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Germain Honda of Surprise

Surprise, AZ

4.8
872 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 872 reviews

November 27, 2024

Hour and a half for an oil change seems a bit long. Price was higher than I expected. More

by tgpetersen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Germain Honda of Surprise responded

We appreciate your business and feedback. Our team is sorry to learn we did not meet your expectations. Best Regards, Sassha Motz General Manager

November 27, 2024

Extremely professional, truly listened to our needs and worked with us on leasing our vehicle. Great experience. More

by trainerraz- RAZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracey Ford, Brandon Schilling
Dec 03, 2024 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your recent automotive needs. We know you will enjoy the ownership of your new Honda and wish you many safe and pleasurable driving miles. Best Regards, Sassha Motz General Manager

November 27, 2024

Joshua Reeves was such an amazing sales professional. He goes above and beyond for his customers, making our car buying experience a great one. If you are looking to purchase a vehicle, you need to see J More

by MichelleL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Germain Honda of Surprise responded

Thank you for the well written review Michelle. We love having Joshua on our team as he always goes above and beyond to help our our customers. We welcome you back whenever you're ready for your next service or car buying experience! Best Regards, Sassha Motz General Manager

November 27, 2024

Victor and Crystal were very amazing and helpful and they took good care of me. I cannot say enough about them. They each deserve 10 stars not five. More

by maishaldan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal , Victor Morales
Dec 03, 2024 -

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're pleased you received the best care and guidance from Victor and the Crystal. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure. Best Regards, Sassha Motz General Manager

November 26, 2024

Very simplistic purchasing experience. Joshua Reeves isn't the typical car salesman, more on the honest side than most. I would recommend this dealer to anyone. More

by Gage Gabbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Germain Honda of Surprise responded

Gage, thanks so much for your kind words! It's important to us that our guests are treated to a fully transparent and honest sales experience, so we're happy to know Joshua delivered nothing less at your visit. If we may ever assist you again, we hope you won't hesitate to give us a call. Thank you for choosing Germain Honda! Best Regards, Sassha Motz General Motz

November 26, 2024

As always great service and Victor my service advisor is awesome, the only thing he doesn’t go over is the inspection point after the service. More

by bbramirez25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Morales
Nov 26, 2024 -

Germain Honda of Surprise responded

Thank you for leaving Victor this kind review and feedback. We are happy to know he always takes great care of you. Best Regards, Sassha Motz General Manager

November 25, 2024

The service provided was excellent, constant communication, and reliable work from a Honda team. Thanks! More

by joandiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Morales
Nov 26, 2024 -

Germain Honda of Surprise responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Surprise. We hope you have a great day! Best Regards, Sassha Motz General Manager

November 24, 2024

Great team, communication and support in decision. Was crunched on time, came in curious about different possibilities and came out with a new car. Thank you Joshua for your support and help throughou More

by Y.alvarez0510
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Germain Honda of Surprise responded

That's great news. Thanks for stopping by to let us know how pleased you were with the supportive dealership visit Joshua provided for you. We hope to do it again some day, but until then please enjoy safe and pleasant travels. Best Regards, Sassha Motz General Manager

November 24, 2024

They had what I wanted at the right price and were very accommodating. I would recommend using them More

by dean.fitches
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Robinson
Nov 25, 2024 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your recent automotive needs. We are happy we were able to assist and had the perfect car that met all your needs. Best Regards, Sassha Motz General Manager

November 23, 2024

No hassle. No pressure. Easy process. Relaxing experience. Will definitely be a return client in the future overall had a great experience More

by nataschaswim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John LaGrassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Germain Honda of Surprise responded

Buying a vehicle is a big deal and we are very excited to see everything went well. Thank you for the kind words about your visit. We look forward to seeing you again soon. Best Regards, Sassha Motz General Manager

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