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Germain Honda of Naples - Service Center

Naples, FL

4.9
701 Reviews

701 Reviews of Germain Honda of Naples - Service Center

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April 22, 2025

Great place,Great people Great service! Great staff,great waiting room & treats & wifi.. Thank you,, Germain Honda of Naples. More

by tgoss47
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marko
Apr 23, 2025 -

Germain Honda of Naples responded

Thank you for sharing your positive experience. We are happy your had a positive experience and enjoyed the amenities we offer. Best Regards, James Koser General Manager

April 21, 2025

The advisor was incredibly helpful, as was the technician who worked on my vehicle 10/10 would recommend More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
Apr 22, 2025 -

Germain Honda of Naples responded

Thank you for trusting our team with your automotive needs and for letting us know that our advisor and technician ensured a positive experience. Please let us know if you need anything further. Best Regards, James Koser General Manager

April 19, 2025

My experience is with the service department as I have never purchased a car dince moving to Naples. More

by Mbail133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Germain Honda of Naples responded

Thank you for trusting our team with your automotive service needs. See you next time. Best Regards, James Koser General Manager

April 19, 2025

Logan Clark was excellent in our recent service visit. He was professional and enthusiastic when I arrived. He guided me through the process efficiently. He made my visit memorable. I think he is a va More

by fcarlin482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
Apr 21, 2025 -

Germain Honda of Naples responded

Thank you for telling us why you like working with Logan! Your satisfaction means the world to us, and we're pleased he was a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment. Best Regards, James Koser General Manager

April 19, 2025

Great staff and speedy service department. Always a breeze when visiting this dealership. Highly recommend. More

by anaidchvz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert checo
Apr 21, 2025 -

Germain Honda of Naples responded

Thanks for the awesome feedback on your service visit! We hope you'll continue to choose Germain Honda for your automotive needs. Best Regards, James Koser General Manager

April 18, 2025

Logan Clark, Service Advisor, expertly and efficiently guided us through our car’s repair process. More

by Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
Apr 18, 2025 -

Germain Honda of Naples responded

Thanks Helen! It's great to hear that Logan was so helpful and attentive, and that he took great care of you and your Honda. We appreciate your business and hope to work with you again in the future. Best Regards, James Koser General Manager

April 18, 2025

The work was good and timely. I was also pleased that I could get in when I needed to. More

by Mokane13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Checo
Apr 18, 2025 -

Germain Honda of Naples responded

We appreciate you choosing to work with us here at Germain Honda of Naples and for sharing your positive and efficient experience. Best Regards, James Koser General Manager

April 17, 2025

Michael Lovejoy served as my service manager and keep me appraised of all options before , during, and after the work was completed on my Honda. He was knowledgeable and helpful advising me re the tinting o More

by Fdmbruening
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lovejoy
Apr 17, 2025 -

Germain Honda of Naples responded

Thanks so much for mentioning all the aspects of your dealership experience that stood out. We especially appreciate your kind words and recommendation of Michael's expertise. Please let us know if you need anything further. Best Regards, James Koser General Manager

April 15, 2025

Always excellent service and friendly staff. Chris Elan was so helpful with our tire purchase. Appreciate you all. More

by bevabner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seref Denizeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Elan
Apr 16, 2025 -

Germain Honda of Naples responded

Thank you. We truly value your business and thank you for leaving our team this kind review. Best Regards, James Koser General Manager

April 14, 2025

Michael Lovejoy was great with handling my repair and communicating throughout the diagnostic and repair steps. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lovejoy
Apr 14, 2025 -

Germain Honda of Naples responded

Our team is pleased to know that Michael handled your visit with care and communication. Thank you for sharing. Best Regards, James Koser General Manager

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