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Germain Honda of Naples - Service Center

Naples, FL

4.9
706 Reviews
Call Service Center (239) 628-4372

706 Reviews of Germain Honda of Naples - Service Center

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November 05, 2024

Josue Quintanilla did a good job in servicing my car. I am satisfied with his professionalism and attentiveness. More

by Gracecheng11
Recommend Dealer
Yes
Employees Worked With
Josue Quintanilla
Report | Print
Nov 06, 2024 -

Germain Honda of Naples responded

We are pleased to know you enjoyed a positive service experience with Josue. See you next time. Best Regards, James Koser General Manager

November 05, 2024

I’m really appreciate to Germain Honda for the excellent service and kindness with the client especially to Albert Checo amazing Honda representative gold star for Albert Checo More

by Maraantigua39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seref Denizeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Leli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Soren Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Koser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lesueur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Doden, Joe Pens, John Pitts, Angel Miranda
Report | Print
Nov 06, 2024 -

Germain Honda of Naples responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Albert and the Germain Honda team may assist you again. It's always our pleasure! Best Regards, James Koser General Manager

November 01, 2024

This was my second encounter with Jim Walgreen. I found him to be very helpful concerning the care of my CR-V. He informed me of current and future maintenance needs. He maintained a pleasant attit More

by d.mosby
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Report | Print
Nov 04, 2024 -

Germain Honda of Naples responded

Our goal is to ensure a positive and professional experience for all. We are happy to know Jim delivered this experience to you. Your business is truly appreciated and we look forward to continuing to be your supplier for your automotive needs. Best Regards, James Koser General Manager

October 30, 2024

Stopped in for scheduled routine service… received excellent, fast and friendly service. Josue Quintanilla could not have been nicer, or more efficient. More

by Eajve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Quintanilla, David Doden
Report | Print
Oct 31, 2024 -

Germain Honda of Naples responded

Thank you for your trust in our service team! We're happy Josue continues to provide thorough and efficient service to our guests. Please don't hesitate to give us a call the next time we may help you. Best Regards, James Koser General Manager

October 30, 2024

Excellent assistance , when I have purchased vehicles and for service. Aaron Fairchild was very helpful and considerate as my Service Advisor this trip in! More

by Elaine L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fairchild Service Dept.
Report | Print
Oct 31, 2024 -

Germain Honda of Naples responded

We are overjoyed to know that both our sales and service teams have taken excellent care of you. See you down the road. Best Regards, James Koser General Manager

October 26, 2024

Christopher Elan was so helpful and explained everything I needed to know about my Honda Odyssey in terms that I could understand More

by Maureen.j23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
Report | Print
Oct 28, 2024 -

Germain Honda of Naples responded

Hi Maureen! Thank you for your 5-star review. I'm glad David took such great care of you. He is one of our best. Thank you for choosing Germain. We appreciate your business. Best Regards, James Koser General Manager

October 25, 2024

Service is very good, Jim Walgren makes sure you are taken care of and gets you out on time. More

by MM 2017 HRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Walgren
Report | Print
Oct 28, 2024 -

Germain Honda of Naples responded

Providing quality and efficient service is our priority. Thank you for choosing Germain. Best Regards, James Koser General Manager

October 25, 2024

Salem Methahic did a terrific job handling my car service.He was helpful in all aspects of my situation More

by taboland42Tom Boland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
Report | Print
Oct 25, 2024 -

taboland42Tom Boland responded

Salem Methahic did a terrific job handling my car.He was helpful in all aspects of my situation

October 24, 2024

Excellent customer service, we have a 2016 honda crv always get it serviced at Germain excellent service every time More

by srjohnson01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
Report | Print
Oct 24, 2024 -

Germain Honda of Naples responded

Thank you for sharing positive feedback on Danny! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what our team has always provided for you. We look forward to your next visit! Best Regards, James Koser General Manager

October 17, 2024

Salem Metjahic Did right by handing my needs for my car quickly and efficiently with care More

by torilcollings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salem Metjahic, David Doden
Report | Print
Oct 17, 2024 -

Germain Honda of Naples responded

Our team is thrilled to know that Salem and our service team took great care of you. Thank you for choosing Germain for your automotive needs. Best Regards, James Koser General Manager

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