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Germain Honda of Naples - Service Center

Naples, FL

4.9
774 Reviews

774 Reviews of Germain Honda of Naples - Service Center

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August 10, 2025

My service advisor Carlos Lopez went out of his way to help me and explain every detail of my service visit. Carlos is the difference that will help keep me as a customer. More

by Drc28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez is the reason for the positive review. Very knowledgeable and professional.
August 08, 2025

Have been going to Honda of Naples for all our Honda cars for both my husband and I. From the Purchase to its maintenence through the years the Honda experience has always been an excellent experien More

by bonniefalcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seref Denizeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrean Mac
Aug 08, 2025 -

Germain Honda of Naples responded

We thank you for your continued sales and service business. Our team is happy we continue to ensure your overall satisfaction. Best Regards, James Koser General Manager

August 08, 2025

Muy amables y atentos. Muy buen servicio y lo más rápido posible. Muy buena comunicación. More

by maricast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Garcia
August 06, 2025

Carlos Lopez was my Service Agent. He was very knowledgeable courteous and a pleasure to work with. Carlos is a great asset for the Honda team. More

by Margaret Emblidge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
Aug 06, 2025 -

Germain Honda of Naples responded

We appreciate your business and kind words. Carlos will be honored to learn you enjoyed working with him. See you next time. Best Regards, James Koser General Manager

August 05, 2025

Justin Daniel's was an expert in getting my car checked in for service. Although he was busy, he took great heed in letting me know the procedures that would be followed. He updated me on findings as the More

by joan.c.benz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Daniels
Aug 06, 2025 -

Germain Honda of Naples responded

Our team is pleased to know that your overall experience was the 5-star visit we work hard to deliver. Justin is dedicated to customer satisfaction and we are pleased to know he ensured you received only the best in customer care. Best Regards, James Koser General Manager

August 05, 2025

This dealership was incredible and everyone here was so friendly especially Bobby in parts. I will recommend them to everyone I meet! More

by Bigbadbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Figueroa
Aug 06, 2025 -

Germain Honda of Naples responded

We thank you for your business and kind recommendation. Please let us know if you need anything further. Best Regards, James Koser General Manager

August 04, 2025

Carlos Lopez was great, very helpful, and very timely. He was excellent and I would be happy to have him again. More

by jhgazdic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
Aug 04, 2025 -

Germain Honda of Naples responded

Thank you for sharing your positive service experience. Our team is happy to know that Carlos took great care of you. Best Regards, James Koser General Manager

August 04, 2025

I was helped by Justin Daniels and I am so very pleased with the personalized service he gave me. His follow up is amazing. I’m very happy and I recommend Germain Honda to everyone More

by Jodsterd58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Daniel’s
Aug 05, 2025 -

Germain Honda of Naples responded

Your business and kind recommendations mean so much. Thank you for choosing Germain Honda of Naples. Best Regards, James Koser General Manager

August 01, 2025

Carlos Lopez was friendly and Helpful. My car was serviced quickly and I was provided updates throughout by Carlos. The shuttle service is also a nice service provided by Germain Honda. More

by sonyainnaples
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
Aug 04, 2025 -

Germain Honda of Naples responded

We are happy to know you enjoyed a positive and informative service experience. Best Regards, James Koser General Manager

July 31, 2025

Experience was excellent. Also, the service provided by Anahi Quizphe, our service representative, was outstanding! More

by Shushiep1
Recommend Dealer
Yes
Employees Worked With
Anahi Quizhpe, Service Representative
Jul 31, 2025 -

Germain Honda of Naples responded

We're glad Anahi provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb. Best Regards, James Koser General Manager

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