalia was very informative re: features / benefits of the CR-V that we eventually purchased at Germain. On the day we purchased and took ownership, Dalia spent the necessary time to explain all the featur CR-V that we eventually purchased at Germain. On the day we purchased and took ownership, Dalia spent the necessary time to explain all the features...and how to use them...to my wife, who will be the primary driver. It was Dalia's attention to detail...and her unusual time and patience that 'sold' my wife. We had planned to purchase from a different dealer thrugh the Costco auto purcahse plan, but my wife insisted upon doing business with Dalia! More

This being my first time buying a car, I was a little nervous, expecting to be attacked by car dealers. However, the experience was stress-free and I was made comfortable by my dealer Alex. I definitel nervous, expecting to be attacked by car dealers. However, the experience was stress-free and I was made comfortable by my dealer Alex. I definitely recommend buying from Germain Honda. More

Very friendly, not pushy, or rude, nor did they bully you with pricing. Let you look everything over at your pace, answered all and any questions, went above and beyond to make certain you were happy and inf with pricing. Let you look everything over at your pace, answered all and any questions, went above and beyond to make certain you were happy and informed. I would shop with them again and recommend them to anyone looking for a HONDA. More

This was the most satisfying auto sales purchase that I have ever had. Dahlia treated me as if she were representing my interests alone. After the sale was done she introduced me to Lee in the service are have ever had. Dahlia treated me as if she were representing my interests alone. After the sale was done she introduced me to Lee in the service area who was personable and serious about giving me competent service in the future when I needed it on my CR-V. When we picked up the vehicle Dahlia was thorough in explaining all the features on the car including all the new technology. The new car was immaculate when we picked it up and I felt like I just opened the box of a new smartphone-perfect! Glad to be back to a Honda. More