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Germain Honda of Naples - Service Center

Naples, FL

4.9
733 Reviews

733 Reviews of Germain Honda of Naples - Service Center

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May 03, 2025

Aaron Fairchild took excellent care of me on a really busy day for him . His concern and thouroughness was apparent … he is a keeper ! More

by Et
Recommend Dealer
Yes
Employees Worked With
Soren Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Germain Honda of Naples responded

Thank you for taking the time to share this sincere review of Aaron! We appreciate your business and I'm so happy that Aaron was able to provide you with such great experience! We look forward to seeing you again! Best Regards, James Koser General Manager

May 02, 2025

If it wasn’t for Logan Clark I would’ve been a crazy person. He went above and beyond. More

by njsp85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
May 05, 2025 -

Germain Honda of Naples responded

Thanks so much for taking the time to write us such a great review. We’re happy to know Logan was able to help. We really appreciate your business. Best Regards, James Koser General Manager

May 01, 2025

This was my first visit with this Honda dealership for service and I was very happy with my service advisor Aaron Fairchild.. He did a wonderful job for me and I will be back. I had been going to Estero More

by Bill Hopmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fairchild was Fantastic
May 01, 2025 -

Germain Honda of Naples responded

Thank you for choosing to work with us here at Germain Honda of Naples. Aaron and our team works hard to ensure a positive guest experience. We all look forward to building a long and lasting relationship. Best Regards, James Koser General Manager

May 01, 2025

Chris Elan was not only knowledgeable but extremely helpful and courteous. I hope if I ever need service again he will be my contact. More

by thimtoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elan
May 02, 2025 -

Germain Honda of Naples responded

Your business and kind words for Chris are greatly appreciated. Thank you for choosing Germain. Best Regards, James Koser General Manager

April 30, 2025

Albert Checo was very helpful. Went above and beyond. Can’t really say that much for the mechanic More

by Pattikelly03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo
Apr 30, 2025 -

Germain Honda of Naples responded

We appreciate your business and thank you for trusting our team with your automotive care. Best Regards, James Koser General Manager

April 29, 2025

Agent: Chris Elan Very nice, very helpful, prompt service, respectful, understanding. My first time coming to Germain Honda. I moved to Naples in June 2024. Was glad to find a Honda dealership not to More

by melissagrace.josey/ Mel's Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elan, David Doden
Apr 30, 2025 -

Germain Honda of Naples responded

Welcome to Naples. We appreciate you choosing to work with our team for the care of your Honda. Our team appreciates your kind words and we look forward to building a long and lasting relationship. Please let us know if you need anything further. Best Regards, James Koser General Manager

April 29, 2025

Aaron Fairchild is a reliable service agent at Germain Honda.. He is courteous and gives an approximate price for the service I requested. More

by l.sheft
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aaron Fairchild
Apr 30, 2025 -

Germain Honda of Naples responded

Providing our guests with an overall positive experience at every touchpoint is our goal here at Germain Honda of Naples. Thank you for your business and for taking the time to leave our team this awesome review. Best Regards, James Koser General Manager

April 29, 2025

My new service rep Logan Clark was excellent. He got my car done quickly, explained everything clearly, and facilitated fast payment. I will ask for him again. More

by ksmargol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan clark
Apr 29, 2025 -

Germain Honda of Naples responded

Thank you for your kind review. We are happy Logan ensured a quality and efficient service visit. See you next time. Best Regards, James Koser General Manager

April 25, 2025

The dealership was clean , comfortable, and friendly. Every employee had a smile on their face. My service advisor Salem Metjahic was great . More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salem Metjahic
Apr 25, 2025 -

Germain Honda of Naples responded

Your overall satisfaction is our top priority. We appreciate your business and thank you for sharing your experience. Best Regards, James Koser General Manager

April 25, 2025

this dealership was extremely clean, organized, and professional. I was instantly greeted with a friendly smile, And the people were very attentive More

by elycesc3
Recommend Dealer
Yes
Employees Worked With
Seref Denizeri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Soren Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Fairchild, David Doden
Apr 28, 2025 -

Germain Honda of Naples responded

Thank you for your great feedback! Our team here at Germain Honda of Naples sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We look forward to your next visit! Take care! Best Regards, James Koser General Manager

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