706 Reviews of Germain Honda of Naples - Service Center
I took my 2001 Honda CR-V to Germain Honda to correct a leaking drive shaft oil seal. An inspection turned up a leaking engine oil pan gasket as well. Parts ordered, car back for installation. Wrong oil leaking drive shaft oil seal. An inspection turned up a leaking engine oil pan gasket as well. Parts ordered, car back for installation. Wrong oil seal ordered. Dave Doden was on top of it, got the correct part ordered for Saturday delivery. Work completed, Dave dispatched a shuttle to pick me up. Car is now "dry". There were some other issues with the car, but I deferred the work until next fall, when I return to Naples. Dave told me to call ahead and he will have the parts ordered. The tech who worked on the car did a great job. More
I went in for a tire rotation/oil change. I was in and out in less than an hour. Bruce Pap was my service rep and he was vey courteous and kept me informed. The waiting area was very comforta I was in and out in less than an hour. Bruce Pap was my service rep and he was vey courteous and kept me informed. The waiting area was very comfortable. It was just and easy and hassle free experience. More
I had a great service experience this week at Germaine Honda of Naples. The Service Advisor, Edward Lee was excellent—courteous, professional and answered my questions thoroughly. Appreciated that my car Honda of Naples. The Service Advisor, Edward Lee was excellent—courteous, professional and answered my questions thoroughly. Appreciated that my car was finished when promised. More
Recent service visit my rep was Edward Lee and he was very professional, helpful and explained future services needed with great thoughtfulness. Highly recommend the dealership and all its technicians. very professional, helpful and explained future services needed with great thoughtfulness. Highly recommend the dealership and all its technicians. More
My main experience has been with the Service Department and its Service Writer David Doden. David has taken care of me on each service from start to finish in a timely manner. Thanks David. and its Service Writer David Doden. David has taken care of me on each service from start to finish in a timely manner. Thanks David. More
Absolutely great dealership. Excellent staff. Edward Lee was extremely helpful and knowledgeable. Highly recommend both him and the dealership Excellent staff. Edward Lee was extremely helpful and knowledgeable. Highly recommend both him and the dealership More
Josue Quintanilla was super helpful. His customer service was excellent. He promptly helped me issue. He was professional and knowledgeable about my car situation His customer service was excellent. He promptly helped me issue. He was professional and knowledgeable about my car situation More