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Germain Honda of Naples - Service Center

Naples, FL

4.9
706 Reviews

706 Reviews of Germain Honda of Naples - Service Center

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September 15, 2024

Albert Checo was a great service advisor. I will ask for him again when I need additional service. More

by DF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo
Sep 16, 2024 -

Germain Honda of Naples responded

Thank you for letting us know that Albert ensured you and your Honda were a top priority and were thoroughly taken care of. We look forward to replicating your experience next time. Best Regards, James Koser General Manager

September 13, 2024

Josue Quintanilla did an outstanding job servicing my Pilot needs- great communication skills - set my expectations and kept me updated. More

by Dukeraa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soren Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Germain Honda of Naples responded

We're so pleased to have your trust and confidence in Josue and our service team. We wish you many more happy travels! Best Regards, James Koser General Manager

September 13, 2024

If you ever need service, ask for Christian Marimon. Christian was very professional and kind which made for an overall great experience. More

by Wookie77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Marimon
Sep 13, 2024 -

Germain Honda of Naples responded

Thanks so much! Your trust in Christian and our service team is an honor. We look forward to more opportunities to continue earning your business with service like this. Thanks for choosing Germain Honda! Best Regards, James Koser General Manager

September 12, 2024

Tires were never checked. Each tire was minus 10 lbs. I corrected it myself. I drive BMW's so I am not familiar with the system on a Honda with only 2,000 miles. It was left o More

by cheddie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Marimon
Sep 12, 2024 -

Germain Honda of Naples responded

We thank you for your business and for providing feedback regarding your recent service experience. Our team is always here to support you. Please contact our service manager, John Pitts at (239)-687-1836 and he will be happy to address the tire pressure system and any other questions or concerns you may have. Best Regards, James Koser General Manager

September 07, 2024

I recently moved to the area, and was welcomed by a friendly staff. They were very helpful, and took good care of my car. More

by Aside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Sep 09, 2024 -

Germain Honda of Naples responded

Welcome to Naples and Germain Honda. Our team appreciates your business and positive feedback regarding your service experience with Jim. We are thrilled to know you enjoyed working with Jim and we look forward to building a long and lasting relationship. Best Regards, James Koser General Manager

September 07, 2024

Christian Molina fue muy receptivo, excelente y muy eficas al prestar servicio a mi carro More

by Nayrobid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Molina
Sep 09, 2024 -

Germain Honda of Naples responded

Le agradecemos por elegir a Germain Honda para sus necesidades de servicio automotriz y por compartir su experiencia positiva. Saludos. James Koser Gerente General

September 06, 2024

Germain Honda is a place where I am treated with honesty and respect. It’s because of employees like James Walgreen who assisted me on my last service visit. My front brakes were extremely worn which could More

by Sbutler54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Walgreen
Sep 09, 2024 -

Germain Honda of Naples responded

Your complete satisfaction and safety is of the utmost importance to our team here at Germain Honda of Naples. We appreciate your business and thank you for letting us know that James took exceptional care of your during your recent service visit. See you down the road. Best Regards, James Koser General Manager

September 05, 2024

I recently had a routine oil change and service completed. My service advisor was Josue Quintanilla and he was wonderful! I feel that he went over and above the normal routine. He was pleasant a More

by Kcowboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Quintanilla
Sep 05, 2024 -

Germain Honda of Naples responded

Thank you for your lovely feedback! We're glad Josue's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, James Koser General Manager

August 31, 2024

Christian Molina was super helper and so nice. He was very knowledgeable and available to answer any questions. He kept me updated on the progress of my vehicle. More

by msbain82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Molina
Sep 04, 2024 -

Germain Honda of Naples responded

We are pleased to learn the Christian provided a quality and informative service experience. See you down the road. Best Regards, James Koser General Manager

August 30, 2024

Albert Checo was great in walking me through the analysis of what I may need in servicing my breaks. He advised me on what the best outcome would be when servicing my brakes. More

by Ralphagomz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo
Sep 04, 2024 -

Germain Honda of Naples responded

Thank you for taking the time to share your positive and informative service visit. Our team looks forward to continuing to be your service provider. Best Regards, James Koser General Manager

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