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505 Reviews of Germain Honda of Naples - Service Center
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May 09, 2024
David Doden was my concierge and he was excellent and provided me with excellent customer service. David kept me updated regarding the status of the oil and tire change. His future service recommendati provided me with excellent customer service. David kept me updated regarding the status of the oil and tire change. His future service recommendations were spot on. More
by Larry R
Employees Worked With
Helpful May 08, 2024
Great service and knowledgeable customer service person, Christian Marimon. Took us on time and explained the process of using Honda Care. Christian Marimon. Took us on time and explained the process of using Honda Care. More
by shyoung15
Employees Worked With
Christian Marimon
April 29, 2024
Landon Bates was a great service advisor. Kept me informed of the service on my Honda Pilot, very personable and I appreciated his service. Kept me informed of the service on my Honda Pilot, very personable and I appreciated his service. More
by jhomstad0730
Employees Worked With
Landon Bates
April 26, 2024
Very personable sales and service personnel. Could have better communication between sales, service, and management. Could have better communication between sales, service, and management. More
by gcharlton1218
April 25, 2024
This dealership is outstanding and laser focused on providing great service at a great value. Our service adviser, Josue Quintanilla, was awesome in keeping us informed and precisely setting expectatio providing great service at a great value. Our service adviser, Josue Quintanilla, was awesome in keeping us informed and precisely setting expectations and service timelines. Quick service, great value, awesome people, Germain Honda is the place to go to service your Honda! More
by tmgco2
Employees Worked With
Josue
April 23, 2024
The Service staff was very helpful, knowledgeable and very customer focused throughout the entire service process. very customer focused throughout the entire service process. More
by Pat
Employees Worked With
Landon Bates was extremely customer focused and went out of his way to ensure an outstanding customer experience.
April 22, 2024
Landon provided Quick service way above and beyond. After limping into the dealership without an appointment we were given prompt service. There was an issue with our vehicle apparently due to imprope After limping into the dealership without an appointment we were given prompt service. There was an issue with our vehicle apparently due to improper servicing from another dealership. Landon dealt with the other dealership to alleviate our anxiety. Our vehicle was ready to go within a day and Landon made sure the cost was covered by the previous dealership. Thank you Landon More
by Kiatipis
Employees Worked With
Landon Bates
April 20, 2024
I’ve been buying my cars here since 1993, and I’ve always enjoyed working with the employees. John Nelson was extremely helpful and friendly, and he kept in constant contact with me to update me on the work enjoyed working with the employees. John Nelson was extremely helpful and friendly, and he kept in constant contact with me to update me on the work being done on my car. As weird as it might sound, I kind of love going to this place. More
by AJG
Employees Worked With
John Nelson
