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Germain Honda of Surprise

Surprise, AZ

4.8
757 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 757 reviews

March 22, 2025

Waiting to hear from Nathan if he an get the part replacement for the broken window shade? More

by artbozo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

great job, thanks for explaining what needed to be done to repair my Honda CRV More

by daleweldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive needs. Our team focuses on delivering quality and informative service to all. Best Regards, Sassha Motz General Manager

March 18, 2025

This dealership is tremendous in every way. The purchase was very easy and they gave me a great deal on a new Honda civic. I highly recommend Conner and the team at Germain Honda More

by JIMBASH73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Brandtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Germain Honda of Surprise responded

I’m glad we were able to meet your expectations. Thanks for giving us such a great rating. It means so much to us when our clients rave about their extraordinary experiences with us. Best Regards, Sassha Motz General Manager

March 18, 2025

Overall, customer service at Germaine Honda was exemplary. I know how important good customer service is and can’t think of any areas where there could be improvement. It was a wonderful experience More

by barthde99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Card
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Brandtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Germain Honda of Surprise responded

We very much appreciate what you have to say about your experience with us. We take your kind words to heart and hope to continue meeting your expectations. Have a wonderful day! Best Regards, Sassha Motz General Manager

March 18, 2025

As usual, the exceptional service and outstanding service representative provided me with top-notch care and attention. I am extremely satisfied and will gladly recommend Germain Honda of Surprise to anyone More

by excaliberz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Germain Honda of Surprise responded

We're happy you found Nate to be so supportive and caring during your experience here at Germain Honda of Surprise. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. From all of us here at Germain, we thank you for your service. Have a great day! Best Regards, Sassha Motz General Manager

March 18, 2025

Professional, friendly service. I had a recall done on my 2024 Accord for a fuel pump issue. Everything was okay. More

by leahy1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Germain Honda of Surprise responded

We thank you for choosing Germain for your automotive recall needs. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

March 18, 2025

Nathan is kind and informative, this is only my third time bringing my car in, twice for service and everything was great, I look forward to many years of serving my CRV with them. More

by rusti1524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Germain Honda of Surprise responded

Your continued business and trust in our team are greatly appreciated. We look forward to a long and lasting relationship. Best Regards, Sassha Motz General Manager

March 18, 2025

Kristina was well informed, helpful, and a joy to work with. It was a great experience. More

by Cindy Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Germain Honda of Surprise responded

Our team is pleased to know that Kristina provided you with the overall quality experience you deserve. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

March 18, 2025

Going to a dealership is not one of my favorite things to do. But George was amazing and made it very easy. More

by lynnearp
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Germain Honda of Surprise responded

Our team appreciates your business and kind words. George is focused on customer satisfaction and we are pleased to know he took great care of you. Best Regards, Sassha Motz General Manager

March 17, 2025

Oil change and tire rotation was completed in an hour. Waiting area was comfortable Much appreciated More

by maryannemortensen03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Germain Honda of Surprise responded

Thank you for choosing Germain of Surprise for your service needs. We are happy your enjoyed a positive and comfy visit. Best Regards, Sassha Motz General Manager

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