730 Reviews of Germain Honda of Naples - Service Center
When I brought my 2024 Honda HRV in for warranty repair I was greeted by Josue Quintanilla, my service advisor. Josue was attentive and provided me excellent customer service at all times. Josue communicated was greeted by Josue Quintanilla, my service advisor. Josue was attentive and provided me excellent customer service at all times. Josue communicated well with me throughout the repair process and he was at all times re-assuring that I would be satisfied with the service work that my new Honda required. I am pleased with the work that was preformed and Josue is a highly competent service advisor. More
For a moment I bought my car everyone was always helpful and professional. When I make my service appointments for my car, I always ask for service advisor Josue Quintanilla. He is always helpful, very know and professional. When I make my service appointments for my car, I always ask for service advisor Josue Quintanilla. He is always helpful, very knowledgeable, and very patient in answering all my questions. he is definitely an asset to your company. More
I have been with Germain for going on 25 years and their service is the best I’ve ever experienced. Albert Checo is one of the best service advisors I have had. His background as a mechanic just makes it th service is the best I’ve ever experienced. Albert Checo is one of the best service advisors I have had. His background as a mechanic just makes it that much better (ready smile helps, too). He does need a business card and his assigned extension has someone else’s name. God bless! More
.y service advisor, Christian Marimon, was friendly, courteous, knowledgeable and helpful! My car was serviced, as expected and ready on time. courteous, knowledgeable and helpful! My car was serviced, as expected and ready on time. More
Josue Quintanilla made my experience phenomenal by assisting me with my concerns, needs & providing best feedback. assisting me with my concerns, needs & providing best feedback. More
Excellent service advisor, Dave Doden, exemplary maintenance staff, friendly and helpful staff. Appreciated John, giving me a ride to my home and an offer to pick me up if I needed a ride back to th maintenance staff, friendly and helpful staff. Appreciated John, giving me a ride to my home and an offer to pick me up if I needed a ride back to the dealership. Repair was taken care of and my vehicle is in tip top shape. I am extremely satisfied with Germain Honda of Naples. Marie Greenwell More
I had a problem with my battery. I didn’t have a reservation for service but was immediately seen. My service supervisor was Albert Checo and he went above and beyond to help me. In I didn’t have a reservation for service but was immediately seen. My service supervisor was Albert Checo and he went above and beyond to help me. In addition, he was pleasant and always smiling More
I was having AC issues with my Acura MDX. I took it to Germain Honda and Jim Walgreen was the service writer that helped me. Jim was a true professional in this field and really knew how to m I took it to Germain Honda and Jim Walgreen was the service writer that helped me. Jim was a true professional in this field and really knew how to make me feel confident that the issue would be fixed. He provided me a loaner car too which was a great help. When I got my car back the AC was fixed. I can't thank Jim and the technicians enough for a job well done. More