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Germain Honda of Naples - Service Center

Naples, FL

4.9
500 Reviews

500 Reviews of Germain Honda of Naples - Service Center

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April 10, 2024

I recently had my 2022 CRV serviced at Germain Honda. I would like to mention Edward Lee as a very professional, friendly and competent technician who took care of me. I look forward to working with him More

by Patricia Newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Lee
Apr 11, 2024 -

Germain Honda of Naples responded

Thank you for your lovely feedback! We're glad Edward's efforts ensured a positive and accommodating visit. We look forward to your next visit! Best Regards, James Koser General Manager

April 09, 2024

The logistics of operation is extremely efficient. Starting when you first arrive a customer rep greets you and asked if you have an appointment. If you do he asked if you have a service advisor, if More

by Pschrbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Apr 09, 2024 -

Germain Honda of Naples responded

We appreciate your business and thank you for sharing your quality and efficient service experience. Our team looks forward to our continued relationship. Best Regards, James Koser General Manager

April 08, 2024

Landon Bates, is always welcoming, very professional, very helpful, explaining all the issues. I always ask him to advise me on my car's issues. More

by tbekash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
landon, Bates
Apr 08, 2024 -

Germain Honda of Naples responded

Your business and trust in London are greatly appreciated. Thank you for choosing Germain Honda of Naples for your automotive service needs. Best Regards, James Koser General Manager

April 04, 2024

Landon bates was very helpful and amazing. I have never felt so much gratitude for how he helped me im very greatful More

by Cole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon bates
Apr 04, 2024 -

Germain Honda of Naples responded

We truly value your business and thank you for sharing. Best Regards, James Koser General Manager

April 03, 2024

Edward Lee took great care of me. He was very professional and accommodating. Definitely will be back. More

by shazia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Lee
Apr 04, 2024 -

Germain Honda of Naples responded

Our team thanks you for choosing Germain Honda of Naples for your automotive service needs. Best Regards, James Koser General Manager

April 03, 2024

Landon Bates took care of our issue with ease and he was very professional and knows how to deal with customers. Service here is always top quality .. will always use them More

by prmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Apr 04, 2024 -

Germain Honda of Naples responded

We appreciate your business and trust in Landon and our team to keep you and your Honda safely on the road. See you next time. Best Regards, James Koser General Manager

April 01, 2024

The dealership is perfect in all aspects. David Doden took care of all my needs.He greeted me right away and explain what repairs he would take care of and all were done. More

by andrewlabx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Carattinni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Germain Honda of Naples responded

Providing quality service for all who visit is our goal here at Germain Honda of Naples. Thank you for choosing Germain Honda of Naples. Best Regards, James Koser General Manager

March 29, 2024

Very helpful. Did what they said they would do. Finished timely. Josue Quintanilla was very professional. More

by above
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Quintanilla
Apr 04, 2024 -

Germain Honda of Naples responded

We thank you for sharing your positive and efficient service experience. Best Regards, James Koser General Manager

March 28, 2024

Bruce Pap greeted me with a smile and very professional handshake, started the service paperwork fast. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Pap
Mar 29, 2024 -

Germain Honda of Naples responded

Thank you for sharing your overall positive experience with Bruce. Our team works hard to ensure you have a quality experience at every touchpoint. Best Regards, James Koser General Manager

March 27, 2024

Bruce Pap serviced my CRV today for an oil change and other fluids. I was very happy with the service and will be back when needed! More

by KathyE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Pap
Mar 29, 2024 -

Germain Honda of Naples responded

Thank you for choosing Germain Honda of Naples for your automotive service needs. We truly value your business and appreciate your positive feedback. Best Regards, James Koser General Manager

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