Germain Honda of Naples | Page 187

I bought my new 2013 Honda Accord Sport this past Sunday from Germain Honda. Not only were the staff efficient, the price was great. They even went a step further and offered me car accessories at a discoun from Germain Honda. Not only were the staff efficient, the price was great. They even went a step further and offered me car accessories at a discounted price. The overall experience was a 10 out of 10. More

Excellent service. They worked hard to get me a fantastic deal! I am very pleased with my experience at Germain Honda of Naples. My sales associate Dalia Levine-Epstein was absolutely fantastic. She was hone deal! I am very pleased with my experience at Germain Honda of Naples. My sales associate Dalia Levine-Epstein was absolutely fantastic. She was honest and trustworthy. She made me feel at ease with the entire process. More

We actually came into the service center for an oil change on our business lease. We were gently told by the service department that we needed 4 new tires, 2 filters, and the oil change. Since our le change on our business lease. We were gently told by the service department that we needed 4 new tires, 2 filters, and the oil change. Since our lease was up in less than 6 months they suggested we speak to a leasing agent. We were introduced to Seref Denizeri, whom we had met earlier at the coffee center. We had immediately liked his overall energy, he was helpful, kind, polite and friendly. These characteristics were all evident during our "leasing" conversation as well. He provided my company with a "painless" experience. We were able to drive away from the dealership several hours later in a 2012 version of our lease for the same exact price as our 2010 vehicle! Seref made the situation comfortable, answered all of our questions and listened to our concerns. He created an open and safe environment for our company. He was personable yet professional providing a pleasant ending to what could have been a very difficult decision. We would recommend not only Honda to other companies looking for great, economical,lease opportunities, but we would highly recommend that they deal with Seref for a fair and enjoyable experience. Sincerely, Brenda Judah Integrity Biofeedback, Inc. More

I went to 5 other dealerships in Naples. Germain Honda was one of two that gave me honest sales advice. Even when "big" Honda fought back over the cost of my lease Germain Honda fought for me. When they was one of two that gave me honest sales advice. Even when "big" Honda fought back over the cost of my lease Germain Honda fought for me. When they lost, they bit the bullet and my monthly payment stayed the same. They are the most honest car dealership I have ever done business with, if not the most honest car dealership in America. They promised they could do something and they did it. On another note, the sales associates are not overly competitive; in fact, they are cooperative with each other. Multiple same-level sales associates helped me on my lease. The car itself is great, I was hoping to get a good car for a great price and they delivered (they even let me choose the color). I recommend this dealership to anyone looking for a new everyday car. More

I had a really bad experience at the germain toyota in ft. myers, one of the germain brothers asked my husband when we went there for a new truck, "what makes you think you can get a new truck" so we went ft. myers, one of the germain brothers asked my husband when we went there for a new truck, "what makes you think you can get a new truck" so we went to Ft. Myers toyota and got his Tundra. You cannot tell if someone can afford a car by looking at them. So we swore we'd never go to another germain dealer.So we were looking for a good gas mileage reliable car and we decided toyota or honda. We went to davis blvd. and saw a honda dealer but when i saw it said germain i did not want to pull in, i was scared. He pulled in just "to look" and a nice guy was in the lot outside, his name was Seref. He showed us cars and he was very knowledgeable about hondas. He worked very hard to give us a good deal with good terms on a brand new accord. Very nice man and Seref and the manager Bob treated us like humans.Definately will recommend Seref and Germain honda of naples to my friends and family and will be back for next car! More

I recently moved to Naples and to kickstart my new life here I decided to reward myself to a new car! I have been a used car owner and never considered leasing a car until recently. Honda was my first choi here I decided to reward myself to a new car! I have been a used car owner and never considered leasing a car until recently. Honda was my first choice through avid research but working with Seref confirmed that I was making the right decision. Seref explained to me every detailed option available for me. I assumed that leasing a car would be a very long process that could take multiple visits. But, I was in and out of the dealership driving my new car in just two hours. Since I am only nineteen I was not qualified to be the only owner of the vehicle so my grandmother agreed to be my co-signer. She was hesitant and nervous but Seref patiently explained everything to her and made her confident in co-signing for me. Seref knows everything there is to know about Honda vehicles. He took the time to show me all of the features in the car, had the car detailed inside and out, and even filled the gas tank. Seref goes above and beyond as a cars salesman. It is clear that he truly loves what he does and takes great pride in fulfilling his Honda customer's needs. I never thought that I would have a set cars salesman to depend on. But, he is not only my concrete Honda salesman for the future but also my family's go-to guy when they too decide to purchase. If only all car salesmen were like Seref... More

John McDonnell and the manager worked extremely hard to secure my new 2013 Honda Accord Sport. I wanted a highly desired color and new model that very few dealerships had to offer. They went above and beyo secure my new 2013 Honda Accord Sport. I wanted a highly desired color and new model that very few dealerships had to offer. They went above and beyond to bring me this amazing vehicle. More

John McDonnell is one of the most understanding and patient sales person you would ever want to meet. John McDonnell will go distance and stay with it for the long haul. In one year John McDonnell has patient sales person you would ever want to meet. John McDonnell will go distance and stay with it for the long haul. In one year John McDonnell has gone to bat for me twice and has gotten me a great deal. John McDonnell Knows his cars and will get you in the right car for you. Thanks John McDonnell, Michael Fertile. More

My first experience with Germain Honda will certainly not be my last. I called to inquire on a vehicle that was listed for sale online to ensure they had it since I would have to drive over 40 miles to come be my last. I called to inquire on a vehicle that was listed for sale online to ensure they had it since I would have to drive over 40 miles to come there. Everything was setup ahead of time since we weren't arriving until 6:30 pm which made things much quicker. After test driving the vehicle and deciding that's the vehicle we wanted. I feel like we were able to get a good deal on the vehicle and had great explaination of everything since it was a Certified vehicle. Thanks Armand for your help. More

My wife and I walked into Germain Honda this morning, looking for more information before we bought our new SUV. We actually had two other places we were going to visit today (SAT.) after spending time w looking for more information before we bought our new SUV. We actually had two other places we were going to visit today (SAT.) after spending time with Seref Denizeri, we were beginning to think this might be the only stop we would make. Seref Denizeri took us for a test drive in our soon to be new CRV, answered all our questions and made our decision to go with the Honda CRV very easy. That's the sales experience part. There was another factor that helped us make our decision, not that easy to put the exact words to it, But I guess the best thing to say is that Seref Denizeri is REAL PEOPLE. We realized we were dealing with a person who cared, didn't give that usual sales pressure, we were in a relaxed atmosphere. I am sure his demeanor makes him a successful Senior Sales Representative and in general a successful person. Other Sales Representatives could learn a lot from him on how to handle a prospect and turn them into a Happy Customer. After spending the time with Seref and buying our CRV, it was very easy to give superior or great ratings to your questionnaire Harald Stavenas More