Germain Honda of Naples - Service Center

Landon Bates was very helpful from making the appointment through to when I picked up my car. Unfortunately for me, they weren't able to duplicate my concern, but they (Landon and the tech) were very intere through to when I picked up my car. Unfortunately for me, they weren't able to duplicate my concern, but they (Landon and the tech) were very interested in identifying the issue in an effort to make a proper diagnosis. More

Landon Bates was great from start to finish. I always have an excellent experience with Germain Honda and Landon is one of the reasons why! I always have an excellent experience with Germain Honda and Landon is one of the reasons why! More

Great service. Santos was really helpful and accommodating to our needs. Also, he made as feel comfortable and valued. Santos was really helpful and accommodating to our needs. Also, he made as feel comfortable and valued. More

Landon Bages was phenomenal. He was very communicative and made sure I was updated on everything. The customer service was fantastic. He was very communicative and made sure I was updated on everything. The customer service was fantastic. More

They were able to repair a new wiper alignment from another Honda Dealer. Great job correcting errors with a new car purchase from another dealer. another Honda Dealer. Great job correcting errors with a new car purchase from another dealer. More

They usually don’t have many options for appointments but they usually get you in and out pretty fast they usually get you in and out pretty fast More

Zachary Hadfield did an excellent job helping me …professional…positive…patient…even stayed after 5:00 to make sure my car was repaired before he left…nice guy, hard worker …professional…positive…patient…even stayed after 5:00 to make sure my car was repaired before he left…nice guy, hard worker More

My car battery died over the weekend, and I expected a long wait, but I was taken immediately, and Landon Bates informed me the dealership had no Honda Batteries but only NAPPA batteries, but they still h long wait, but I was taken immediately, and Landon Bates informed me the dealership had no Honda Batteries but only NAPPA batteries, but they still had a 3 year or 36,000-mile guarantee. He showed me to the waiting room and said he would keep me informed and he did. When the car was ready, he explained that the car had also had a Mult-Point inspection and he reviewed it with me and then escorted me to the cashier. Landon was very courteous and professional throughout the experience. More