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Germain Honda of Naples - Service Center

Naples, FL

4.9
732 Reviews
Call Service Center (239) 628-4372

732 Reviews of Germain Honda of Naples - Service Center

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March 18, 2024

My main experience has been with the Service Department and its Service Writer David Doden. David has taken care of me on each service from start to finish in a timely manner. Thanks David. More

by mdjedlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
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Mar 18, 2024 -

Germain Honda of Naples responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda of Naples team may assist you again. It's always our pleasure! Best Regards, James Koser General Manager

March 15, 2024

Great services thanks for all you do to take care of my car, I really appreciated the way you guys More

by juniorplantin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden, Andrew Calvert
Report | Print
Mar 15, 2024 -

Germain Honda of Naples responded

Thank you for choosing Germain Honda of Naples for your automotive service needs. We value your business and look forward to your next visit. Best Regards, James Koser General Manager

March 15, 2024

I had a fantastic experience at this dealership! The staff is always friendly, knowledgeable. Would highly recommend them to anyone. More

by monicagomesmartines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Lee
Report | Print
Mar 15, 2024 -

Germain Honda of Naples responded

Thank you for sharing such kind words about our team. Your continued business is greatly appreciated. See you next time. Best Regards, James Koser General Manager

March 14, 2024

Awesome job Bruce Pap was great very personable & knowledgeable I will return when need be More

by michael_ra54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Pap
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Mar 14, 2024 -

Germain Honda of Naples responded

Our team is fortunate to have Bruce on our team taking wonderful care of our valued guests. Thank you for sharing your 5-star experience. We all look forward to continuing to provide you with all your automotive needs. Best Regards, James Koser General Manager

March 14, 2024

Absolutely great dealership. Excellent staff. Edward Lee was extremely helpful and knowledgeable. Highly recommend both him and the dealership More

by rosanamasters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Lee
Report | Print
Mar 14, 2024 -

Germain Honda of Naples responded

We thank you for your business and kind recommendation. See you next time. Best Regards, James Koser General Manager

March 12, 2024

Josue Quintanilla was super helpful. His customer service was excellent. He promptly helped me issue. He was professional and knowledgeable about my car situation More

by geral.forest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Quintanilla
Report | Print
Mar 14, 2024 -

Germain Honda of Naples responded

Thank you for choosing Germain Honda of Naples for your automotive service needs and for taking the time to leave us this positive feedback. Best Regards, James Koser General Manager

March 10, 2024

They always provide excellent service and are always honest about what needs to be done. More

by abiswish2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Quintanilla
Report | Print
Mar 11, 2024 -

Germain Honda of Naples responded

Your continued business and trust in our team are greatly appreciated. See you next time. Best Regards, James Koser General Manager

March 10, 2024

Customer service is fantastic here. Very clean and organized. Samuel Aguila did an amazing job assisting me with my service needs! More

by Greenhalghtara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Aguila
Report | Print
Mar 11, 2024 -

Germain Honda of Naples responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Germain Honda of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, James Koser General Manager

March 09, 2024

Excellent service. ..took me right in got my car back when promised. John Pitts was a pleasure to work with! More

by donnaloco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pitts
Report | Print
Mar 11, 2024 -

Germain Honda of Naples responded

We are pleased that John and our team met your expectations and provided a 5-star experience. Best Regards, James Koser General Manager

March 09, 2024

I worked with Landon Bates and the service was truly exceptional as always. Honda Naples has always been amazing with all the work they do. More

by elliedee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Report | Print
Mar 11, 2024 -

Germain Honda of Naples responded

We are pleased to hear of your experience with us here at Germain Honda of Naples. Customer satisfaction is one of our top priorities and we're glad to know Landon was so helpful! We will strive to continue to provide amazing service on every one of your future visits. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care! Best Regards, James Koser General Manager

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