Germain Honda of Naples

I had a KBB instant cash offer and this dealer showed up as a buyer. I was contacted by Ms. Castro via text message asking me to please bring the vehicle in because they are short in used car inventory. I s as a buyer. I was contacted by Ms. Castro via text message asking me to please bring the vehicle in because they are short in used car inventory. I specified to Ms. Castro that I won't accept less than the KBB Instant cash value, and she said "Would probably give you more" Once I arrived at the location, the expected by me happened. The lies.She came back with some stories, about KBB, and whatever others nonsenses, she said. In in other words, their offer was extremely ridiculous. She made me waste my time, after I was clear on my deal. My car is in excellent conditions. Therefore, do not trust this place for business. Not a serious business place. More

Super friendly and patient, I want quite sure what I wanted and we worked together to get me into the car that meets my needs! wanted and we worked together to get me into the car that meets my needs! More

Very impressed with Mr Santos Vargas, your customer advisor, and service performed. He was attentive, considerate. Service was able to identify the problem and fixed it. advisor, and service performed. He was attentive, considerate. Service was able to identify the problem and fixed it. More

I went into Germain Honda at the end of the day on Saturday with a clear picture of what I wanted and needed for my family. Trent was extremely helpful in showing me options that fit that and my budge Saturday with a clear picture of what I wanted and needed for my family. Trent was extremely helpful in showing me options that fit that and my budget. Trent was friendly and helpful the entire time. While we had a slight confusion before I finished signing, both Trent and the manager worked diligently to rectify the situation. I would definitely come back to this dealership and work with Trent again! More

Gabriella at Germain Honda in Naples was personable, competent and very patient as we are in our 80’s and leased a new CRV Hybrid. We give her a 10! Mary and Bob Randall competent and very patient as we are in our 80’s and leased a new CRV Hybrid. We give her a 10! Mary and Bob Randall More

The personnel at Germain are courteous and efficient. We appreciated Jason, Dee and especially Mona. It’s the second car we purchased from Germain and we will be back. appreciated Jason, Dee and especially Mona. It’s the second car we purchased from Germain and we will be back. More

Since 2019, My family and I have purchased 5 cars from Since 2019, My family and I have purchased 5 cars from Germain Honda and it is all due to the excellent efforts of Seref Denizeri. Seref kept me Since 2019, My family and I have purchased 5 cars from Germain Honda and it is all due to the excellent efforts of Seref Denizeri. Seref kept me from walking out of the dealership as I was told by a manager that Germain Honda could not help me with my purchase of 2 cars for my daughter and myself. Seref invited me to sit down at his desk and tell him what my daughter and I were looking for. There are not enough words here to explain why we love to work with him except to say that as long as we can work with Seref, we will be loyal Germain Honda customers. The man exudes trust and confidence that are rare attributes these days. I have managed sales people in my other life and Seref is like a rare diamond, one in a million. You are indeed very lucky to have him with you. Seref is not just a salesman to my family but he is more like a member of our family and you can be sure that we will recommend him every chance we get to do so. More

Seref Denizeri and the staff at Germain take the stress out of buying a car! Excellent customer service, from start to finish. I would recommend Seref to family and friends without hesitation. Thanks, Sere out of buying a car! Excellent customer service, from start to finish. I would recommend Seref to family and friends without hesitation. Thanks, Seref! More

Great experience, pleasant, no pressure, plenty of knowledge about the vehicles, thank you. Soren García was really nice to deal with, hope next time I come back, he’s still there. knowledge about the vehicles, thank you. Soren García was really nice to deal with, hope next time I come back, he’s still there. More

Thanks Jeanne. She knew what she was doing and was very helpful and personable. We are pleased with our new Pilot. Again thank you very much! helpful and personable. We are pleased with our new Pilot. Again thank you very much! More