Germain Honda of Naples - Service Center

Michael Lovejoy served as my service manager and keep me appraised of all options before , during, and after the work was completed on my Honda. He was knowledgeable and helpful advising me re the tinting o appraised of all options before , during, and after the work was completed on my Honda. He was knowledgeable and helpful advising me re the tinting of the back windshield. He also was most pleasant and available during all my contact with him and I hope the next time I need service I get him More

Always excellent service and friendly staff. Chris Elan was so helpful with our tire purchase. Appreciate you all. Chris Elan was so helpful with our tire purchase. Appreciate you all. More

Michael Lovejoy was great with handling my repair and communicating throughout the diagnostic and repair steps. communicating throughout the diagnostic and repair steps. More

Excellent Dealership service advisor Salem Metjahic did a excellent job from checking in to the finish of the vehicle Thank you excellent job from checking in to the finish of the vehicle Thank you More

Arbor Demce was responsive to my issue and time frame. He facilitated my service issue efficiently and successfully He facilitated my service issue efficiently and successfully More

Very professional service excellent. Albert Checo was very helpful and informative. Time frame for repairs was very reasonable. Albert Checo was very helpful and informative. Time frame for repairs was very reasonable. More

Logan Clark was extremely helpful in getting running boards installed on our Honda Passport. The order for parts was very timely and the service for installation was quick and well done. Logan was ver boards installed on our Honda Passport. The order for parts was very timely and the service for installation was quick and well done. Logan was very helpful and we enjoyed dealing with him. Thank you to him and Dan Whittngton, and to your company for having such great employees. Howard and Pam Loveless More

Albert Checo at Germain Honda of Naples leads by example in customer service! Hope the rest of the staff watches how he gets it done! Thank you Albert! in customer service! Hope the rest of the staff watches how he gets it done! Thank you Albert! More

Christopher Elan gave us excellent service. He was kind and knowledgeable. He kept me up to date on what the progress was on my maintenance and how long it would take. He also explained what I He was kind and knowledgeable. He kept me up to date on what the progress was on my maintenance and how long it would take. He also explained what I could expect when my next oil change is due. I have worked with Christopher in the past and his service is consistently excellent! More

While this is a busy dealership, I was approached quickly and introduced to my customer service rep. Arber Demce who patiently helped me understand what service was going to happen adding a recall service I and introduced to my customer service rep. Arber Demce who patiently helped me understand what service was going to happen adding a recall service I hadn’t mentioned, canceling a future appointment, and made sure I got back to my job, my phone was forgotten on my desk. He followed up calling me, making for a more personal experience. Service was done surprisingly quicker than expected, everything explained again at payment, making for a very happy experience, More