Back

Germain Honda of Surprise

Surprise, AZ

4.8
940 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
Contact Dealership

13270 N Autoshow Ave

Surprise, AZ

85388

Directions

By Type

Showing 940 reviews

February 28, 2025

Always have a great experience with Nate. German Honda is awesome and very helpful in all maintenance recommendations and service. More

by fjmireles2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Germain Honda of Surprise responded

We're so pleased to have your trust and confidence in Nate and our service team. We wish you many more happy travels! Best Regards, Sassha Motz General Manager

February 28, 2025

Great environment, George was very professional and detailed. He explained everything. There were no hidden perks. More

by Kymartz75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
Mar 04, 2025 -

Germain Honda of Surprise responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. Best Regards, Sassha Motz General Manager

February 28, 2025

George never returned phone calls. And didn't get are money back from our license tags. More

by mrteedoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Liz Card
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Germain Honda of Surprise responded

We appreciate your kind 5-star rating and thank you for bringing your concern to our attention so we could rectify this matter to your satisfaction. Best Regards, Sassha Motz General Manager

February 28, 2025

George is a pleasant, respectful, competent, courteous, professional who listens to and satisfies the customer’s needs. The service to my CRV was well done and the cost was 40% lower than your competitors More

by g.walker20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
Mar 04, 2025 -

Germain Honda of Surprise responded

Thank you for telling us the highlights of your service visit with George! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again! Best Regards, Sassha Motz General Manager

February 28, 2025

Friendly staffs and definitely great service. Had an issue with the car and was taken care of every step of the way. More

by NH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

February 27, 2025

I had the pleasure of being assisted by George. He demonstrated a high level of attentiveness and actively listened to my concerns. He addressed all my requests with precision and professionalism. More

by HumbleSiPilot77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
Feb 28, 2025 -

Germain Honda of Surprise responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that George and our provided you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

February 27, 2025

The staff is extremely friendly. The negotiation was fair. The process was painless. I would definitely go back the next time I need a new vehicle. More

by josie.houghton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike (Jersey Mike) Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Breezy Briese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Alvarez
Feb 28, 2025 -

Germain Honda of Surprise responded

It’s great to know that our staff was able to give you the car-buying experience you were looking for! Buying a new car is an important decision and we can't thank you enough for choosing us to help you with it! Best Regardse, Sassha Motz General Manager

February 27, 2025

Germain Honda of Surprise AZ satisfied all of my expectation to the nth degree. There. More

by labrava53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Germain Honda of Surprise responded

Your complete satisfaction is our priority. Thank you for sharing. Best Regards, Sassha Motz General Manager

February 27, 2025

My service rep was Al who kept me informed and once completed explained the entire service process on my vehicle. More

by coolchicmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Germain Honda of Surprise responded

Thank you for your positive review! We are glad that Al provided you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your Honda's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Sassha Motz General Manager

February 27, 2025

The whole process was very easy. Love show room and staff. We were able to complete the purchase in just a few hours. Thanks. More

by marymerz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Germain Honda of Surprise responded

Congratulations on your new Honda! Very exciting. We are thrilled to hear that our team took such good care of you during the process. Please let us know if you have any questions. Best Regards, Sassha Motz General Manager

...
40
...