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Germain Honda of Naples - Service Center

Naples, FL

4.9
756 Reviews

756 Reviews of Germain Honda of Naples - Service Center

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July 20, 2025

Every visit to Germain Honda of Naples is great. Never any issues really, but when there was, my service advisor was quick to get it resolved. Shoutout to Albert Checo 10/10 as always, never any com More

by Brenda J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo
Jul 21, 2025 -

Germain Honda of Naples responded

We thank you for sharing your experiences with us here at Germain Honda. Our team looks forward to continuing to be you choice for your automotive needs. Best Regards, James Koser General Manager

July 19, 2025

I appreciate the dealer's attention and especially the young man who served me, Logan Clark. He was excellent, thank you. More

by jcmariduena2327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
Jul 21, 2025 -

Germain Honda of Naples responded

Thanks for sharing positive feedback on Logan. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, James Koser General Manager

July 17, 2025

Justin Daniel’s was extremely helpful and very knowledgeable.He took extra time to explain all of the Honda safety features to us as well as how to get each one. He was kind , friendly, helpful an More

by kareystewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seref Denizeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Daniels
Jul 21, 2025 -

Germain Honda of Naples responded

We're delighted Justin has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again! Best Regards, James Koser General Manager

July 17, 2025

Alex Checo was excellent and communicated with us during the process. Our experience at Germain Honda at Naples, Fl has always been great. More

by Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Checo
Jul 21, 2025 -

Germain Honda of Naples responded

Thanks so much for your thoughtful feedback! We're happy Alex handled your visit with great care and communication. He's definitely an asset to our team, and we're sure he'll appreciate your kind words. Safe travels until next time! Best Regards, James Koser General Manager

July 16, 2025

Albert was extremely helpful and very knowledgeable. He explained the problems that I had and didn’t push me to do more than what was needed I appreciated his help More

by carolmolyn42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Carattinni
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Germain Honda of Naples responded

Thanks for the awesome feedback on your service visit! We hope you'll continue to choose Germain Honda for your automotive needs. Best Regards, James Koser General Manager

July 15, 2025

I have always received good service at Germain but have noticed a big difference in the quality of customer service in the past year for the better with everyone there. I'm especially impressed by Albert C More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with Albert Checo
Jul 15, 2025 -

Germain Honda of Naples responded

Thank you for noticing our improvements! We hope that you'll continue to think of Germain Honda the next time you have any automotive needs. Albert will be honored to learn of your kind words and will be here to assist in the future. Best Regards, James Koser General Manager

July 15, 2025

Logan Clarke was my service advisor, he was excellent and very nice! This is my second Honda, I will only service my car at this location. More

by Lauren Vellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Leli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Melian
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Koser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lesueur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Lorenzana
Jul 15, 2025 -

Germain Honda of Naples responded

Your business and kind words regarding your recent service experience with Logan are greatly appreciated. Best Regards, James Koser General Manager

July 14, 2025

My service advisor Albert Checo was the best he was very pleasant listened to the concerns I had about my car. He stayed in touch with me on the progress of my vehicle from beginning to end. I think he is d More

by mleise47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo
Jul 15, 2025 -

Germain Honda of Naples responded

We appreciate your 5 stars for Albert! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape. Best Regards, James Koser General Manager

July 14, 2025

Quick and easy service. Friendly workers. Great communication. Flexible schedules. Easy to access and schedule. More

by mbigley12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anahi Quizhpe
Jul 15, 2025 -

Germain Honda of Naples responded

Thanks for sharing positive feedback on your recent service visit. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, James Koser General Manager

July 09, 2025

The Germain Honda Dealership provided excellent service on the 8th car I have purchased from Germain. Chistopher Elan was a superior service representative and took exceptional care of my car and me as a More

by chimeramagic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elan
Jul 15, 2025 -

Germain Honda of Naples responded

Your continued sales and service business are greatly appreciated. We are honored to be your choice of dealerships for all things automotive. Chris will be happy to learn of your kind words and we all look forward to continuing to ensure your overall satisfaction. Best Regards, James Koser General Manager

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